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Frequently Asked Questions

A: Our sellers don’t just manufacture quality products, they create satisfaction & standards. All the sellers at Texoking deploys extensive resources and practices to ensure the optimum quality of their products. Following ethical business practice is a routine to them. They treat each and every product as an artwork and every business deal a reason to set new higher goals.
A: Since, majority of the sellers at Texoking are not just the sellers but they are the creators, the producers and The authentic manufacturers of all the products they sell and who else than a manufacturer can give you the lowest rates. This is the world famous secret of low rates of Texoking products.
A: No, for you to make a purchase on Texoking it is not at all compulsory to be an entrepreneur, a business person or a shopkeeper. You can easily make your purchases on Texoking.com but since Texoking is a wholesale e-commerce market, you need to purchase at least the minimum quantity of any product mentioned by the sellers on Texoking.com.
A: Texoking.com has just born and is in its early age. Right now our site is not in responsive mode. For your comfort we will be soon upgrading our site in responsive mode in which the site will adjust according to your screen size. Also to make your business experience at Texoking easier and more hassle free we are planning to launch our mobile app.
A: When you plan to buy a big quantity of some of the products listed on Texoking, you need to check the exact quality of the required product. You keenly want to know that is the product really as per the description and specifications mentioned on the product page. Through Paid samples you can ask Texoking to send a sample set of the product required by you. For that you need to pay the sample cost as well as the courier charges in advance.
A: Our sellers don’t just manufacture quality products, they create satisfaction & standards. All the sellers at Texoking deploys extensive resources and practices to ensure the optimum quality of their products. Following ethical business practice is a routine to them. They treat each and every product as an artwork and every business deal a reason to set new higher goals.
A: Since, majority of the sellers at Texoking are not just the sellers but they are the creators, the producers and The authentic manufacturers of all the products they sell and who else than a manufacturer can give you the lowest rates. This is the world famous secret of low rates of Texoking products.
A: No, for you to make a purchase on Texoking it is not at all compulsory to be an entrepreneur, a business person or a shopkeeper. You can easily make your purchases on Texoking.com but since Texoking is a wholesale e-commerce market, you need to purchase at least the minimum quantity of any product mentioned by the sellers on Texoking.com.
A: Texoking.com has just born and is in its early age. Right now our site is not in responsive mode. For your comfort we will be soon upgrading our site in responsive mode in which the site will adjust according to your screen size. Also to make your business experience at Texoking easier and more hassle free we are planning to launch our mobile app.
A: When you plan to buy a big quantity of some of the products listed on Texoking, you need to check the exact quality of the required product. You keenly want to know that is the product really as per the description and specifications mentioned on the product page. Through Paid samples you can ask Texoking to send a sample set of the product required by you. For that you need to pay the sample cost as well as the courier charges in advance.
A: Our sellers don’t just manufacture quality products, they create satisfaction & standards. All the sellers at Texoking deploys extensive resources and practices to ensure the optimum quality of their products. Following ethical business practice is a routine to them. They treat each and every product as an artwork and every business deal a reason to set new higher goals.
A: Since, majority of the sellers at Texoking are not just the sellers but they are the creators, the producers and The authentic manufacturers of all the products they sell and who else than a manufacturer can give you the lowest rates. This is the world famous secret of low rates of Texoking products.
A: No, for you to make a purchase on Texoking it is not at all compulsory to be an entrepreneur, a business person or a shopkeeper. You can easily make your purchases on Texoking.com but since Texoking is a wholesale e-commerce market, you need to purchase at least the minimum quantity of any product mentioned by the sellers on Texoking.com.
A: Texoking.com has just born and is in its early age. Right now our site is not in responsive mode. For your comfort we will be soon upgrading our site in responsive mode in which the site will adjust according to your screen size. Also to make your business experience at Texoking easier and more hassle free we are planning to launch our mobile app.
A: When you plan to buy a big quantity of some of the products listed on Texoking, you need to check the exact quality of the required product. You keenly want to know that is the product really as per the description and specifications mentioned on the product page. Through Paid samples you can ask Texoking to send a sample set of the product required by you. For that you need to pay the sample cost as well as the courier charges in advance.
A: Our sellers don’t just manufacture quality products, they create satisfaction & standards. All the sellers at Texoking deploys extensive resources and practices to ensure the optimum quality of their products. Following ethical business practice is a routine to them. They treat each and every product as an artwork and every business deal a reason to set new higher goals.
A: Since, majority of the sellers at Texoking are not just the sellers but they are the creators, the producers and The authentic manufacturers of all the products they sell and who else than a manufacturer can give you the lowest rates. This is the world famous secret of low rates of Texoking products.
A: No, for you to make a purchase on Texoking it is not at all compulsory to be an entrepreneur, a business person or a shopkeeper. You can easily make your purchases on Texoking.com but since Texoking is a wholesale e-commerce market, you need to purchase at least the minimum quantity of any product mentioned by the sellers on Texoking.com.
A: Texoking.com has just born and is in its early age. Right now our site is not in responsive mode. For your comfort we will be soon upgrading our site in responsive mode in which the site will adjust according to your screen size. Also to make your business experience at Texoking easier and more hassle free we are planning to launch our mobile app.
A: When you plan to buy a big quantity of some of the products listed on Texoking, you need to check the exact quality of the required product. You keenly want to know that is the product really as per the description and specifications mentioned on the product page. Through Paid samples you can ask Texoking to send a sample set of the product required by you. For that you need to pay the sample cost as well as the courier charges in advance.
A: Our sellers don’t just manufacture quality products, they create satisfaction & standards. All the sellers at Texoking deploys extensive resources and practices to ensure the optimum quality of their products. Following ethical business practice is a routine to them. They treat each and every product as an artwork and every business deal a reason to set new higher goals.
A: Since, majority of the sellers at Texoking are not just the sellers but they are the creators, the producers and The authentic manufacturers of all the products they sell and who else than a manufacturer can give you the lowest rates. This is the world famous secret of low rates of Texoking products.
A: No, for you to make a purchase on Texoking it is not at all compulsory to be an entrepreneur, a business person or a shopkeeper. You can easily make your purchases on Texoking.com but since Texoking is a wholesale e-commerce market, you need to purchase at least the minimum quantity of any product mentioned by the sellers on Texoking.com.
A: Texoking.com has just born and is in its early age. Right now our site is not in responsive mode. For your comfort we will be soon upgrading our site in responsive mode in which the site will adjust according to your screen size. Also to make your business experience at Texoking easier and more hassle free we are planning to launch our mobile app.
A: When you plan to buy a big quantity of some of the products listed on Texoking, you need to check the exact quality of the required product. You keenly want to know that is the product really as per the description and specifications mentioned on the product page. Through Paid samples you can ask Texoking to send a sample set of the product required by you. For that you need to pay the sample cost as well as the courier charges in advance.
A: A Beach Towel is a dark multi colored towel basically used in the coastal regions, sea beaches and many other places. It’s dark bold colors like Red, Blue, Black, Yellow, Green etc… makes it more attractive and look younger.
A: It is a extra large or a you can call it a jumbo Towel generally used on the chairs near by the swimming pools. People lay down on these relaxing chairs to spend their leisurely hours with an interesting novel or a magazine in hands, a refreshing drink beside, sunglasses to give a cloudy effect and mental peace accompanied. It is also usually spread on soft sand of sea beaches to lie down & take sun baths and also it is majorly used as car seat covers.
A: Any Towel which you feel you can Gift someone, is a Gift Towel. These are one of the best value for money products. You can even put your name, company logo, occasion details, event info and much more (either in weaving, printing or embroidery) on these Towels and can Gift anybody for an long lasting impression.
A: Since, comparatively males possess a big body built than females, all the large towels i.e. 30-60 towels are called as the Gents Towels.
CATEGORY SIZE SIZE IN INCHES
Jumbo Towel, Car Towel, Pool Towel. Extra Large. 40x70, 36x72, 32x64.
Gents Towel Large 30x60
Ladies Towel Medium 27x54, 24x48
Kids Towel Small 24x48, 22x44, 20x40, 20x32
Baby Towel, Saloon Towel Extra Small 19x38, 18x36, 18x27
Hand Towel 16x24, 15x25, 14x21
Face Towel 12x18, 14x14, 12x12, 10x10 & smaller

A: A Towel comprising all its 3 threads (Ground + Pile + Weft) of one single color is called as a Solid Towel. You may have a Jacquard cut work design on it, a plane crap design or you can have it simply plane with no designs.
A Towel is always soft and may never be hard like a solid rock. The name “Solid” is just because of its structural appearance.
A: A Candy Towel comprises of fresh candy colors or fruity colors giving you a refreshing feel and as far as candies or chocolates are concern you can buy them in bulk for everybody with the money you save during every purchase on Texoking.
A: A single Towel or a set of two or more towels packed in some attractive packaging is called as Gift Sets.
Being the market leader in this segment, Texoking has a wide range of Gift Sets in their unique packing styles like the Cane Baskets, Bamboo Baskets, PVC Tohfa Triangles, PVC Boxes, Corrugated Boxes with Window, Paper Bags and much more…..
You can also get your gift sets in your own new customized packing style.
A: Besides Towels and Gift Sets Texoking brings a wide range of different unique products like Cotton Carpets, Fancy Jacquard Carpets, Chaddars, Winter Sheets, Bathrobes, Bath Mats, Towel Made Ups, Hand Crafted Wall Hangings, head Wraps, Microwave Oven Gloves, Roti Kapda (Bread Mats)… the list is endless.
A: This is a synthetic yarn which does not absorb water at all. Its vibrant eye catchy color is the key factor for its huge success and sales.
A: As the name implies, “Combed Yarn” is yarn that has undergone the combing process in which all the excess fibers are removed making all the remaining fibers straight and parallel.
This process creates a smoother, stronger, and more compact yarn that is excellent for weaving. Combed yarn is more costly than carded yarn because the combing process is extremely time-intensive. That is the reason why Combed Yarn Towels are more expensive than the regular yarn Towels.
A: Open end yarn is a cotton yarn created without using a spindle. It was invented and developed in CzechoslovakiA:
As compared to ring frame yarns the open end yarns are much weaker, cheaper and have a rough finish. That is the reason why open end yarn Towels are cheaper than the ring frame yarn Towels.
A: The goods produced or manufactured that remains unsold with the seller are called as Stock Lots. Whereas the quantum of products that exceeds the ordered quantity is called as Surplus Goods. Since, these products are stock lots and surplus, the concerned sellers are desperate to sell the whole quantity as early as possible in lesser prices than the routine products creating great opportunities to the big buyers to book higher profits. The goods in this segment are not defected or damaged. They are genuine products.
A: Well, this aspect depends completely upon the sellers. If the seller is ready to sell the whole lot in parts then you may get a chance to grab a part of his Lot but if the seller wants to sell his whole Lot in one stroke then the buyer has to take it as it is.
A: That means, currently the item is no longer available with the seller for sale or its production has been discontinued. You can add the product in your Wish List.
A: A Beach Towel is a dark multi colored towel basically used in the coastal regions, sea beaches and many other places. It’s dark bold colors like Red, Blue, Black, Yellow, Green etc… makes it more attractive and look younger.
A: It is a extra large or a you can call it a jumbo Towel generally used on the chairs near by the swimming pools. People lay down on these relaxing chairs to spend their leisurely hours with an interesting novel or a magazine in hands, a refreshing drink beside, sunglasses to give a cloudy effect and mental peace accompanied. It is also usually spread on soft sand of sea beaches to lie down & take sun baths and also it is majorly used as car seat covers.
A: Any Towel which you feel you can Gift someone, is a Gift Towel. These are one of the best value for money products. You can even put your name, company logo, occasion details, event info and much more (either in weaving, printing or embroidery) on these Towels and can Gift anybody for an long lasting impression.
A: Since, comparatively males possess a big body built than females, all the large towels i.e. 30-60 towels are called as the Gents Towels.
CATEGORY SIZE SIZE IN INCHES
Jumbo Towel, Car Towel, Pool Towel. Extra Large. 40x70, 36x72, 32x64.
Gents Towel Large 30x60
Ladies Towel Medium 27x54, 24x48
Kids Towel Small 24x48, 22x44, 20x40, 20x32
Baby Towel, Saloon Towel Extra Small 19x38, 18x36, 18x27
Hand Towel 16x24, 15x25, 14x21
Face Towel 12x18, 14x14, 12x12, 10x10 & smaller

A: A Towel comprising all its 3 threads (Ground + Pile + Weft) of one single color is called as a Solid Towel. You may have a Jacquard cut work design on it, a plane crap design or you can have it simply plane with no designs.
A Towel is always soft and may never be hard like a solid rock. The name “Solid” is just because of its structural appearance.
A: A Candy Towel comprises of fresh candy colors or fruity colors giving you a refreshing feel and as far as candies or chocolates are concern you can buy them in bulk for everybody with the money you save during every purchase on Texoking.
A: A single Towel or a set of two or more towels packed in some attractive packaging is called as Gift Sets.
Being the market leader in this segment, Texoking has a wide range of Gift Sets in their unique packing styles like the Cane Baskets, Bamboo Baskets, PVC Tohfa Triangles, PVC Boxes, Corrugated Boxes with Window, Paper Bags and much more…..
You can also get your gift sets in your own new customized packing style.
A: Besides Towels and Gift Sets Texoking brings a wide range of different unique products like Cotton Carpets, Fancy Jacquard Carpets, Chaddars, Winter Sheets, Bathrobes, Bath Mats, Towel Made Ups, Hand Crafted Wall Hangings, head Wraps, Microwave Oven Gloves, Roti Kapda (Bread Mats)… the list is endless.
A: This is a synthetic yarn which does not absorb water at all. Its vibrant eye catchy color is the key factor for its huge success and sales.
A: As the name implies, “Combed Yarn” is yarn that has undergone the combing process in which all the excess fibers are removed making all the remaining fibers straight and parallel.
This process creates a smoother, stronger, and more compact yarn that is excellent for weaving. Combed yarn is more costly than carded yarn because the combing process is extremely time-intensive. That is the reason why Combed Yarn Towels are more expensive than the regular yarn Towels.
A: Open end yarn is a cotton yarn created without using a spindle. It was invented and developed in CzechoslovakiA:
As compared to ring frame yarns the open end yarns are much weaker, cheaper and have a rough finish. That is the reason why open end yarn Towels are cheaper than the ring frame yarn Towels.
A: The goods produced or manufactured that remains unsold with the seller are called as Stock Lots. Whereas the quantum of products that exceeds the ordered quantity is called as Surplus Goods. Since, these products are stock lots and surplus, the concerned sellers are desperate to sell the whole quantity as early as possible in lesser prices than the routine products creating great opportunities to the big buyers to book higher profits. The goods in this segment are not defected or damaged. They are genuine products.
A: Well, this aspect depends completely upon the sellers. If the seller is ready to sell the whole lot in parts then you may get a chance to grab a part of his Lot but if the seller wants to sell his whole Lot in one stroke then the buyer has to take it as it is.
A: That means, currently the item is no longer available with the seller for sale or its production has been discontinued. You can add the product in your Wish List.
A: A Beach Towel is a dark multi colored towel basically used in the coastal regions, sea beaches and many other places. It’s dark bold colors like Red, Blue, Black, Yellow, Green etc… makes it more attractive and look younger.
A: It is a extra large or a you can call it a jumbo Towel generally used on the chairs near by the swimming pools. People lay down on these relaxing chairs to spend their leisurely hours with an interesting novel or a magazine in hands, a refreshing drink beside, sunglasses to give a cloudy effect and mental peace accompanied. It is also usually spread on soft sand of sea beaches to lie down & take sun baths and also it is majorly used as car seat covers.
A: Any Towel which you feel you can Gift someone, is a Gift Towel. These are one of the best value for money products. You can even put your name, company logo, occasion details, event info and much more (either in weaving, printing or embroidery) on these Towels and can Gift anybody for an long lasting impression.
A: Since, comparatively males possess a big body built than females, all the large towels i.e. 30-60 towels are called as the Gents Towels.
CATEGORY SIZE SIZE IN INCHES
Jumbo Towel, Car Towel, Pool Towel. Extra Large. 40x70, 36x72, 32x64.
Gents Towel Large 30x60
Ladies Towel Medium 27x54, 24x48
Kids Towel Small 24x48, 22x44, 20x40, 20x32
Baby Towel, Saloon Towel Extra Small 19x38, 18x36, 18x27
Hand Towel 16x24, 15x25, 14x21
Face Towel 12x18, 14x14, 12x12, 10x10 & smaller

A: A Towel comprising all its 3 threads (Ground + Pile + Weft) of one single color is called as a Solid Towel. You may have a Jacquard cut work design on it, a plane crap design or you can have it simply plane with no designs.
A Towel is always soft and may never be hard like a solid rock. The name “Solid” is just because of its structural appearance.
A: A Candy Towel comprises of fresh candy colors or fruity colors giving you a refreshing feel and as far as candies or chocolates are concern you can buy them in bulk for everybody with the money you save during every purchase on Texoking.
A: A single Towel or a set of two or more towels packed in some attractive packaging is called as Gift Sets.
Being the market leader in this segment, Texoking has a wide range of Gift Sets in their unique packing styles like the Cane Baskets, Bamboo Baskets, PVC Tohfa Triangles, PVC Boxes, Corrugated Boxes with Window, Paper Bags and much more…..
You can also get your gift sets in your own new customized packing style.
A: Besides Towels and Gift Sets Texoking brings a wide range of different unique products like Cotton Carpets, Fancy Jacquard Carpets, Chaddars, Winter Sheets, Bathrobes, Bath Mats, Towel Made Ups, Hand Crafted Wall Hangings, head Wraps, Microwave Oven Gloves, Roti Kapda (Bread Mats)… the list is endless.
A: This is a synthetic yarn which does not absorb water at all. Its vibrant eye catchy color is the key factor for its huge success and sales.
A: As the name implies, “Combed Yarn” is yarn that has undergone the combing process in which all the excess fibers are removed making all the remaining fibers straight and parallel.
This process creates a smoother, stronger, and more compact yarn that is excellent for weaving. Combed yarn is more costly than carded yarn because the combing process is extremely time-intensive. That is the reason why Combed Yarn Towels are more expensive than the regular yarn Towels.
A: Open end yarn is a cotton yarn created without using a spindle. It was invented and developed in CzechoslovakiA:
As compared to ring frame yarns the open end yarns are much weaker, cheaper and have a rough finish. That is the reason why open end yarn Towels are cheaper than the ring frame yarn Towels.
A: The goods produced or manufactured that remains unsold with the seller are called as Stock Lots. Whereas the quantum of products that exceeds the ordered quantity is called as Surplus Goods. Since, these products are stock lots and surplus, the concerned sellers are desperate to sell the whole quantity as early as possible in lesser prices than the routine products creating great opportunities to the big buyers to book higher profits. The goods in this segment are not defected or damaged. They are genuine products.
A: Well, this aspect depends completely upon the sellers. If the seller is ready to sell the whole lot in parts then you may get a chance to grab a part of his Lot but if the seller wants to sell his whole Lot in one stroke then the buyer has to take it as it is.
A: That means, currently the item is no longer available with the seller for sale or its production has been discontinued. You can add the product in your Wish List.
A: A Beach Towel is a dark multi colored towel basically used in the coastal regions, sea beaches and many other places. It’s dark bold colors like Red, Blue, Black, Yellow, Green etc… makes it more attractive and look younger.
A: It is a extra large or a you can call it a jumbo Towel generally used on the chairs near by the swimming pools. People lay down on these relaxing chairs to spend their leisurely hours with an interesting novel or a magazine in hands, a refreshing drink beside, sunglasses to give a cloudy effect and mental peace accompanied. It is also usually spread on soft sand of sea beaches to lie down & take sun baths and also it is majorly used as car seat covers.
A: Any Towel which you feel you can Gift someone, is a Gift Towel. These are one of the best value for money products. You can even put your name, company logo, occasion details, event info and much more (either in weaving, printing or embroidery) on these Towels and can Gift anybody for an long lasting impression.
A: Since, comparatively males possess a big body built than females, all the large towels i.e. 30-60 towels are called as the Gents Towels.
CATEGORY SIZE SIZE IN INCHES
Jumbo Towel, Car Towel, Pool Towel. Extra Large. 40x70, 36x72, 32x64.
Gents Towel Large 30x60
Ladies Towel Medium 27x54, 24x48
Kids Towel Small 24x48, 22x44, 20x40, 20x32
Baby Towel, Saloon Towel Extra Small 19x38, 18x36, 18x27
Hand Towel 16x24, 15x25, 14x21
Face Towel 12x18, 14x14, 12x12, 10x10 & smaller

A: A Towel comprising all its 3 threads (Ground + Pile + Weft) of one single color is called as a Solid Towel. You may have a Jacquard cut work design on it, a plane crap design or you can have it simply plane with no designs.
A Towel is always soft and may never be hard like a solid rock. The name “Solid” is just because of its structural appearance.
A: A Candy Towel comprises of fresh candy colors or fruity colors giving you a refreshing feel and as far as candies or chocolates are concern you can buy them in bulk for everybody with the money you save during every purchase on Texoking.
A: A single Towel or a set of two or more towels packed in some attractive packaging is called as Gift Sets.
Being the market leader in this segment, Texoking has a wide range of Gift Sets in their unique packing styles like the Cane Baskets, Bamboo Baskets, PVC Tohfa Triangles, PVC Boxes, Corrugated Boxes with Window, Paper Bags and much more…..
You can also get your gift sets in your own new customized packing style.
A: Besides Towels and Gift Sets Texoking brings a wide range of different unique products like Cotton Carpets, Fancy Jacquard Carpets, Chaddars, Winter Sheets, Bathrobes, Bath Mats, Towel Made Ups, Hand Crafted Wall Hangings, head Wraps, Microwave Oven Gloves, Roti Kapda (Bread Mats)… the list is endless.
A: This is a synthetic yarn which does not absorb water at all. Its vibrant eye catchy color is the key factor for its huge success and sales.
A: As the name implies, “Combed Yarn” is yarn that has undergone the combing process in which all the excess fibers are removed making all the remaining fibers straight and parallel.
This process creates a smoother, stronger, and more compact yarn that is excellent for weaving. Combed yarn is more costly than carded yarn because the combing process is extremely time-intensive. That is the reason why Combed Yarn Towels are more expensive than the regular yarn Towels.
A: Open end yarn is a cotton yarn created without using a spindle. It was invented and developed in CzechoslovakiA:
As compared to ring frame yarns the open end yarns are much weaker, cheaper and have a rough finish. That is the reason why open end yarn Towels are cheaper than the ring frame yarn Towels.
A: The goods produced or manufactured that remains unsold with the seller are called as Stock Lots. Whereas the quantum of products that exceeds the ordered quantity is called as Surplus Goods. Since, these products are stock lots and surplus, the concerned sellers are desperate to sell the whole quantity as early as possible in lesser prices than the routine products creating great opportunities to the big buyers to book higher profits. The goods in this segment are not defected or damaged. They are genuine products.
A: Well, this aspect depends completely upon the sellers. If the seller is ready to sell the whole lot in parts then you may get a chance to grab a part of his Lot but if the seller wants to sell his whole Lot in one stroke then the buyer has to take it as it is.
A: That means, currently the item is no longer available with the seller for sale or its production has been discontinued. You can add the product in your Wish List.
A: A Beach Towel is a dark multi colored towel basically used in the coastal regions, sea beaches and many other places. It’s dark bold colors like Red, Blue, Black, Yellow, Green etc… makes it more attractive and look younger.
A: It is a extra large or a you can call it a jumbo Towel generally used on the chairs near by the swimming pools. People lay down on these relaxing chairs to spend their leisurely hours with an interesting novel or a magazine in hands, a refreshing drink beside, sunglasses to give a cloudy effect and mental peace accompanied. It is also usually spread on soft sand of sea beaches to lie down & take sun baths and also it is majorly used as car seat covers.
A: Any Towel which you feel you can Gift someone, is a Gift Towel. These are one of the best value for money products. You can even put your name, company logo, occasion details, event info and much more (either in weaving, printing or embroidery) on these Towels and can Gift anybody for an long lasting impression.
A: Since, comparatively males possess a big body built than females, all the large towels i.e. 30-60 towels are called as the Gents Towels.
CATEGORY SIZE SIZE IN INCHES
Jumbo Towel, Car Towel, Pool Towel. Extra Large. 40x70, 36x72, 32x64.
Gents Towel Large 30x60
Ladies Towel Medium 27x54, 24x48
Kids Towel Small 24x48, 22x44, 20x40, 20x32
Baby Towel, Saloon Towel Extra Small 19x38, 18x36, 18x27
Hand Towel 16x24, 15x25, 14x21
Face Towel 12x18, 14x14, 12x12, 10x10 & smaller

A: A Towel comprising all its 3 threads (Ground + Pile + Weft) of one single color is called as a Solid Towel. You may have a Jacquard cut work design on it, a plane crap design or you can have it simply plane with no designs.
A Towel is always soft and may never be hard like a solid rock. The name “Solid” is just because of its structural appearance.
A: A Candy Towel comprises of fresh candy colors or fruity colors giving you a refreshing feel and as far as candies or chocolates are concern you can buy them in bulk for everybody with the money you save during every purchase on Texoking.
A: A single Towel or a set of two or more towels packed in some attractive packaging is called as Gift Sets.
Being the market leader in this segment, Texoking has a wide range of Gift Sets in their unique packing styles like the Cane Baskets, Bamboo Baskets, PVC Tohfa Triangles, PVC Boxes, Corrugated Boxes with Window, Paper Bags and much more…..
You can also get your gift sets in your own new customized packing style.
A: Besides Towels and Gift Sets Texoking brings a wide range of different unique products like Cotton Carpets, Fancy Jacquard Carpets, Chaddars, Winter Sheets, Bathrobes, Bath Mats, Towel Made Ups, Hand Crafted Wall Hangings, head Wraps, Microwave Oven Gloves, Roti Kapda (Bread Mats)… the list is endless.
A: This is a synthetic yarn which does not absorb water at all. Its vibrant eye catchy color is the key factor for its huge success and sales.
A: As the name implies, “Combed Yarn” is yarn that has undergone the combing process in which all the excess fibers are removed making all the remaining fibers straight and parallel.
This process creates a smoother, stronger, and more compact yarn that is excellent for weaving. Combed yarn is more costly than carded yarn because the combing process is extremely time-intensive. That is the reason why Combed Yarn Towels are more expensive than the regular yarn Towels.
A: Open end yarn is a cotton yarn created without using a spindle. It was invented and developed in CzechoslovakiA:
As compared to ring frame yarns the open end yarns are much weaker, cheaper and have a rough finish. That is the reason why open end yarn Towels are cheaper than the ring frame yarn Towels.
A: The goods produced or manufactured that remains unsold with the seller are called as Stock Lots. Whereas the quantum of products that exceeds the ordered quantity is called as Surplus Goods. Since, these products are stock lots and surplus, the concerned sellers are desperate to sell the whole quantity as early as possible in lesser prices than the routine products creating great opportunities to the big buyers to book higher profits. The goods in this segment are not defected or damaged. They are genuine products.
A: Well, this aspect depends completely upon the sellers. If the seller is ready to sell the whole lot in parts then you may get a chance to grab a part of his Lot but if the seller wants to sell his whole Lot in one stroke then the buyer has to take it as it is.
A: That means, currently the item is no longer available with the seller for sale or its production has been discontinued. You can add the product in your Wish List.
A: A Beach Towel is a dark multi colored towel basically used in the coastal regions, sea beaches and many other places. It’s dark bold colors like Red, Blue, Black, Yellow, Green etc… makes it more attractive and look younger.
A: It is a extra large or a you can call it a jumbo Towel generally used on the chairs near by the swimming pools. People lay down on these relaxing chairs to spend their leisurely hours with an interesting novel or a magazine in hands, a refreshing drink beside, sunglasses to give a cloudy effect and mental peace accompanied. It is also usually spread on soft sand of sea beaches to lie down & take sun baths and also it is majorly used as car seat covers.
A: Any Towel which you feel you can Gift someone, is a Gift Towel. These are one of the best value for money products. You can even put your name, company logo, occasion details, event info and much more (either in weaving, printing or embroidery) on these Towels and can Gift anybody for an long lasting impression.
A: Since, comparatively males possess a big body built than females, all the large towels i.e. 30-60 towels are called as the Gents Towels.
CATEGORY SIZE SIZE IN INCHES
Jumbo Towel, Car Towel, Pool Towel. Extra Large. 40x70, 36x72, 32x64.
Gents Towel Large 30x60
Ladies Towel Medium 27x54, 24x48
Kids Towel Small 24x48, 22x44, 20x40, 20x32
Baby Towel, Saloon Towel Extra Small 19x38, 18x36, 18x27
Hand Towel 16x24, 15x25, 14x21
Face Towel 12x18, 14x14, 12x12, 10x10 & smaller

A: A Towel comprising all its 3 threads (Ground + Pile + Weft) of one single color is called as a Solid Towel. You may have a Jacquard cut work design on it, a plane crap design or you can have it simply plane with no designs.
A Towel is always soft and may never be hard like a solid rock. The name “Solid” is just because of its structural appearance.
A: A Candy Towel comprises of fresh candy colors or fruity colors giving you a refreshing feel and as far as candies or chocolates are concern you can buy them in bulk for everybody with the money you save during every purchase on Texoking.
A: A single Towel or a set of two or more towels packed in some attractive packaging is called as Gift Sets.
Being the market leader in this segment, Texoking has a wide range of Gift Sets in their unique packing styles like the Cane Baskets, Bamboo Baskets, PVC Tohfa Triangles, PVC Boxes, Corrugated Boxes with Window, Paper Bags and much more…..
You can also get your gift sets in your own new customized packing style.
A: Besides Towels and Gift Sets Texoking brings a wide range of different unique products like Cotton Carpets, Fancy Jacquard Carpets, Chaddars, Winter Sheets, Bathrobes, Bath Mats, Towel Made Ups, Hand Crafted Wall Hangings, head Wraps, Microwave Oven Gloves, Roti Kapda (Bread Mats)… the list is endless.
A: This is a synthetic yarn which does not absorb water at all. Its vibrant eye catchy color is the key factor for its huge success and sales.
A: As the name implies, “Combed Yarn” is yarn that has undergone the combing process in which all the excess fibers are removed making all the remaining fibers straight and parallel.
This process creates a smoother, stronger, and more compact yarn that is excellent for weaving. Combed yarn is more costly than carded yarn because the combing process is extremely time-intensive. That is the reason why Combed Yarn Towels are more expensive than the regular yarn Towels.
A: Open end yarn is a cotton yarn created without using a spindle. It was invented and developed in CzechoslovakiA:
As compared to ring frame yarns the open end yarns are much weaker, cheaper and have a rough finish. That is the reason why open end yarn Towels are cheaper than the ring frame yarn Towels.
A: The goods produced or manufactured that remains unsold with the seller are called as Stock Lots. Whereas the quantum of products that exceeds the ordered quantity is called as Surplus Goods. Since, these products are stock lots and surplus, the concerned sellers are desperate to sell the whole quantity as early as possible in lesser prices than the routine products creating great opportunities to the big buyers to book higher profits. The goods in this segment are not defected or damaged. They are genuine products.
A: Well, this aspect depends completely upon the sellers. If the seller is ready to sell the whole lot in parts then you may get a chance to grab a part of his Lot but if the seller wants to sell his whole Lot in one stroke then the buyer has to take it as it is.
A: That means, currently the item is no longer available with the seller for sale or its production has been discontinued. You can add the product in your Wish List.
A: A Beach Towel is a dark multi colored towel basically used in the coastal regions, sea beaches and many other places. It’s dark bold colors like Red, Blue, Black, Yellow, Green etc… makes it more attractive and look younger.
A: It is a extra large or a you can call it a jumbo Towel generally used on the chairs near by the swimming pools. People lay down on these relaxing chairs to spend their leisurely hours with an interesting novel or a magazine in hands, a refreshing drink beside, sunglasses to give a cloudy effect and mental peace accompanied. It is also usually spread on soft sand of sea beaches to lie down & take sun baths and also it is majorly used as car seat covers.
A: Any Towel which you feel you can Gift someone, is a Gift Towel. These are one of the best value for money products. You can even put your name, company logo, occasion details, event info and much more (either in weaving, printing or embroidery) on these Towels and can Gift anybody for an long lasting impression.
A: Since, comparatively males possess a big body built than females, all the large towels i.e. 30-60 towels are called as the Gents Towels.
CATEGORY SIZE SIZE IN INCHES
Jumbo Towel, Car Towel, Pool Towel. Extra Large. 40x70, 36x72, 32x64.
Gents Towel Large 30x60
Ladies Towel Medium 27x54, 24x48
Kids Towel Small 24x48, 22x44, 20x40, 20x32
Baby Towel, Saloon Towel Extra Small 19x38, 18x36, 18x27
Hand Towel 16x24, 15x25, 14x21
Face Towel 12x18, 14x14, 12x12, 10x10 & smaller

A: A Towel comprising all its 3 threads (Ground + Pile + Weft) of one single color is called as a Solid Towel. You may have a Jacquard cut work design on it, a plane crap design or you can have it simply plane with no designs.
A Towel is always soft and may never be hard like a solid rock. The name “Solid” is just because of its structural appearance.
A: A Candy Towel comprises of fresh candy colors or fruity colors giving you a refreshing feel and as far as candies or chocolates are concern you can buy them in bulk for everybody with the money you save during every purchase on Texoking.
A: A single Towel or a set of two or more towels packed in some attractive packaging is called as Gift Sets.
Being the market leader in this segment, Texoking has a wide range of Gift Sets in their unique packing styles like the Cane Baskets, Bamboo Baskets, PVC Tohfa Triangles, PVC Boxes, Corrugated Boxes with Window, Paper Bags and much more…..
You can also get your gift sets in your own new customized packing style.
A: Besides Towels and Gift Sets Texoking brings a wide range of different unique products like Cotton Carpets, Fancy Jacquard Carpets, Chaddars, Winter Sheets, Bathrobes, Bath Mats, Towel Made Ups, Hand Crafted Wall Hangings, head Wraps, Microwave Oven Gloves, Roti Kapda (Bread Mats)… the list is endless.
A: This is a synthetic yarn which does not absorb water at all. Its vibrant eye catchy color is the key factor for its huge success and sales.
A: As the name implies, “Combed Yarn” is yarn that has undergone the combing process in which all the excess fibers are removed making all the remaining fibers straight and parallel.
This process creates a smoother, stronger, and more compact yarn that is excellent for weaving. Combed yarn is more costly than carded yarn because the combing process is extremely time-intensive. That is the reason why Combed Yarn Towels are more expensive than the regular yarn Towels.
A: Open end yarn is a cotton yarn created without using a spindle. It was invented and developed in CzechoslovakiA:
As compared to ring frame yarns the open end yarns are much weaker, cheaper and have a rough finish. That is the reason why open end yarn Towels are cheaper than the ring frame yarn Towels.
A: The goods produced or manufactured that remains unsold with the seller are called as Stock Lots. Whereas the quantum of products that exceeds the ordered quantity is called as Surplus Goods. Since, these products are stock lots and surplus, the concerned sellers are desperate to sell the whole quantity as early as possible in lesser prices than the routine products creating great opportunities to the big buyers to book higher profits. The goods in this segment are not defected or damaged. They are genuine products.
A: Well, this aspect depends completely upon the sellers. If the seller is ready to sell the whole lot in parts then you may get a chance to grab a part of his Lot but if the seller wants to sell his whole Lot in one stroke then the buyer has to take it as it is.
A: That means, currently the item is no longer available with the seller for sale or its production has been discontinued. You can add the product in your Wish List.
A: A Beach Towel is a dark multi colored towel basically used in the coastal regions, sea beaches and many other places. It’s dark bold colors like Red, Blue, Black, Yellow, Green etc… makes it more attractive and look younger.
A: It is a extra large or a you can call it a jumbo Towel generally used on the chairs near by the swimming pools. People lay down on these relaxing chairs to spend their leisurely hours with an interesting novel or a magazine in hands, a refreshing drink beside, sunglasses to give a cloudy effect and mental peace accompanied. It is also usually spread on soft sand of sea beaches to lie down & take sun baths and also it is majorly used as car seat covers.
A: Any Towel which you feel you can Gift someone, is a Gift Towel. These are one of the best value for money products. You can even put your name, company logo, occasion details, event info and much more (either in weaving, printing or embroidery) on these Towels and can Gift anybody for an long lasting impression.
A: Since, comparatively males possess a big body built than females, all the large towels i.e. 30-60 towels are called as the Gents Towels.
CATEGORY SIZE SIZE IN INCHES
Jumbo Towel, Car Towel, Pool Towel. Extra Large. 40x70, 36x72, 32x64.
Gents Towel Large 30x60
Ladies Towel Medium 27x54, 24x48
Kids Towel Small 24x48, 22x44, 20x40, 20x32
Baby Towel, Saloon Towel Extra Small 19x38, 18x36, 18x27
Hand Towel 16x24, 15x25, 14x21
Face Towel 12x18, 14x14, 12x12, 10x10 & smaller

A: A Towel comprising all its 3 threads (Ground + Pile + Weft) of one single color is called as a Solid Towel. You may have a Jacquard cut work design on it, a plane crap design or you can have it simply plane with no designs.
A Towel is always soft and may never be hard like a solid rock. The name “Solid” is just because of its structural appearance.
A: A Candy Towel comprises of fresh candy colors or fruity colors giving you a refreshing feel and as far as candies or chocolates are concern you can buy them in bulk for everybody with the money you save during every purchase on Texoking.
A: A single Towel or a set of two or more towels packed in some attractive packaging is called as Gift Sets.
Being the market leader in this segment, Texoking has a wide range of Gift Sets in their unique packing styles like the Cane Baskets, Bamboo Baskets, PVC Tohfa Triangles, PVC Boxes, Corrugated Boxes with Window, Paper Bags and much more…..
You can also get your gift sets in your own new customized packing style.
A: Besides Towels and Gift Sets Texoking brings a wide range of different unique products like Cotton Carpets, Fancy Jacquard Carpets, Chaddars, Winter Sheets, Bathrobes, Bath Mats, Towel Made Ups, Hand Crafted Wall Hangings, head Wraps, Microwave Oven Gloves, Roti Kapda (Bread Mats)… the list is endless.
A: This is a synthetic yarn which does not absorb water at all. Its vibrant eye catchy color is the key factor for its huge success and sales.
A: As the name implies, “Combed Yarn” is yarn that has undergone the combing process in which all the excess fibers are removed making all the remaining fibers straight and parallel.
This process creates a smoother, stronger, and more compact yarn that is excellent for weaving. Combed yarn is more costly than carded yarn because the combing process is extremely time-intensive. That is the reason why Combed Yarn Towels are more expensive than the regular yarn Towels.
A: Open end yarn is a cotton yarn created without using a spindle. It was invented and developed in CzechoslovakiA:
As compared to ring frame yarns the open end yarns are much weaker, cheaper and have a rough finish. That is the reason why open end yarn Towels are cheaper than the ring frame yarn Towels.
A: The goods produced or manufactured that remains unsold with the seller are called as Stock Lots. Whereas the quantum of products that exceeds the ordered quantity is called as Surplus Goods. Since, these products are stock lots and surplus, the concerned sellers are desperate to sell the whole quantity as early as possible in lesser prices than the routine products creating great opportunities to the big buyers to book higher profits. The goods in this segment are not defected or damaged. They are genuine products.
A: Well, this aspect depends completely upon the sellers. If the seller is ready to sell the whole lot in parts then you may get a chance to grab a part of his Lot but if the seller wants to sell his whole Lot in one stroke then the buyer has to take it as it is.
A: That means, currently the item is no longer available with the seller for sale or its production has been discontinued. You can add the product in your Wish List.
A: A Beach Towel is a dark multi colored towel basically used in the coastal regions, sea beaches and many other places. It’s dark bold colors like Red, Blue, Black, Yellow, Green etc… makes it more attractive and look younger.
A: It is a extra large or a you can call it a jumbo Towel generally used on the chairs near by the swimming pools. People lay down on these relaxing chairs to spend their leisurely hours with an interesting novel or a magazine in hands, a refreshing drink beside, sunglasses to give a cloudy effect and mental peace accompanied. It is also usually spread on soft sand of sea beaches to lie down & take sun baths and also it is majorly used as car seat covers.
A: Any Towel which you feel you can Gift someone, is a Gift Towel. These are one of the best value for money products. You can even put your name, company logo, occasion details, event info and much more (either in weaving, printing or embroidery) on these Towels and can Gift anybody for an long lasting impression.
A: Since, comparatively males possess a big body built than females, all the large towels i.e. 30-60 towels are called as the Gents Towels.
CATEGORY SIZE SIZE IN INCHES
Jumbo Towel, Car Towel, Pool Towel. Extra Large. 40x70, 36x72, 32x64.
Gents Towel Large 30x60
Ladies Towel Medium 27x54, 24x48
Kids Towel Small 24x48, 22x44, 20x40, 20x32
Baby Towel, Saloon Towel Extra Small 19x38, 18x36, 18x27
Hand Towel 16x24, 15x25, 14x21
Face Towel 12x18, 14x14, 12x12, 10x10 & smaller

A: A Towel comprising all its 3 threads (Ground + Pile + Weft) of one single color is called as a Solid Towel. You may have a Jacquard cut work design on it, a plane crap design or you can have it simply plane with no designs.
A Towel is always soft and may never be hard like a solid rock. The name “Solid” is just because of its structural appearance.
A: A Candy Towel comprises of fresh candy colors or fruity colors giving you a refreshing feel and as far as candies or chocolates are concern you can buy them in bulk for everybody with the money you save during every purchase on Texoking.
A: A single Towel or a set of two or more towels packed in some attractive packaging is called as Gift Sets.
Being the market leader in this segment, Texoking has a wide range of Gift Sets in their unique packing styles like the Cane Baskets, Bamboo Baskets, PVC Tohfa Triangles, PVC Boxes, Corrugated Boxes with Window, Paper Bags and much more…..
You can also get your gift sets in your own new customized packing style.
A: Besides Towels and Gift Sets Texoking brings a wide range of different unique products like Cotton Carpets, Fancy Jacquard Carpets, Chaddars, Winter Sheets, Bathrobes, Bath Mats, Towel Made Ups, Hand Crafted Wall Hangings, head Wraps, Microwave Oven Gloves, Roti Kapda (Bread Mats)… the list is endless.
A: This is a synthetic yarn which does not absorb water at all. Its vibrant eye catchy color is the key factor for its huge success and sales.
A: As the name implies, “Combed Yarn” is yarn that has undergone the combing process in which all the excess fibers are removed making all the remaining fibers straight and parallel.
This process creates a smoother, stronger, and more compact yarn that is excellent for weaving. Combed yarn is more costly than carded yarn because the combing process is extremely time-intensive. That is the reason why Combed Yarn Towels are more expensive than the regular yarn Towels.
A: Open end yarn is a cotton yarn created without using a spindle. It was invented and developed in CzechoslovakiA:
As compared to ring frame yarns the open end yarns are much weaker, cheaper and have a rough finish. That is the reason why open end yarn Towels are cheaper than the ring frame yarn Towels.
A: The goods produced or manufactured that remains unsold with the seller are called as Stock Lots. Whereas the quantum of products that exceeds the ordered quantity is called as Surplus Goods. Since, these products are stock lots and surplus, the concerned sellers are desperate to sell the whole quantity as early as possible in lesser prices than the routine products creating great opportunities to the big buyers to book higher profits. The goods in this segment are not defected or damaged. They are genuine products.
A: Well, this aspect depends completely upon the sellers. If the seller is ready to sell the whole lot in parts then you may get a chance to grab a part of his Lot but if the seller wants to sell his whole Lot in one stroke then the buyer has to take it as it is.
A: That means, currently the item is no longer available with the seller for sale or its production has been discontinued. You can add the product in your Wish List.
A: A Beach Towel is a dark multi colored towel basically used in the coastal regions, sea beaches and many other places. It’s dark bold colors like Red, Blue, Black, Yellow, Green etc… makes it more attractive and look younger.
A: It is a extra large or a you can call it a jumbo Towel generally used on the chairs near by the swimming pools. People lay down on these relaxing chairs to spend their leisurely hours with an interesting novel or a magazine in hands, a refreshing drink beside, sunglasses to give a cloudy effect and mental peace accompanied. It is also usually spread on soft sand of sea beaches to lie down & take sun baths and also it is majorly used as car seat covers.
A: Any Towel which you feel you can Gift someone, is a Gift Towel. These are one of the best value for money products. You can even put your name, company logo, occasion details, event info and much more (either in weaving, printing or embroidery) on these Towels and can Gift anybody for an long lasting impression.
A: Since, comparatively males possess a big body built than females, all the large towels i.e. 30-60 towels are called as the Gents Towels.
CATEGORY SIZE SIZE IN INCHES
Jumbo Towel, Car Towel, Pool Towel. Extra Large. 40x70, 36x72, 32x64.
Gents Towel Large 30x60
Ladies Towel Medium 27x54, 24x48
Kids Towel Small 24x48, 22x44, 20x40, 20x32
Baby Towel, Saloon Towel Extra Small 19x38, 18x36, 18x27
Hand Towel 16x24, 15x25, 14x21
Face Towel 12x18, 14x14, 12x12, 10x10 & smaller

A: A Towel comprising all its 3 threads (Ground + Pile + Weft) of one single color is called as a Solid Towel. You may have a Jacquard cut work design on it, a plane crap design or you can have it simply plane with no designs.
A Towel is always soft and may never be hard like a solid rock. The name “Solid” is just because of its structural appearance.
A: A Candy Towel comprises of fresh candy colors or fruity colors giving you a refreshing feel and as far as candies or chocolates are concern you can buy them in bulk for everybody with the money you save during every purchase on Texoking.
A: A single Towel or a set of two or more towels packed in some attractive packaging is called as Gift Sets.
Being the market leader in this segment, Texoking has a wide range of Gift Sets in their unique packing styles like the Cane Baskets, Bamboo Baskets, PVC Tohfa Triangles, PVC Boxes, Corrugated Boxes with Window, Paper Bags and much more…..
You can also get your gift sets in your own new customized packing style.
A: Besides Towels and Gift Sets Texoking brings a wide range of different unique products like Cotton Carpets, Fancy Jacquard Carpets, Chaddars, Winter Sheets, Bathrobes, Bath Mats, Towel Made Ups, Hand Crafted Wall Hangings, head Wraps, Microwave Oven Gloves, Roti Kapda (Bread Mats)… the list is endless.
A: This is a synthetic yarn which does not absorb water at all. Its vibrant eye catchy color is the key factor for its huge success and sales.
A: As the name implies, “Combed Yarn” is yarn that has undergone the combing process in which all the excess fibers are removed making all the remaining fibers straight and parallel.
This process creates a smoother, stronger, and more compact yarn that is excellent for weaving. Combed yarn is more costly than carded yarn because the combing process is extremely time-intensive. That is the reason why Combed Yarn Towels are more expensive than the regular yarn Towels.
A: Open end yarn is a cotton yarn created without using a spindle. It was invented and developed in CzechoslovakiA:
As compared to ring frame yarns the open end yarns are much weaker, cheaper and have a rough finish. That is the reason why open end yarn Towels are cheaper than the ring frame yarn Towels.
A: The goods produced or manufactured that remains unsold with the seller are called as Stock Lots. Whereas the quantum of products that exceeds the ordered quantity is called as Surplus Goods. Since, these products are stock lots and surplus, the concerned sellers are desperate to sell the whole quantity as early as possible in lesser prices than the routine products creating great opportunities to the big buyers to book higher profits. The goods in this segment are not defected or damaged. They are genuine products.
A: Well, this aspect depends completely upon the sellers. If the seller is ready to sell the whole lot in parts then you may get a chance to grab a part of his Lot but if the seller wants to sell his whole Lot in one stroke then the buyer has to take it as it is.
A: That means, currently the item is no longer available with the seller for sale or its production has been discontinued. You can add the product in your Wish List.
A: A Beach Towel is a dark multi colored towel basically used in the coastal regions, sea beaches and many other places. It’s dark bold colors like Red, Blue, Black, Yellow, Green etc… makes it more attractive and look younger.
A: It is a extra large or a you can call it a jumbo Towel generally used on the chairs near by the swimming pools. People lay down on these relaxing chairs to spend their leisurely hours with an interesting novel or a magazine in hands, a refreshing drink beside, sunglasses to give a cloudy effect and mental peace accompanied. It is also usually spread on soft sand of sea beaches to lie down & take sun baths and also it is majorly used as car seat covers.
A: Any Towel which you feel you can Gift someone, is a Gift Towel. These are one of the best value for money products. You can even put your name, company logo, occasion details, event info and much more (either in weaving, printing or embroidery) on these Towels and can Gift anybody for an long lasting impression.
A: Since, comparatively males possess a big body built than females, all the large towels i.e. 30-60 towels are called as the Gents Towels.
CATEGORY SIZE SIZE IN INCHES
Jumbo Towel, Car Towel, Pool Towel. Extra Large. 40x70, 36x72, 32x64.
Gents Towel Large 30x60
Ladies Towel Medium 27x54, 24x48
Kids Towel Small 24x48, 22x44, 20x40, 20x32
Baby Towel, Saloon Towel Extra Small 19x38, 18x36, 18x27
Hand Towel 16x24, 15x25, 14x21
Face Towel 12x18, 14x14, 12x12, 10x10 & smaller

A: A Towel comprising all its 3 threads (Ground + Pile + Weft) of one single color is called as a Solid Towel. You may have a Jacquard cut work design on it, a plane crap design or you can have it simply plane with no designs.
A Towel is always soft and may never be hard like a solid rock. The name “Solid” is just because of its structural appearance.
A: A Candy Towel comprises of fresh candy colors or fruity colors giving you a refreshing feel and as far as candies or chocolates are concern you can buy them in bulk for everybody with the money you save during every purchase on Texoking.
A: A single Towel or a set of two or more towels packed in some attractive packaging is called as Gift Sets.
Being the market leader in this segment, Texoking has a wide range of Gift Sets in their unique packing styles like the Cane Baskets, Bamboo Baskets, PVC Tohfa Triangles, PVC Boxes, Corrugated Boxes with Window, Paper Bags and much more…..
You can also get your gift sets in your own new customized packing style.
A: Besides Towels and Gift Sets Texoking brings a wide range of different unique products like Cotton Carpets, Fancy Jacquard Carpets, Chaddars, Winter Sheets, Bathrobes, Bath Mats, Towel Made Ups, Hand Crafted Wall Hangings, head Wraps, Microwave Oven Gloves, Roti Kapda (Bread Mats)… the list is endless.
A: This is a synthetic yarn which does not absorb water at all. Its vibrant eye catchy color is the key factor for its huge success and sales.
A: As the name implies, “Combed Yarn” is yarn that has undergone the combing process in which all the excess fibers are removed making all the remaining fibers straight and parallel.
This process creates a smoother, stronger, and more compact yarn that is excellent for weaving. Combed yarn is more costly than carded yarn because the combing process is extremely time-intensive. That is the reason why Combed Yarn Towels are more expensive than the regular yarn Towels.
A: Open end yarn is a cotton yarn created without using a spindle. It was invented and developed in CzechoslovakiA:
As compared to ring frame yarns the open end yarns are much weaker, cheaper and have a rough finish. That is the reason why open end yarn Towels are cheaper than the ring frame yarn Towels.
A: The goods produced or manufactured that remains unsold with the seller are called as Stock Lots. Whereas the quantum of products that exceeds the ordered quantity is called as Surplus Goods. Since, these products are stock lots and surplus, the concerned sellers are desperate to sell the whole quantity as early as possible in lesser prices than the routine products creating great opportunities to the big buyers to book higher profits. The goods in this segment are not defected or damaged. They are genuine products.
A: Well, this aspect depends completely upon the sellers. If the seller is ready to sell the whole lot in parts then you may get a chance to grab a part of his Lot but if the seller wants to sell his whole Lot in one stroke then the buyer has to take it as it is.
A: That means, currently the item is no longer available with the seller for sale or its production has been discontinued. You can add the product in your Wish List.
A: A Beach Towel is a dark multi colored towel basically used in the coastal regions, sea beaches and many other places. It’s dark bold colors like Red, Blue, Black, Yellow, Green etc… makes it more attractive and look younger.
A: It is a extra large or a you can call it a jumbo Towel generally used on the chairs near by the swimming pools. People lay down on these relaxing chairs to spend their leisurely hours with an interesting novel or a magazine in hands, a refreshing drink beside, sunglasses to give a cloudy effect and mental peace accompanied. It is also usually spread on soft sand of sea beaches to lie down & take sun baths and also it is majorly used as car seat covers.
A: Any Towel which you feel you can Gift someone, is a Gift Towel. These are one of the best value for money products. You can even put your name, company logo, occasion details, event info and much more (either in weaving, printing or embroidery) on these Towels and can Gift anybody for an long lasting impression.
A: Since, comparatively males possess a big body built than females, all the large towels i.e. 30-60 towels are called as the Gents Towels.
CATEGORY SIZE SIZE IN INCHES
Jumbo Towel, Car Towel, Pool Towel. Extra Large. 40x70, 36x72, 32x64.
Gents Towel Large 30x60
Ladies Towel Medium 27x54, 24x48
Kids Towel Small 24x48, 22x44, 20x40, 20x32
Baby Towel, Saloon Towel Extra Small 19x38, 18x36, 18x27
Hand Towel 16x24, 15x25, 14x21
Face Towel 12x18, 14x14, 12x12, 10x10 & smaller

A: A Towel comprising all its 3 threads (Ground + Pile + Weft) of one single color is called as a Solid Towel. You may have a Jacquard cut work design on it, a plane crap design or you can have it simply plane with no designs.
A Towel is always soft and may never be hard like a solid rock. The name “Solid” is just because of its structural appearance.
A: A Candy Towel comprises of fresh candy colors or fruity colors giving you a refreshing feel and as far as candies or chocolates are concern you can buy them in bulk for everybody with the money you save during every purchase on Texoking.
A: A single Towel or a set of two or more towels packed in some attractive packaging is called as Gift Sets.
Being the market leader in this segment, Texoking has a wide range of Gift Sets in their unique packing styles like the Cane Baskets, Bamboo Baskets, PVC Tohfa Triangles, PVC Boxes, Corrugated Boxes with Window, Paper Bags and much more…..
You can also get your gift sets in your own new customized packing style.
A: Besides Towels and Gift Sets Texoking brings a wide range of different unique products like Cotton Carpets, Fancy Jacquard Carpets, Chaddars, Winter Sheets, Bathrobes, Bath Mats, Towel Made Ups, Hand Crafted Wall Hangings, head Wraps, Microwave Oven Gloves, Roti Kapda (Bread Mats)… the list is endless.
A: This is a synthetic yarn which does not absorb water at all. Its vibrant eye catchy color is the key factor for its huge success and sales.
A: As the name implies, “Combed Yarn” is yarn that has undergone the combing process in which all the excess fibers are removed making all the remaining fibers straight and parallel.
This process creates a smoother, stronger, and more compact yarn that is excellent for weaving. Combed yarn is more costly than carded yarn because the combing process is extremely time-intensive. That is the reason why Combed Yarn Towels are more expensive than the regular yarn Towels.
A: Open end yarn is a cotton yarn created without using a spindle. It was invented and developed in CzechoslovakiA:
As compared to ring frame yarns the open end yarns are much weaker, cheaper and have a rough finish. That is the reason why open end yarn Towels are cheaper than the ring frame yarn Towels.
A: The goods produced or manufactured that remains unsold with the seller are called as Stock Lots. Whereas the quantum of products that exceeds the ordered quantity is called as Surplus Goods. Since, these products are stock lots and surplus, the concerned sellers are desperate to sell the whole quantity as early as possible in lesser prices than the routine products creating great opportunities to the big buyers to book higher profits. The goods in this segment are not defected or damaged. They are genuine products.
A: Well, this aspect depends completely upon the sellers. If the seller is ready to sell the whole lot in parts then you may get a chance to grab a part of his Lot but if the seller wants to sell his whole Lot in one stroke then the buyer has to take it as it is.
A: That means, currently the item is no longer available with the seller for sale or its production has been discontinued. You can add the product in your Wish List.
A: A Beach Towel is a dark multi colored towel basically used in the coastal regions, sea beaches and many other places. It’s dark bold colors like Red, Blue, Black, Yellow, Green etc… makes it more attractive and look younger.
A: It is a extra large or a you can call it a jumbo Towel generally used on the chairs near by the swimming pools. People lay down on these relaxing chairs to spend their leisurely hours with an interesting novel or a magazine in hands, a refreshing drink beside, sunglasses to give a cloudy effect and mental peace accompanied. It is also usually spread on soft sand of sea beaches to lie down & take sun baths and also it is majorly used as car seat covers.
A: Any Towel which you feel you can Gift someone, is a Gift Towel. These are one of the best value for money products. You can even put your name, company logo, occasion details, event info and much more (either in weaving, printing or embroidery) on these Towels and can Gift anybody for an long lasting impression.
A: Since, comparatively males possess a big body built than females, all the large towels i.e. 30-60 towels are called as the Gents Towels.
CATEGORY SIZE SIZE IN INCHES
Jumbo Towel, Car Towel, Pool Towel. Extra Large. 40x70, 36x72, 32x64.
Gents Towel Large 30x60
Ladies Towel Medium 27x54, 24x48
Kids Towel Small 24x48, 22x44, 20x40, 20x32
Baby Towel, Saloon Towel Extra Small 19x38, 18x36, 18x27
Hand Towel 16x24, 15x25, 14x21
Face Towel 12x18, 14x14, 12x12, 10x10 & smaller

A: A Towel comprising all its 3 threads (Ground + Pile + Weft) of one single color is called as a Solid Towel. You may have a Jacquard cut work design on it, a plane crap design or you can have it simply plane with no designs.
A Towel is always soft and may never be hard like a solid rock. The name “Solid” is just because of its structural appearance.
A: A Candy Towel comprises of fresh candy colors or fruity colors giving you a refreshing feel and as far as candies or chocolates are concern you can buy them in bulk for everybody with the money you save during every purchase on Texoking.
A: A single Towel or a set of two or more towels packed in some attractive packaging is called as Gift Sets.
Being the market leader in this segment, Texoking has a wide range of Gift Sets in their unique packing styles like the Cane Baskets, Bamboo Baskets, PVC Tohfa Triangles, PVC Boxes, Corrugated Boxes with Window, Paper Bags and much more…..
You can also get your gift sets in your own new customized packing style.
A: Besides Towels and Gift Sets Texoking brings a wide range of different unique products like Cotton Carpets, Fancy Jacquard Carpets, Chaddars, Winter Sheets, Bathrobes, Bath Mats, Towel Made Ups, Hand Crafted Wall Hangings, head Wraps, Microwave Oven Gloves, Roti Kapda (Bread Mats)… the list is endless.
A: This is a synthetic yarn which does not absorb water at all. Its vibrant eye catchy color is the key factor for its huge success and sales.
A: As the name implies, “Combed Yarn” is yarn that has undergone the combing process in which all the excess fibers are removed making all the remaining fibers straight and parallel.
This process creates a smoother, stronger, and more compact yarn that is excellent for weaving. Combed yarn is more costly than carded yarn because the combing process is extremely time-intensive. That is the reason why Combed Yarn Towels are more expensive than the regular yarn Towels.
A: Open end yarn is a cotton yarn created without using a spindle. It was invented and developed in CzechoslovakiA:
As compared to ring frame yarns the open end yarns are much weaker, cheaper and have a rough finish. That is the reason why open end yarn Towels are cheaper than the ring frame yarn Towels.
A: The goods produced or manufactured that remains unsold with the seller are called as Stock Lots. Whereas the quantum of products that exceeds the ordered quantity is called as Surplus Goods. Since, these products are stock lots and surplus, the concerned sellers are desperate to sell the whole quantity as early as possible in lesser prices than the routine products creating great opportunities to the big buyers to book higher profits. The goods in this segment are not defected or damaged. They are genuine products.
A: Well, this aspect depends completely upon the sellers. If the seller is ready to sell the whole lot in parts then you may get a chance to grab a part of his Lot but if the seller wants to sell his whole Lot in one stroke then the buyer has to take it as it is.
A: That means, currently the item is no longer available with the seller for sale or its production has been discontinued. You can add the product in your Wish List.
A: A Beach Towel is a dark multi colored towel basically used in the coastal regions, sea beaches and many other places. It’s dark bold colors like Red, Blue, Black, Yellow, Green etc… makes it more attractive and look younger.
A: It is a extra large or a you can call it a jumbo Towel generally used on the chairs near by the swimming pools. People lay down on these relaxing chairs to spend their leisurely hours with an interesting novel or a magazine in hands, a refreshing drink beside, sunglasses to give a cloudy effect and mental peace accompanied. It is also usually spread on soft sand of sea beaches to lie down & take sun baths and also it is majorly used as car seat covers.
A: Any Towel which you feel you can Gift someone, is a Gift Towel. These are one of the best value for money products. You can even put your name, company logo, occasion details, event info and much more (either in weaving, printing or embroidery) on these Towels and can Gift anybody for an long lasting impression.
A: Since, comparatively males possess a big body built than females, all the large towels i.e. 30-60 towels are called as the Gents Towels.
CATEGORY SIZE SIZE IN INCHES
Jumbo Towel, Car Towel, Pool Towel. Extra Large. 40x70, 36x72, 32x64.
Gents Towel Large 30x60
Ladies Towel Medium 27x54, 24x48
Kids Towel Small 24x48, 22x44, 20x40, 20x32
Baby Towel, Saloon Towel Extra Small 19x38, 18x36, 18x27
Hand Towel 16x24, 15x25, 14x21
Face Towel 12x18, 14x14, 12x12, 10x10 & smaller

A: A Towel comprising all its 3 threads (Ground + Pile + Weft) of one single color is called as a Solid Towel. You may have a Jacquard cut work design on it, a plane crap design or you can have it simply plane with no designs.
A Towel is always soft and may never be hard like a solid rock. The name “Solid” is just because of its structural appearance.
A: A Candy Towel comprises of fresh candy colors or fruity colors giving you a refreshing feel and as far as candies or chocolates are concern you can buy them in bulk for everybody with the money you save during every purchase on Texoking.
A: A single Towel or a set of two or more towels packed in some attractive packaging is called as Gift Sets.
Being the market leader in this segment, Texoking has a wide range of Gift Sets in their unique packing styles like the Cane Baskets, Bamboo Baskets, PVC Tohfa Triangles, PVC Boxes, Corrugated Boxes with Window, Paper Bags and much more…..
You can also get your gift sets in your own new customized packing style.
A: Besides Towels and Gift Sets Texoking brings a wide range of different unique products like Cotton Carpets, Fancy Jacquard Carpets, Chaddars, Winter Sheets, Bathrobes, Bath Mats, Towel Made Ups, Hand Crafted Wall Hangings, head Wraps, Microwave Oven Gloves, Roti Kapda (Bread Mats)… the list is endless.
A: This is a synthetic yarn which does not absorb water at all. Its vibrant eye catchy color is the key factor for its huge success and sales.
A: As the name implies, “Combed Yarn” is yarn that has undergone the combing process in which all the excess fibers are removed making all the remaining fibers straight and parallel.
This process creates a smoother, stronger, and more compact yarn that is excellent for weaving. Combed yarn is more costly than carded yarn because the combing process is extremely time-intensive. That is the reason why Combed Yarn Towels are more expensive than the regular yarn Towels.
A: Open end yarn is a cotton yarn created without using a spindle. It was invented and developed in CzechoslovakiA:
As compared to ring frame yarns the open end yarns are much weaker, cheaper and have a rough finish. That is the reason why open end yarn Towels are cheaper than the ring frame yarn Towels.
A: The goods produced or manufactured that remains unsold with the seller are called as Stock Lots. Whereas the quantum of products that exceeds the ordered quantity is called as Surplus Goods. Since, these products are stock lots and surplus, the concerned sellers are desperate to sell the whole quantity as early as possible in lesser prices than the routine products creating great opportunities to the big buyers to book higher profits. The goods in this segment are not defected or damaged. They are genuine products.
A: Well, this aspect depends completely upon the sellers. If the seller is ready to sell the whole lot in parts then you may get a chance to grab a part of his Lot but if the seller wants to sell his whole Lot in one stroke then the buyer has to take it as it is.
A: That means, currently the item is no longer available with the seller for sale or its production has been discontinued. You can add the product in your Wish List.
A: A: It is easy to update your Texoking account and view your orders any time through 'My Account'.
'My Account' allows you complete control over your transactions on Texoking
• Manage/edit your personal data like address & phone numbers.
• Change your password
• Track the status of your orders

SENT ENQUIRIES

A: Here you can see how many enquiries you have sent to Texoking.
A: By clicking to “Sent Enquiries” in “My Account” you get to know about the total enquiries you have sent to Texoking which are not yet attended or of which you didn’t received any quotation or reply..
A: No, you can’t cancel any of your sent enquiries directly in “My Account”. Since it’s just an enquiry it will be reverted with a quotation to you by Texoking. If you find the rates in the quotation proper then accept it or else you can reject the quotation (“Reject Quotation”) reject quotation also means that you have cancelled your Enquiry.
A: During the whole transaction, straight from enquiry to order completion you will be informed of every step of process your enquiry and orders going through via email and SMS.

RECEIVED QUOTATIONS

A: Here you can find The Quotations sent to you by Texoking for your enquiries.
A: Yes you can. If the rates or the Sellers terms are below your expectations & doesn’t convince you completely or if you are not comfortable with the rates you can reject the quotation by clicking to “Reject quotation”.
A: No you can’t. Once you reject the quotation either intentionally or by mistake, its rejected (cancelled) and will be shifted to "Rejected Quotations". If you want it again, please go to "Rejected Quotations", check the expiry date of the concerned quotation & if it's not yet expired, you can accept the quotation. Or else, simply send a new enquiry to which you will get a fresh quotation again. Just accept the quotation & get into a deal.
A: Every quotation sent to you is valid up to a particular period of days (the period may differ from seller to seller). Suppose the quotation is sent to you on 1st January and if it is valid for 15 days, then 16th January will be the Expiry Date of that particular quotation. So please accept the quotations before they get expired and invalid.

REJECTED QUOTATIONS

A: These are the quotations which you find unreasonable and unsatisfactory and thus you reject.
A: As soon as you reject a quotation it does not get deleted. It shifts to "Rejected Quotations" category of your Texoking account.

EXPIRED QUOTATIONS

A: These are the quotations that you fail to accept within their.

RESENT ENQUIRIES

A: When you receive a quotation for one of your enquiry and you want make some alteration in your requirement then instead of accepting the quotation, make the required changes and just resend the enquiry.

CONFIRMED ORDERS

A: Once a quotation is accepted by you, it turns in to a order and when seller accepts the same order it then becomes a "Confirmed Order".
A: The seller accepts the order when you make the payment of the order in advance.
A: Unfortunately, products listed as 'Out of Stock' are not available for sale. You need to add that particular product to your wish list and you will be then informed about the arrival or availability of your wished product. Please use the 'Add To Wish list' feature to be informed of the product's availability with Sellers on Texoking

CANCELLED ORDERS

A: These are the orders that you cancel due to any reason.
A: You can cancel your order until it gets the status "Order In Process" by 'Cancel Order' button. But if the order gets in to the process (Order In Process) you cannot cancel your order. So, you have to be very quick and firm if you really want to cancel your order.
A: There is no such provision of cancellation for the "Orders In Process". But, if you still want to cancel your order then you need to send us a request email. we then will communicate with the concerned seller. If he agrees its well and good but he may ask and deduct some preparatory charges from you, that you have to bear.
A: No you can cancel orders of only "Club Cart" and "Standard Cart". As far as "Bulk Orders" and "Customized Orders" are concerned you cannot cancel them.
A: Customized Orders and the Bulk Orders are specially designed and developed as per your specifications and requirements. It needs a huge effort to change any routine product as per your choice and hence it takes lots of money as well as lots of time to do the changes. So a seller cannot afford the customized orders to be cancelled.> You have to first pay all the preparatory expenses and other charges then we may help you cancel your customized orders.
A: At Texoking we always try to keep each and every process very easy and user friendly. To cancel any of your unprocessed order or any particular item of your order please follow these simple 5 steps.
1) Login to your account
2) Go to My Account
3) Click to the Confirmed Orders
4) Select the particular Order/Cart or any Parcel/Item that you want to cancel.
5) Check the Parcel status
6) Click to the Cancel Link / Button.

ORDER IN PROCESS

A: When the seller starts preparation for your order then you get a "Order In Process" status.
A: There is no any such standard time period to get an order processed. It differs from seller to seller. Sometimes it may take a day or a week or may be more days to get any order in to process.
A: Until and unless each and every parcel is dispatched of the order the status will be shown as "Order In Process". You need not worry about that at all.

DISPATCHED

A: When the parcel of your order is packed and transported to your delivery location the parcel status shows "Dispatched".
A: As soon as the parcel is transported / dispatched to your delivery location, the seller sends all the dispatch documents (Bill, L/R., etc...) to you via reputed courier company. When you show the dispatch documents to the transport company at your location, they will immediately deliver the parcels to you.
A: All deliveries are scheduled through reputed transporters preferred by you. You will be informed when the seller dispatches your consignment and will also be provided a dispatch document details.
A: Products sold by every seller at Texoking are been packed in a weather proof, water proof and damage proof packaging. All sellers follow standard packing procedure. Sellers are rated on packaging quality that affects overall seller rating.
A: It is not defined. Sellers may or may not insure their parcels. It is totally on their willingness of the safety & security of their parcels.
A: All items sold by sellers on Texoking are delivered through reputed transporters preferred by you. You will be provided the dispatch document details. With the help of the details you can ask the transporter preferred by you about the delivery status of your parcels or if the transporter has its website then you can check the delivery schedule right there.
A: You have probably noticed varying delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the transporter’s source availability.
A: Returns are easy. Contact us to initiate a return. You will receive a call explaining the process. For detailed info of the return process please refer our “Return Policy”.
A: As of now, Texoking do not deliver items internationally. The best thing is you will be able to make your purchases on our site from anywhere in the world, but please ensure the delivery address is in IndiA:

TRANSPORTATION

A: We do not decide the transport company to deliver your parcels. In fact, we deliver your parcels only by the transport company preferred and mentioned by you in your order.
A: In that case we would first search another better available transport company that has prompt service to your location and then we would communicate with you, get a confirmation & then will send your parcels.
A: Sellers at Texoking do not incur any transportation or delivery charges. However, the delivery or the transportation charges varies with each transport company. The total inward transportation charges has to be solely beard by you (Buyer).
A: No. There are zero hidden charges on the products sold by the Texoking sellers. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location. Packaging charges are not hidden charges and are charged (if at all) extra depending on the buyer’s product customization.
A: Sellers do not provide any of such estimated time period for delivery. But, generally the sellers ship your parcels within 10 to 20 business days. Business days exclude public holidays and Sundays.
However the delivery or dispatch time period is generally dependent on the following factors
• The Seller offering the product
• Product's availability with the Seller
• The destination to which you want the parcels transported to and geographical location of the Seller

COMPLETED ORDERS

A: The order went through all the process and when each and every product of the order is finally delivered to you, then the order is considered as "Completed Orders". As soon as you receive the parcels from Transport Company you are requested to click the "Order Complete" button in your Texoking account. This action of yours will turn the order status in to "Order Complete"
A: If by mistake you forget to update the order status, no worry... when asked to the transport company, they will inform us and give the delivery details and we will update your order status. You are been requested to please update the status for our and seller's acknowledgement. That will help us run the whole process smoothly.

GOODS RETURN

A: If you found any defect in the goods you return such goods back to the concerned seller. That is called as "Goods Return" process.
A: At TexoKing.com, we believe that customer satisfaction is the only key to success. Therefore we stand behind all products bought at our site.
If you receive a product which is not as per the specifications ordered by you like…
• Wrong Size
• Wrong Color
• Wrong Quantity
• Weaving Defect
• Manufacturing Defect
• Print Mistake
• Damaged or
• Significantly different from the description given by the Seller
Only and only then you can return such goods to the concern seller, following the "Standard Goods Return Process" of Texoking & the Texoking Return Policy.

A: “For some products, the sale is a final sale, and the Seller does not accept any return. Some healthcare products, customized products, Stock lots & Surplus products, make to order products etc. products cannot be returned or the sellers do not take these products back.”
We will also not be able to accept the return if product
• Exhibits physical damage to the box or to the product
• Is returned without original packaging, tags, labels and accessories
• If any identification number, name or code is tampered.
If you have received a damaged product or empty parcel or any item is missing, please contact us within 3 days of receiving the parcel.
A: a) Firstly you should inform Texoking through a request that you want to return the goods of invoice no. ………, Seller Name ……….within 3 days from the receipt of goods (after 3 days of delivery).
b) If the goods are damaged or having any problem like ( Wrong Size, Wrong Colors, Wrong Quantity, Oil Greece Stains, Print Mistake, Weaving Defect, Manufacturing Defect etc… ) then please attach a photo image of the same with the request.
c) In the return request you should provide real, genuine & viable reason for the Goods Return (G R).
d) Texoking then will contact you and conversate (either by Tele Calling or by Email) with you about the case and understand the facts.
e) If its required, your Return request is shared with the concerned seller.
f) After approval, we will ask you to dispatch the product and you can return the concerned goods fulfilling all the formalities through a preferred or available transport. The Transportation charges will be reimbursed by the seller.
g) After the product is received, it is verified against your claim. Refund is initiated after that.
It takes between at least 2 to 4 weeks from the time a request is raised to the time the product is delivered back to us. Exact time would depend on the nature of the product and your location and the transport service provider as well.
Please be assured that we work very hard to ensure that your interests are protected.
A: Items should be returned within 30 days of receiving the product..
A: Make sure that the goods has not been used/worn or altered/tampered with, as well as it is accompanied by its original price tags, brand tags and packing slip. On the carton, do mention all the required Shipping (Transportation) Details.
A: If you are using a transport service to send your product back, you need to bear the transportation cost. However, Texoking or the concern seller will reimburse you the transportation charges.
A: After your parcel is dispatched from your place, you have to be in contact with Texoking as well as the transport co. to know the current status of your return parcel. If the transport company has their website then you can also track your parcel on their website.
A: We initiate the refund within 3 to 4 working days of receiving the product and checked at our center or the concerned seller’s premises. For refunds it takes up to 2 weeks for the amount to get credited in your account after we have initiated the refund.
However, the refund may get delayed or declined if the product received by us is not as per your claim or you have not written Texoking Invoice/Bill number on the package. You need to provide all your bank account details like Account name, account number, Bank name, Bank branch & location, IFS Code etc… that you used during the payment to Texoking so that we could refund your payment through any possible way like NEFT, RTGS, CASH, CHEQUE, DD, etc.

PAYMENT AND OTHERS

A: Either any item that is out of stock or any product you see on the site & you wish to buy it later, you can add that item or product to your wish list. If the selected / added product is out of stock then Texoking will inform you about the arrival of that product so that you can buy it whenever you want.
A: The outstanding payments receivable from you for the credit purchases made by you on Texoking is Due Payments.
A: When you deposit any of your payment in Texoking’s bank account, then as per the banking process it takes a couple of days to get the payment credited to our account. All such payments that are waiting for our confirmation are called as Unconfirmed Payments.
A: As of now Texoking offers you only a few payment methods. You can do an RTGS or a NEFT , you can deposit a CHEQUE or DD , or you can simply deposit CASH in the provided Company Account Details. These are the simplest, safest and easiest way to make a payment. You may also use Internet Banking.
A: A Demand Draft (DD) is a negotiable instrument. Or an pay order issued by the bank on behalf of the payer / buyer to the Payee / Texoking. A bank issues a demand draft to a client (drawer/buyer), directing another bank (drawee) or one of its own branches to pay a certain sum to the specified party (payee/Texoking). Demand drafts are difficult to countermand. Demand drafts can only be made payable to a specified party, also known as pay to order. Demand drafts are orders of payment by a bank to another bank. Since the amount in Rupees mentioned in the DD is already collected by the bank from the drawer/ buyer a Demand Draft never gets bounced. This is one of the safest modes of payments.
A: A Cheque is a document or a Negotiable Instrument that orders a bank to pay a specific amount of money from a person's or firm’s account to the person in whose name the cheque has been issued. The person writing the cheque, the drawer, has a transaction banking account where their money is held. The drawer writes the various details including the monetary amount, date, and a payee (Texoking) on the cheque, and signs it, ordering their bank, known as the drawee, to pay that person or company (Texoking) the amount of money stated. Cheques were developed as a way to make payments without the need to carry large amounts of money. While paper money evolved from promissory notes, another form of negotiable instrument, similar to Cheques in that they were originally a written order to pay the given amount to whomever had it in their possession (the "bearer"). One should always issue an “A/c Payee” cheque to the payee.
SAMPLE IMAGE OF A CHEQUE:
SAMPLE IMAGE OF PAY IN SLIP OF CHEQUE:
A: Yes, you can surely deposit cash or make a cash payment to Texoking. To make a cash payment to Texoking you can prefer the nearest branch of Axis Bank.
SAMPLE IMAGE OF CASH PAY IN SLIP:
A: The full form of NEFT is "National Electronic Funds Transfer (NEFT). The NEFT is a nationwide payment system facilitating one-to-one funds transfer. Under this system, individuals, firms and corporate companies can electronically transfer funds from any bank branch to any individual, firm or corporate having an account with any other bank branch in the country participating in the system.
There are no limitations for the amount to make a NEFT. You can make a NEFT of any amount.
A: Real time gross settlement systems (RTGS) are specialist funds transfer systems where transfer of money or securities takes place from one bank to another on a "real time" and on "gross" basis. Settlement in "real time" means payment transaction is not subjected to any waiting period. The transactions are settled as soon as they are processed. "Gross settlement" means the transaction is settled on one to one basis without bundling or netting with any other transaction. Once processed, payments are final and irrevocable.
RTGS systems are typically used for high-value transactions that require immediate clearing. In some Countries the RTGS systems may be the only way to get same day cleared funds and so may be used when payments need to be settled urgently.
The minimum limit for RTGS is Rs.200000/- (two lakhs only), there is no upper limit for RTG
A: There are NO hidden charges when you make a purchase on Texoking. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location.

Product Review Creation Guidelines

A: Product reviews on Texoking.com are a great way to help other customers decide what to buy, and what to avoid. Here are some tips to writing great product reviews:
Have you used this product?
It's always better to review a product you have personally experienced.
Educate your readers
Provide a relevant, unbiased overview of the product. Readers are interested in the pros and the cons of the product. Make sure your review stands the test of time, and what you write today is relevant even after years.
Be yourself, be informative
Let your personality shine through, but it's equally important to provide facts to back up your opinion.
A: Buyer’s reviews should be relevant to the product in question. The product review section on Texoking.com is for you to share your opinion on the product, and for other customers to research better. Texoking.com reserves the right to remove reviews that include any of the following:
• Irrelevant review (Review consisting of a combination of random characters, random words, repeated content, reviews on another product.)
• Service feedback, including availability, order or payment related queries (Please use the Contact us form for the same)
• HTML embedded in text
• References to other retailers
• Pricing related comments
• Personal information (Phone numbers, postal address, email address and others)
• Profane comments
• Inflammatory comments
• Copyrighted comments
• Plagiarized content. (Any content found elsewhere on the internet, even if you're the original author.)
• Promotional content
• Reviews by or on behalf of a person or company with a financial interest in the product or a competitor's product (reviews by authors, artists, publishers, manufacturers without disclosure)
• Reviews written for any form of compensation
• Reviews given using fake ids, irrelevant user email ids
• Asking for helpful votes
• Review in any language other than English (unless there is a clear connection to the product, like a regional book or a regional music album)
• Feedback about errors in the product description.

DIFFERENT CARTS

A: We proudly announce that we are the first e-commerce site to introduce “Club Cart”. Basically Texoking.com is purely a wholesale e-commerce site where you can buy only in wholesale i.e. at least one item = one parcel. But this cart has been designed for the beginner buyers who want to buy multiple products in one single parcel. In this cart you can add multiple products of a single seller in one parcel.
This cart helps the small buyers to avoid block their funds in more product parcels.
With help of this cart one can enjoy selling more products in limited capital.
A: No, that is not possible. The functional module of Club Cart do not allow us to club products of multiple sellers in one single parcel.
A: Standard Cart is a regular cart through which you can buy all the products on Texoking in the seller’s standard format i.e. 1 product = 1 parcel or more.
A: Texoking.com is specially designed for the bulk buyers. Here you can send an enquiry for your Bulk requirements.
Here you get the freedom to ask for some extra or special discounts from the sellers for your bulk orders.
A: Texoking.com is the first company to provide this unique online facility of product customization to its buyers.
Here you can ask for any kind of customization in your required listed products. You can get a product changed as per your need. This facility is what usually a buyer needs the most.

SENT ENQUIRIES

A: Here you can see how many enquiries you have sent to Texoking.
A: By clicking to “Sent Enquiries” in “My Account” you get to know about the total enquiries you have sent to Texoking which are not yet attended or of which you didn’t received any quotation or reply..
A: No, you can’t cancel any of your sent enquiries directly in “My Account”. Since it’s just an enquiry it will be reverted with a quotation to you by Texoking. If you find the rates in the quotation proper then accept it or else you can reject the quotation (“Reject Quotation”) reject quotation also means that you have cancelled your Enquiry.
A: During the whole transaction, straight from enquiry to order completion you will be informed of every step of process your enquiry and orders going through via email and SMS.

RECEIVED QUOTATIONS

A: Here you can find The Quotations sent to you by Texoking for your enquiries.
A: Yes you can. If the rates or the Sellers terms are below your expectations & doesn’t convince you completely or if you are not comfortable with the rates you can reject the quotation by clicking to “Reject quotation”.
A: No you can’t. Once you reject the quotation either intentionally or by mistake, its rejected (cancelled) and will be shifted to "Rejected Quotations". If you want it again, please go to "Rejected Quotations", check the expiry date of the concerned quotation & if it's not yet expired, you can accept the quotation. Or else, simply send a new enquiry to which you will get a fresh quotation again. Just accept the quotation & get into a deal.
A: Every quotation sent to you is valid up to a particular period of days (the period may differ from seller to seller). Suppose the quotation is sent to you on 1st January and if it is valid for 15 days, then 16th January will be the Expiry Date of that particular quotation. So please accept the quotations before they get expired and invalid.

REJECTED QUOTATIONS

A: These are the quotations which you find unreasonable and unsatisfactory and thus you reject.
A: As soon as you reject a quotation it does not get deleted. It shifts to "Rejected Quotations" category of your Texoking account.

EXPIRED QUOTATIONS

A: These are the quotations that you fail to accept within their.

RESENT ENQUIRIES

A: When you receive a quotation for one of your enquiry and you want make some alteration in your requirement then instead of accepting the quotation, make the required changes and just resend the enquiry.

CONFIRMED ORDERS

A: Once a quotation is accepted by you, it turns in to a order and when seller accepts the same order it then becomes a "Confirmed Order".
A: The seller accepts the order when you make the payment of the order in advance.
A: Unfortunately, products listed as 'Out of Stock' are not available for sale. You need to add that particular product to your wish list and you will be then informed about the arrival or availability of your wished product. Please use the 'Add To Wish list' feature to be informed of the product's availability with Sellers on Texoking

CANCELLED ORDERS

A: These are the orders that you cancel due to any reason.
A: You can cancel your order until it gets the status "Order In Process" by 'Cancel Order' button. But if the order gets in to the process (Order In Process) you cannot cancel your order. So, you have to be very quick and firm if you really want to cancel your order.
A: There is no such provision of cancellation for the "Orders In Process". But, if you still want to cancel your order then you need to send us a request email. we then will communicate with the concerned seller. If he agrees its well and good but he may ask and deduct some preparatory charges from you, that you have to bear.
A: No you can cancel orders of only "Club Cart" and "Standard Cart". As far as "Bulk Orders" and "Customized Orders" are concerned you cannot cancel them.
A: Customized Orders and the Bulk Orders are specially designed and developed as per your specifications and requirements. It needs a huge effort to change any routine product as per your choice and hence it takes lots of money as well as lots of time to do the changes. So a seller cannot afford the customized orders to be cancelled.> You have to first pay all the preparatory expenses and other charges then we may help you cancel your customized orders.
A: At Texoking we always try to keep each and every process very easy and user friendly. To cancel any of your unprocessed order or any particular item of your order please follow these simple 5 steps.
1) Login to your account
2) Go to My Account
3) Click to the Confirmed Orders
4) Select the particular Order/Cart or any Parcel/Item that you want to cancel.
5) Check the Parcel status
6) Click to the Cancel Link / Button.

ORDER IN PROCESS

A: When the seller starts preparation for your order then you get a "Order In Process" status.
A: There is no any such standard time period to get an order processed. It differs from seller to seller. Sometimes it may take a day or a week or may be more days to get any order in to process.
A: Until and unless each and every parcel is dispatched of the order the status will be shown as "Order In Process". You need not worry about that at all.

DISPATCHED

A: When the parcel of your order is packed and transported to your delivery location the parcel status shows "Dispatched".
A: As soon as the parcel is transported / dispatched to your delivery location, the seller sends all the dispatch documents (Bill, L/R., etc...) to you via reputed courier company. When you show the dispatch documents to the transport company at your location, they will immediately deliver the parcels to you.
A: All deliveries are scheduled through reputed transporters preferred by you. You will be informed when the seller dispatches your consignment and will also be provided a dispatch document details.
A: Products sold by every seller at Texoking are been packed in a weather proof, water proof and damage proof packaging. All sellers follow standard packing procedure. Sellers are rated on packaging quality that affects overall seller rating.
A: It is not defined. Sellers may or may not insure their parcels. It is totally on their willingness of the safety & security of their parcels.
A: All items sold by sellers on Texoking are delivered through reputed transporters preferred by you. You will be provided the dispatch document details. With the help of the details you can ask the transporter preferred by you about the delivery status of your parcels or if the transporter has its website then you can check the delivery schedule right there.
A: You have probably noticed varying delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the transporter’s source availability.
A: Returns are easy. Contact us to initiate a return. You will receive a call explaining the process. For detailed info of the return process please refer our “Return Policy”.
A: As of now, Texoking do not deliver items internationally. The best thing is you will be able to make your purchases on our site from anywhere in the world, but please ensure the delivery address is in IndiA:

TRANSPORTATION

A: We do not decide the transport company to deliver your parcels. In fact, we deliver your parcels only by the transport company preferred and mentioned by you in your order.
A: In that case we would first search another better available transport company that has prompt service to your location and then we would communicate with you, get a confirmation & then will send your parcels.
A: Sellers at Texoking do not incur any transportation or delivery charges. However, the delivery or the transportation charges varies with each transport company. The total inward transportation charges has to be solely beard by you (Buyer).
A: No. There are zero hidden charges on the products sold by the Texoking sellers. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location. Packaging charges are not hidden charges and are charged (if at all) extra depending on the buyer’s product customization.
A: Sellers do not provide any of such estimated time period for delivery. But, generally the sellers ship your parcels within 10 to 20 business days. Business days exclude public holidays and Sundays.
However the delivery or dispatch time period is generally dependent on the following factors
• The Seller offering the product
• Product's availability with the Seller
• The destination to which you want the parcels transported to and geographical location of the Seller

COMPLETED ORDERS

A: The order went through all the process and when each and every product of the order is finally delivered to you, then the order is considered as "Completed Orders". As soon as you receive the parcels from Transport Company you are requested to click the "Order Complete" button in your Texoking account. This action of yours will turn the order status in to "Order Complete"
A: If by mistake you forget to update the order status, no worry... when asked to the transport company, they will inform us and give the delivery details and we will update your order status. You are been requested to please update the status for our and seller's acknowledgement. That will help us run the whole process smoothly.

GOODS RETURN

A: If you found any defect in the goods you return such goods back to the concerned seller. That is called as "Goods Return" process.
A: At TexoKing.com, we believe that customer satisfaction is the only key to success. Therefore we stand behind all products bought at our site.
If you receive a product which is not as per the specifications ordered by you like…
• Wrong Size
• Wrong Color
• Wrong Quantity
• Weaving Defect
• Manufacturing Defect
• Print Mistake
• Damaged or
• Significantly different from the description given by the Seller
Only and only then you can return such goods to the concern seller, following the "Standard Goods Return Process" of Texoking & the Texoking Return Policy.

A: “For some products, the sale is a final sale, and the Seller does not accept any return. Some healthcare products, customized products, Stock lots & Surplus products, make to order products etc. products cannot be returned or the sellers do not take these products back.”
We will also not be able to accept the return if product
• Exhibits physical damage to the box or to the product
• Is returned without original packaging, tags, labels and accessories
• If any identification number, name or code is tampered.
If you have received a damaged product or empty parcel or any item is missing, please contact us within 3 days of receiving the parcel.
A: a) Firstly you should inform Texoking through a request that you want to return the goods of invoice no. ………, Seller Name ……….within 3 days from the receipt of goods (after 3 days of delivery).
b) If the goods are damaged or having any problem like ( Wrong Size, Wrong Colors, Wrong Quantity, Oil Greece Stains, Print Mistake, Weaving Defect, Manufacturing Defect etc… ) then please attach a photo image of the same with the request.
c) In the return request you should provide real, genuine & viable reason for the Goods Return (G R).
d) Texoking then will contact you and conversate (either by Tele Calling or by Email) with you about the case and understand the facts.
e) If its required, your Return request is shared with the concerned seller.
f) After approval, we will ask you to dispatch the product and you can return the concerned goods fulfilling all the formalities through a preferred or available transport. The Transportation charges will be reimbursed by the seller.
g) After the product is received, it is verified against your claim. Refund is initiated after that.
It takes between at least 2 to 4 weeks from the time a request is raised to the time the product is delivered back to us. Exact time would depend on the nature of the product and your location and the transport service provider as well.
Please be assured that we work very hard to ensure that your interests are protected.
A: Items should be returned within 30 days of receiving the product..
A: Make sure that the goods has not been used/worn or altered/tampered with, as well as it is accompanied by its original price tags, brand tags and packing slip. On the carton, do mention all the required Shipping (Transportation) Details.
A: If you are using a transport service to send your product back, you need to bear the transportation cost. However, Texoking or the concern seller will reimburse you the transportation charges.
A: After your parcel is dispatched from your place, you have to be in contact with Texoking as well as the transport co. to know the current status of your return parcel. If the transport company has their website then you can also track your parcel on their website.
A: We initiate the refund within 3 to 4 working days of receiving the product and checked at our center or the concerned seller’s premises. For refunds it takes up to 2 weeks for the amount to get credited in your account after we have initiated the refund.
However, the refund may get delayed or declined if the product received by us is not as per your claim or you have not written Texoking Invoice/Bill number on the package. You need to provide all your bank account details like Account name, account number, Bank name, Bank branch & location, IFS Code etc… that you used during the payment to Texoking so that we could refund your payment through any possible way like NEFT, RTGS, CASH, CHEQUE, DD, etc.

PAYMENT AND OTHERS

A: Either any item that is out of stock or any product you see on the site & you wish to buy it later, you can add that item or product to your wish list. If the selected / added product is out of stock then Texoking will inform you about the arrival of that product so that you can buy it whenever you want.
A: The outstanding payments receivable from you for the credit purchases made by you on Texoking is Due Payments.
A: When you deposit any of your payment in Texoking’s bank account, then as per the banking process it takes a couple of days to get the payment credited to our account. All such payments that are waiting for our confirmation are called as Unconfirmed Payments.
A: As of now Texoking offers you only a few payment methods. You can do an RTGS or a NEFT , you can deposit a CHEQUE or DD , or you can simply deposit CASH in the provided Company Account Details. These are the simplest, safest and easiest way to make a payment. You may also use Internet Banking.
A: A Demand Draft (DD) is a negotiable instrument. Or an pay order issued by the bank on behalf of the payer / buyer to the Payee / Texoking. A bank issues a demand draft to a client (drawer/buyer), directing another bank (drawee) or one of its own branches to pay a certain sum to the specified party (payee/Texoking). Demand drafts are difficult to countermand. Demand drafts can only be made payable to a specified party, also known as pay to order. Demand drafts are orders of payment by a bank to another bank. Since the amount in Rupees mentioned in the DD is already collected by the bank from the drawer/ buyer a Demand Draft never gets bounced. This is one of the safest modes of payments.
A: A Cheque is a document or a Negotiable Instrument that orders a bank to pay a specific amount of money from a person's or firm’s account to the person in whose name the cheque has been issued. The person writing the cheque, the drawer, has a transaction banking account where their money is held. The drawer writes the various details including the monetary amount, date, and a payee (Texoking) on the cheque, and signs it, ordering their bank, known as the drawee, to pay that person or company (Texoking) the amount of money stated. Cheques were developed as a way to make payments without the need to carry large amounts of money. While paper money evolved from promissory notes, another form of negotiable instrument, similar to Cheques in that they were originally a written order to pay the given amount to whomever had it in their possession (the "bearer"). One should always issue an “A/c Payee” cheque to the payee.
SAMPLE IMAGE OF A CHEQUE:
SAMPLE IMAGE OF PAY IN SLIP OF CHEQUE:
A: Yes, you can surely deposit cash or make a cash payment to Texoking. To make a cash payment to Texoking you can prefer the nearest branch of Axis Bank.
SAMPLE IMAGE OF CASH PAY IN SLIP:
A: The full form of NEFT is "National Electronic Funds Transfer (NEFT). The NEFT is a nationwide payment system facilitating one-to-one funds transfer. Under this system, individuals, firms and corporate companies can electronically transfer funds from any bank branch to any individual, firm or corporate having an account with any other bank branch in the country participating in the system.
There are no limitations for the amount to make a NEFT. You can make a NEFT of any amount.
A: Real time gross settlement systems (RTGS) are specialist funds transfer systems where transfer of money or securities takes place from one bank to another on a "real time" and on "gross" basis. Settlement in "real time" means payment transaction is not subjected to any waiting period. The transactions are settled as soon as they are processed. "Gross settlement" means the transaction is settled on one to one basis without bundling or netting with any other transaction. Once processed, payments are final and irrevocable.
RTGS systems are typically used for high-value transactions that require immediate clearing. In some Countries the RTGS systems may be the only way to get same day cleared funds and so may be used when payments need to be settled urgently.
The minimum limit for RTGS is Rs.200000/- (two lakhs only), there is no upper limit for RTG
A: There are NO hidden charges when you make a purchase on Texoking. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location.

Product Review Creation Guidelines

A: Product reviews on Texoking.com are a great way to help other customers decide what to buy, and what to avoid. Here are some tips to writing great product reviews:
Have you used this product?
It's always better to review a product you have personally experienced.
Educate your readers
Provide a relevant, unbiased overview of the product. Readers are interested in the pros and the cons of the product. Make sure your review stands the test of time, and what you write today is relevant even after years.
Be yourself, be informative
Let your personality shine through, but it's equally important to provide facts to back up your opinion.
A: Buyer’s reviews should be relevant to the product in question. The product review section on Texoking.com is for you to share your opinion on the product, and for other customers to research better. Texoking.com reserves the right to remove reviews that include any of the following:
• Irrelevant review (Review consisting of a combination of random characters, random words, repeated content, reviews on another product.)
• Service feedback, including availability, order or payment related queries (Please use the Contact us form for the same)
• HTML embedded in text
• References to other retailers
• Pricing related comments
• Personal information (Phone numbers, postal address, email address and others)
• Profane comments
• Inflammatory comments
• Copyrighted comments
• Plagiarized content. (Any content found elsewhere on the internet, even if you're the original author.)
• Promotional content
• Reviews by or on behalf of a person or company with a financial interest in the product or a competitor's product (reviews by authors, artists, publishers, manufacturers without disclosure)
• Reviews written for any form of compensation
• Reviews given using fake ids, irrelevant user email ids
• Asking for helpful votes
• Review in any language other than English (unless there is a clear connection to the product, like a regional book or a regional music album)
• Feedback about errors in the product description.

DIFFERENT CARTS

A: We proudly announce that we are the first e-commerce site to introduce “Club Cart”. Basically Texoking.com is purely a wholesale e-commerce site where you can buy only in wholesale i.e. at least one item = one parcel. But this cart has been designed for the beginner buyers who want to buy multiple products in one single parcel. In this cart you can add multiple products of a single seller in one parcel.
This cart helps the small buyers to avoid block their funds in more product parcels.
With help of this cart one can enjoy selling more products in limited capital.
A: No, that is not possible. The functional module of Club Cart do not allow us to club products of multiple sellers in one single parcel.
A: Standard Cart is a regular cart through which you can buy all the products on Texoking in the seller’s standard format i.e. 1 product = 1 parcel or more.
A: Texoking.com is specially designed for the bulk buyers. Here you can send an enquiry for your Bulk requirements.
Here you get the freedom to ask for some extra or special discounts from the sellers for your bulk orders.
A: Texoking.com is the first company to provide this unique online facility of product customization to its buyers.
Here you can ask for any kind of customization in your required listed products. You can get a product changed as per your need. This facility is what usually a buyer needs the most.

SENT ENQUIRIES

A: Here you can see how many enquiries you have sent to Texoking.
A: By clicking to “Sent Enquiries” in “My Account” you get to know about the total enquiries you have sent to Texoking which are not yet attended or of which you didn’t received any quotation or reply..
A: No, you can’t cancel any of your sent enquiries directly in “My Account”. Since it’s just an enquiry it will be reverted with a quotation to you by Texoking. If you find the rates in the quotation proper then accept it or else you can reject the quotation (“Reject Quotation”) reject quotation also means that you have cancelled your Enquiry.
A: During the whole transaction, straight from enquiry to order completion you will be informed of every step of process your enquiry and orders going through via email and SMS.

RECEIVED QUOTATIONS

A: Here you can find The Quotations sent to you by Texoking for your enquiries.
A: Yes you can. If the rates or the Sellers terms are below your expectations & doesn’t convince you completely or if you are not comfortable with the rates you can reject the quotation by clicking to “Reject quotation”.
A: No you can’t. Once you reject the quotation either intentionally or by mistake, its rejected (cancelled) and will be shifted to "Rejected Quotations". If you want it again, please go to "Rejected Quotations", check the expiry date of the concerned quotation & if it's not yet expired, you can accept the quotation. Or else, simply send a new enquiry to which you will get a fresh quotation again. Just accept the quotation & get into a deal.
A: Every quotation sent to you is valid up to a particular period of days (the period may differ from seller to seller). Suppose the quotation is sent to you on 1st January and if it is valid for 15 days, then 16th January will be the Expiry Date of that particular quotation. So please accept the quotations before they get expired and invalid.

REJECTED QUOTATIONS

A: These are the quotations which you find unreasonable and unsatisfactory and thus you reject.
A: As soon as you reject a quotation it does not get deleted. It shifts to "Rejected Quotations" category of your Texoking account.

EXPIRED QUOTATIONS

A: These are the quotations that you fail to accept within their.

RESENT ENQUIRIES

A: When you receive a quotation for one of your enquiry and you want make some alteration in your requirement then instead of accepting the quotation, make the required changes and just resend the enquiry.

CONFIRMED ORDERS

A: Once a quotation is accepted by you, it turns in to a order and when seller accepts the same order it then becomes a "Confirmed Order".
A: The seller accepts the order when you make the payment of the order in advance.
A: Unfortunately, products listed as 'Out of Stock' are not available for sale. You need to add that particular product to your wish list and you will be then informed about the arrival or availability of your wished product. Please use the 'Add To Wish list' feature to be informed of the product's availability with Sellers on Texoking

CANCELLED ORDERS

A: These are the orders that you cancel due to any reason.
A: You can cancel your order until it gets the status "Order In Process" by 'Cancel Order' button. But if the order gets in to the process (Order In Process) you cannot cancel your order. So, you have to be very quick and firm if you really want to cancel your order.
A: There is no such provision of cancellation for the "Orders In Process". But, if you still want to cancel your order then you need to send us a request email. we then will communicate with the concerned seller. If he agrees its well and good but he may ask and deduct some preparatory charges from you, that you have to bear.
A: No you can cancel orders of only "Club Cart" and "Standard Cart". As far as "Bulk Orders" and "Customized Orders" are concerned you cannot cancel them.
A: Customized Orders and the Bulk Orders are specially designed and developed as per your specifications and requirements. It needs a huge effort to change any routine product as per your choice and hence it takes lots of money as well as lots of time to do the changes. So a seller cannot afford the customized orders to be cancelled.> You have to first pay all the preparatory expenses and other charges then we may help you cancel your customized orders.
A: At Texoking we always try to keep each and every process very easy and user friendly. To cancel any of your unprocessed order or any particular item of your order please follow these simple 5 steps.
1) Login to your account
2) Go to My Account
3) Click to the Confirmed Orders
4) Select the particular Order/Cart or any Parcel/Item that you want to cancel.
5) Check the Parcel status
6) Click to the Cancel Link / Button.

ORDER IN PROCESS

A: When the seller starts preparation for your order then you get a "Order In Process" status.
A: There is no any such standard time period to get an order processed. It differs from seller to seller. Sometimes it may take a day or a week or may be more days to get any order in to process.
A: Until and unless each and every parcel is dispatched of the order the status will be shown as "Order In Process". You need not worry about that at all.

DISPATCHED

A: When the parcel of your order is packed and transported to your delivery location the parcel status shows "Dispatched".
A: As soon as the parcel is transported / dispatched to your delivery location, the seller sends all the dispatch documents (Bill, L/R., etc...) to you via reputed courier company. When you show the dispatch documents to the transport company at your location, they will immediately deliver the parcels to you.
A: All deliveries are scheduled through reputed transporters preferred by you. You will be informed when the seller dispatches your consignment and will also be provided a dispatch document details.
A: Products sold by every seller at Texoking are been packed in a weather proof, water proof and damage proof packaging. All sellers follow standard packing procedure. Sellers are rated on packaging quality that affects overall seller rating.
A: It is not defined. Sellers may or may not insure their parcels. It is totally on their willingness of the safety & security of their parcels.
A: All items sold by sellers on Texoking are delivered through reputed transporters preferred by you. You will be provided the dispatch document details. With the help of the details you can ask the transporter preferred by you about the delivery status of your parcels or if the transporter has its website then you can check the delivery schedule right there.
A: You have probably noticed varying delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the transporter’s source availability.
A: Returns are easy. Contact us to initiate a return. You will receive a call explaining the process. For detailed info of the return process please refer our “Return Policy”.
A: As of now, Texoking do not deliver items internationally. The best thing is you will be able to make your purchases on our site from anywhere in the world, but please ensure the delivery address is in IndiA:

TRANSPORTATION

A: We do not decide the transport company to deliver your parcels. In fact, we deliver your parcels only by the transport company preferred and mentioned by you in your order.
A: In that case we would first search another better available transport company that has prompt service to your location and then we would communicate with you, get a confirmation & then will send your parcels.
A: Sellers at Texoking do not incur any transportation or delivery charges. However, the delivery or the transportation charges varies with each transport company. The total inward transportation charges has to be solely beard by you (Buyer).
A: No. There are zero hidden charges on the products sold by the Texoking sellers. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location. Packaging charges are not hidden charges and are charged (if at all) extra depending on the buyer’s product customization.
A: Sellers do not provide any of such estimated time period for delivery. But, generally the sellers ship your parcels within 10 to 20 business days. Business days exclude public holidays and Sundays.
However the delivery or dispatch time period is generally dependent on the following factors
• The Seller offering the product
• Product's availability with the Seller
• The destination to which you want the parcels transported to and geographical location of the Seller

COMPLETED ORDERS

A: The order went through all the process and when each and every product of the order is finally delivered to you, then the order is considered as "Completed Orders". As soon as you receive the parcels from Transport Company you are requested to click the "Order Complete" button in your Texoking account. This action of yours will turn the order status in to "Order Complete"
A: If by mistake you forget to update the order status, no worry... when asked to the transport company, they will inform us and give the delivery details and we will update your order status. You are been requested to please update the status for our and seller's acknowledgement. That will help us run the whole process smoothly.

GOODS RETURN

A: If you found any defect in the goods you return such goods back to the concerned seller. That is called as "Goods Return" process.
A: At TexoKing.com, we believe that customer satisfaction is the only key to success. Therefore we stand behind all products bought at our site.
If you receive a product which is not as per the specifications ordered by you like…
• Wrong Size
• Wrong Color
• Wrong Quantity
• Weaving Defect
• Manufacturing Defect
• Print Mistake
• Damaged or
• Significantly different from the description given by the Seller
Only and only then you can return such goods to the concern seller, following the "Standard Goods Return Process" of Texoking & the Texoking Return Policy.

A: “For some products, the sale is a final sale, and the Seller does not accept any return. Some healthcare products, customized products, Stock lots & Surplus products, make to order products etc. products cannot be returned or the sellers do not take these products back.”
We will also not be able to accept the return if product
• Exhibits physical damage to the box or to the product
• Is returned without original packaging, tags, labels and accessories
• If any identification number, name or code is tampered.
If you have received a damaged product or empty parcel or any item is missing, please contact us within 3 days of receiving the parcel.
A: a) Firstly you should inform Texoking through a request that you want to return the goods of invoice no. ………, Seller Name ……….within 3 days from the receipt of goods (after 3 days of delivery).
b) If the goods are damaged or having any problem like ( Wrong Size, Wrong Colors, Wrong Quantity, Oil Greece Stains, Print Mistake, Weaving Defect, Manufacturing Defect etc… ) then please attach a photo image of the same with the request.
c) In the return request you should provide real, genuine & viable reason for the Goods Return (G R).
d) Texoking then will contact you and conversate (either by Tele Calling or by Email) with you about the case and understand the facts.
e) If its required, your Return request is shared with the concerned seller.
f) After approval, we will ask you to dispatch the product and you can return the concerned goods fulfilling all the formalities through a preferred or available transport. The Transportation charges will be reimbursed by the seller.
g) After the product is received, it is verified against your claim. Refund is initiated after that.
It takes between at least 2 to 4 weeks from the time a request is raised to the time the product is delivered back to us. Exact time would depend on the nature of the product and your location and the transport service provider as well.
Please be assured that we work very hard to ensure that your interests are protected.
A: Items should be returned within 30 days of receiving the product..
A: Make sure that the goods has not been used/worn or altered/tampered with, as well as it is accompanied by its original price tags, brand tags and packing slip. On the carton, do mention all the required Shipping (Transportation) Details.
A: If you are using a transport service to send your product back, you need to bear the transportation cost. However, Texoking or the concern seller will reimburse you the transportation charges.
A: After your parcel is dispatched from your place, you have to be in contact with Texoking as well as the transport co. to know the current status of your return parcel. If the transport company has their website then you can also track your parcel on their website.
A: We initiate the refund within 3 to 4 working days of receiving the product and checked at our center or the concerned seller’s premises. For refunds it takes up to 2 weeks for the amount to get credited in your account after we have initiated the refund.
However, the refund may get delayed or declined if the product received by us is not as per your claim or you have not written Texoking Invoice/Bill number on the package. You need to provide all your bank account details like Account name, account number, Bank name, Bank branch & location, IFS Code etc… that you used during the payment to Texoking so that we could refund your payment through any possible way like NEFT, RTGS, CASH, CHEQUE, DD, etc.

PAYMENT AND OTHERS

A: Either any item that is out of stock or any product you see on the site & you wish to buy it later, you can add that item or product to your wish list. If the selected / added product is out of stock then Texoking will inform you about the arrival of that product so that you can buy it whenever you want.
A: The outstanding payments receivable from you for the credit purchases made by you on Texoking is Due Payments.
A: When you deposit any of your payment in Texoking’s bank account, then as per the banking process it takes a couple of days to get the payment credited to our account. All such payments that are waiting for our confirmation are called as Unconfirmed Payments.
A: As of now Texoking offers you only a few payment methods. You can do an RTGS or a NEFT , you can deposit a CHEQUE or DD , or you can simply deposit CASH in the provided Company Account Details. These are the simplest, safest and easiest way to make a payment. You may also use Internet Banking.
A: A Demand Draft (DD) is a negotiable instrument. Or an pay order issued by the bank on behalf of the payer / buyer to the Payee / Texoking. A bank issues a demand draft to a client (drawer/buyer), directing another bank (drawee) or one of its own branches to pay a certain sum to the specified party (payee/Texoking). Demand drafts are difficult to countermand. Demand drafts can only be made payable to a specified party, also known as pay to order. Demand drafts are orders of payment by a bank to another bank. Since the amount in Rupees mentioned in the DD is already collected by the bank from the drawer/ buyer a Demand Draft never gets bounced. This is one of the safest modes of payments.
A: A Cheque is a document or a Negotiable Instrument that orders a bank to pay a specific amount of money from a person's or firm’s account to the person in whose name the cheque has been issued. The person writing the cheque, the drawer, has a transaction banking account where their money is held. The drawer writes the various details including the monetary amount, date, and a payee (Texoking) on the cheque, and signs it, ordering their bank, known as the drawee, to pay that person or company (Texoking) the amount of money stated. Cheques were developed as a way to make payments without the need to carry large amounts of money. While paper money evolved from promissory notes, another form of negotiable instrument, similar to Cheques in that they were originally a written order to pay the given amount to whomever had it in their possession (the "bearer"). One should always issue an “A/c Payee” cheque to the payee.
SAMPLE IMAGE OF A CHEQUE:
SAMPLE IMAGE OF PAY IN SLIP OF CHEQUE:
A: Yes, you can surely deposit cash or make a cash payment to Texoking. To make a cash payment to Texoking you can prefer the nearest branch of Axis Bank.
SAMPLE IMAGE OF CASH PAY IN SLIP:
A: The full form of NEFT is "National Electronic Funds Transfer (NEFT). The NEFT is a nationwide payment system facilitating one-to-one funds transfer. Under this system, individuals, firms and corporate companies can electronically transfer funds from any bank branch to any individual, firm or corporate having an account with any other bank branch in the country participating in the system.
There are no limitations for the amount to make a NEFT. You can make a NEFT of any amount.
A: Real time gross settlement systems (RTGS) are specialist funds transfer systems where transfer of money or securities takes place from one bank to another on a "real time" and on "gross" basis. Settlement in "real time" means payment transaction is not subjected to any waiting period. The transactions are settled as soon as they are processed. "Gross settlement" means the transaction is settled on one to one basis without bundling or netting with any other transaction. Once processed, payments are final and irrevocable.
RTGS systems are typically used for high-value transactions that require immediate clearing. In some Countries the RTGS systems may be the only way to get same day cleared funds and so may be used when payments need to be settled urgently.
The minimum limit for RTGS is Rs.200000/- (two lakhs only), there is no upper limit for RTG
A: There are NO hidden charges when you make a purchase on Texoking. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location.

Product Review Creation Guidelines

A: Product reviews on Texoking.com are a great way to help other customers decide what to buy, and what to avoid. Here are some tips to writing great product reviews:
Have you used this product?
It's always better to review a product you have personally experienced.
Educate your readers
Provide a relevant, unbiased overview of the product. Readers are interested in the pros and the cons of the product. Make sure your review stands the test of time, and what you write today is relevant even after years.
Be yourself, be informative
Let your personality shine through, but it's equally important to provide facts to back up your opinion.
A: Buyer’s reviews should be relevant to the product in question. The product review section on Texoking.com is for you to share your opinion on the product, and for other customers to research better. Texoking.com reserves the right to remove reviews that include any of the following:
• Irrelevant review (Review consisting of a combination of random characters, random words, repeated content, reviews on another product.)
• Service feedback, including availability, order or payment related queries (Please use the Contact us form for the same)
• HTML embedded in text
• References to other retailers
• Pricing related comments
• Personal information (Phone numbers, postal address, email address and others)
• Profane comments
• Inflammatory comments
• Copyrighted comments
• Plagiarized content. (Any content found elsewhere on the internet, even if you're the original author.)
• Promotional content
• Reviews by or on behalf of a person or company with a financial interest in the product or a competitor's product (reviews by authors, artists, publishers, manufacturers without disclosure)
• Reviews written for any form of compensation
• Reviews given using fake ids, irrelevant user email ids
• Asking for helpful votes
• Review in any language other than English (unless there is a clear connection to the product, like a regional book or a regional music album)
• Feedback about errors in the product description.

DIFFERENT CARTS

A: We proudly announce that we are the first e-commerce site to introduce “Club Cart”. Basically Texoking.com is purely a wholesale e-commerce site where you can buy only in wholesale i.e. at least one item = one parcel. But this cart has been designed for the beginner buyers who want to buy multiple products in one single parcel. In this cart you can add multiple products of a single seller in one parcel.
This cart helps the small buyers to avoid block their funds in more product parcels.
With help of this cart one can enjoy selling more products in limited capital.
A: No, that is not possible. The functional module of Club Cart do not allow us to club products of multiple sellers in one single parcel.
A: Standard Cart is a regular cart through which you can buy all the products on Texoking in the seller’s standard format i.e. 1 product = 1 parcel or more.
A: Texoking.com is specially designed for the bulk buyers. Here you can send an enquiry for your Bulk requirements.
Here you get the freedom to ask for some extra or special discounts from the sellers for your bulk orders.
A: Texoking.com is the first company to provide this unique online facility of product customization to its buyers.
Here you can ask for any kind of customization in your required listed products. You can get a product changed as per your need. This facility is what usually a buyer needs the most.

SENT ENQUIRIES

A: Here you can see how many enquiries you have sent to Texoking.
A: By clicking to “Sent Enquiries” in “My Account” you get to know about the total enquiries you have sent to Texoking which are not yet attended or of which you didn’t received any quotation or reply..
A: No, you can’t cancel any of your sent enquiries directly in “My Account”. Since it’s just an enquiry it will be reverted with a quotation to you by Texoking. If you find the rates in the quotation proper then accept it or else you can reject the quotation (“Reject Quotation”) reject quotation also means that you have cancelled your Enquiry.
A: During the whole transaction, straight from enquiry to order completion you will be informed of every step of process your enquiry and orders going through via email and SMS.

RECEIVED QUOTATIONS

A: Here you can find The Quotations sent to you by Texoking for your enquiries.
A: Yes you can. If the rates or the Sellers terms are below your expectations & doesn’t convince you completely or if you are not comfortable with the rates you can reject the quotation by clicking to “Reject quotation”.
A: No you can’t. Once you reject the quotation either intentionally or by mistake, its rejected (cancelled) and will be shifted to "Rejected Quotations". If you want it again, please go to "Rejected Quotations", check the expiry date of the concerned quotation & if it's not yet expired, you can accept the quotation. Or else, simply send a new enquiry to which you will get a fresh quotation again. Just accept the quotation & get into a deal.
A: Every quotation sent to you is valid up to a particular period of days (the period may differ from seller to seller). Suppose the quotation is sent to you on 1st January and if it is valid for 15 days, then 16th January will be the Expiry Date of that particular quotation. So please accept the quotations before they get expired and invalid.

REJECTED QUOTATIONS

A: These are the quotations which you find unreasonable and unsatisfactory and thus you reject.
A: As soon as you reject a quotation it does not get deleted. It shifts to "Rejected Quotations" category of your Texoking account.

EXPIRED QUOTATIONS

A: These are the quotations that you fail to accept within their.

RESENT ENQUIRIES

A: When you receive a quotation for one of your enquiry and you want make some alteration in your requirement then instead of accepting the quotation, make the required changes and just resend the enquiry.

CONFIRMED ORDERS

A: Once a quotation is accepted by you, it turns in to a order and when seller accepts the same order it then becomes a "Confirmed Order".
A: The seller accepts the order when you make the payment of the order in advance.
A: Unfortunately, products listed as 'Out of Stock' are not available for sale. You need to add that particular product to your wish list and you will be then informed about the arrival or availability of your wished product. Please use the 'Add To Wish list' feature to be informed of the product's availability with Sellers on Texoking

CANCELLED ORDERS

A: These are the orders that you cancel due to any reason.
A: You can cancel your order until it gets the status "Order In Process" by 'Cancel Order' button. But if the order gets in to the process (Order In Process) you cannot cancel your order. So, you have to be very quick and firm if you really want to cancel your order.
A: There is no such provision of cancellation for the "Orders In Process". But, if you still want to cancel your order then you need to send us a request email. we then will communicate with the concerned seller. If he agrees its well and good but he may ask and deduct some preparatory charges from you, that you have to bear.
A: No you can cancel orders of only "Club Cart" and "Standard Cart". As far as "Bulk Orders" and "Customized Orders" are concerned you cannot cancel them.
A: Customized Orders and the Bulk Orders are specially designed and developed as per your specifications and requirements. It needs a huge effort to change any routine product as per your choice and hence it takes lots of money as well as lots of time to do the changes. So a seller cannot afford the customized orders to be cancelled.> You have to first pay all the preparatory expenses and other charges then we may help you cancel your customized orders.
A: At Texoking we always try to keep each and every process very easy and user friendly. To cancel any of your unprocessed order or any particular item of your order please follow these simple 5 steps.
1) Login to your account
2) Go to My Account
3) Click to the Confirmed Orders
4) Select the particular Order/Cart or any Parcel/Item that you want to cancel.
5) Check the Parcel status
6) Click to the Cancel Link / Button.

ORDER IN PROCESS

A: When the seller starts preparation for your order then you get a "Order In Process" status.
A: There is no any such standard time period to get an order processed. It differs from seller to seller. Sometimes it may take a day or a week or may be more days to get any order in to process.
A: Until and unless each and every parcel is dispatched of the order the status will be shown as "Order In Process". You need not worry about that at all.

DISPATCHED

A: When the parcel of your order is packed and transported to your delivery location the parcel status shows "Dispatched".
A: As soon as the parcel is transported / dispatched to your delivery location, the seller sends all the dispatch documents (Bill, L/R., etc...) to you via reputed courier company. When you show the dispatch documents to the transport company at your location, they will immediately deliver the parcels to you.
A: All deliveries are scheduled through reputed transporters preferred by you. You will be informed when the seller dispatches your consignment and will also be provided a dispatch document details.
A: Products sold by every seller at Texoking are been packed in a weather proof, water proof and damage proof packaging. All sellers follow standard packing procedure. Sellers are rated on packaging quality that affects overall seller rating.
A: It is not defined. Sellers may or may not insure their parcels. It is totally on their willingness of the safety & security of their parcels.
A: All items sold by sellers on Texoking are delivered through reputed transporters preferred by you. You will be provided the dispatch document details. With the help of the details you can ask the transporter preferred by you about the delivery status of your parcels or if the transporter has its website then you can check the delivery schedule right there.
A: You have probably noticed varying delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the transporter’s source availability.
A: Returns are easy. Contact us to initiate a return. You will receive a call explaining the process. For detailed info of the return process please refer our “Return Policy”.
A: As of now, Texoking do not deliver items internationally. The best thing is you will be able to make your purchases on our site from anywhere in the world, but please ensure the delivery address is in IndiA:

TRANSPORTATION

A: We do not decide the transport company to deliver your parcels. In fact, we deliver your parcels only by the transport company preferred and mentioned by you in your order.
A: In that case we would first search another better available transport company that has prompt service to your location and then we would communicate with you, get a confirmation & then will send your parcels.
A: Sellers at Texoking do not incur any transportation or delivery charges. However, the delivery or the transportation charges varies with each transport company. The total inward transportation charges has to be solely beard by you (Buyer).
A: No. There are zero hidden charges on the products sold by the Texoking sellers. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location. Packaging charges are not hidden charges and are charged (if at all) extra depending on the buyer’s product customization.
A: Sellers do not provide any of such estimated time period for delivery. But, generally the sellers ship your parcels within 10 to 20 business days. Business days exclude public holidays and Sundays.
However the delivery or dispatch time period is generally dependent on the following factors
• The Seller offering the product
• Product's availability with the Seller
• The destination to which you want the parcels transported to and geographical location of the Seller

COMPLETED ORDERS

A: The order went through all the process and when each and every product of the order is finally delivered to you, then the order is considered as "Completed Orders". As soon as you receive the parcels from Transport Company you are requested to click the "Order Complete" button in your Texoking account. This action of yours will turn the order status in to "Order Complete"
A: If by mistake you forget to update the order status, no worry... when asked to the transport company, they will inform us and give the delivery details and we will update your order status. You are been requested to please update the status for our and seller's acknowledgement. That will help us run the whole process smoothly.

GOODS RETURN

A: If you found any defect in the goods you return such goods back to the concerned seller. That is called as "Goods Return" process.
A: At TexoKing.com, we believe that customer satisfaction is the only key to success. Therefore we stand behind all products bought at our site.
If you receive a product which is not as per the specifications ordered by you like…
• Wrong Size
• Wrong Color
• Wrong Quantity
• Weaving Defect
• Manufacturing Defect
• Print Mistake
• Damaged or
• Significantly different from the description given by the Seller
Only and only then you can return such goods to the concern seller, following the "Standard Goods Return Process" of Texoking & the Texoking Return Policy.

A: “For some products, the sale is a final sale, and the Seller does not accept any return. Some healthcare products, customized products, Stock lots & Surplus products, make to order products etc. products cannot be returned or the sellers do not take these products back.”
We will also not be able to accept the return if product
• Exhibits physical damage to the box or to the product
• Is returned without original packaging, tags, labels and accessories
• If any identification number, name or code is tampered.
If you have received a damaged product or empty parcel or any item is missing, please contact us within 3 days of receiving the parcel.
A: a) Firstly you should inform Texoking through a request that you want to return the goods of invoice no. ………, Seller Name ……….within 3 days from the receipt of goods (after 3 days of delivery).
b) If the goods are damaged or having any problem like ( Wrong Size, Wrong Colors, Wrong Quantity, Oil Greece Stains, Print Mistake, Weaving Defect, Manufacturing Defect etc… ) then please attach a photo image of the same with the request.
c) In the return request you should provide real, genuine & viable reason for the Goods Return (G R).
d) Texoking then will contact you and conversate (either by Tele Calling or by Email) with you about the case and understand the facts.
e) If its required, your Return request is shared with the concerned seller.
f) After approval, we will ask you to dispatch the product and you can return the concerned goods fulfilling all the formalities through a preferred or available transport. The Transportation charges will be reimbursed by the seller.
g) After the product is received, it is verified against your claim. Refund is initiated after that.
It takes between at least 2 to 4 weeks from the time a request is raised to the time the product is delivered back to us. Exact time would depend on the nature of the product and your location and the transport service provider as well.
Please be assured that we work very hard to ensure that your interests are protected.
A: Items should be returned within 30 days of receiving the product..
A: Make sure that the goods has not been used/worn or altered/tampered with, as well as it is accompanied by its original price tags, brand tags and packing slip. On the carton, do mention all the required Shipping (Transportation) Details.
A: If you are using a transport service to send your product back, you need to bear the transportation cost. However, Texoking or the concern seller will reimburse you the transportation charges.
A: After your parcel is dispatched from your place, you have to be in contact with Texoking as well as the transport co. to know the current status of your return parcel. If the transport company has their website then you can also track your parcel on their website.
A: We initiate the refund within 3 to 4 working days of receiving the product and checked at our center or the concerned seller’s premises. For refunds it takes up to 2 weeks for the amount to get credited in your account after we have initiated the refund.
However, the refund may get delayed or declined if the product received by us is not as per your claim or you have not written Texoking Invoice/Bill number on the package. You need to provide all your bank account details like Account name, account number, Bank name, Bank branch & location, IFS Code etc… that you used during the payment to Texoking so that we could refund your payment through any possible way like NEFT, RTGS, CASH, CHEQUE, DD, etc.

PAYMENT AND OTHERS

A: Either any item that is out of stock or any product you see on the site & you wish to buy it later, you can add that item or product to your wish list. If the selected / added product is out of stock then Texoking will inform you about the arrival of that product so that you can buy it whenever you want.
A: The outstanding payments receivable from you for the credit purchases made by you on Texoking is Due Payments.
A: When you deposit any of your payment in Texoking’s bank account, then as per the banking process it takes a couple of days to get the payment credited to our account. All such payments that are waiting for our confirmation are called as Unconfirmed Payments.
A: As of now Texoking offers you only a few payment methods. You can do an RTGS or a NEFT , you can deposit a CHEQUE or DD , or you can simply deposit CASH in the provided Company Account Details. These are the simplest, safest and easiest way to make a payment. You may also use Internet Banking.
A: A Demand Draft (DD) is a negotiable instrument. Or an pay order issued by the bank on behalf of the payer / buyer to the Payee / Texoking. A bank issues a demand draft to a client (drawer/buyer), directing another bank (drawee) or one of its own branches to pay a certain sum to the specified party (payee/Texoking). Demand drafts are difficult to countermand. Demand drafts can only be made payable to a specified party, also known as pay to order. Demand drafts are orders of payment by a bank to another bank. Since the amount in Rupees mentioned in the DD is already collected by the bank from the drawer/ buyer a Demand Draft never gets bounced. This is one of the safest modes of payments.
A: A Cheque is a document or a Negotiable Instrument that orders a bank to pay a specific amount of money from a person's or firm’s account to the person in whose name the cheque has been issued. The person writing the cheque, the drawer, has a transaction banking account where their money is held. The drawer writes the various details including the monetary amount, date, and a payee (Texoking) on the cheque, and signs it, ordering their bank, known as the drawee, to pay that person or company (Texoking) the amount of money stated. Cheques were developed as a way to make payments without the need to carry large amounts of money. While paper money evolved from promissory notes, another form of negotiable instrument, similar to Cheques in that they were originally a written order to pay the given amount to whomever had it in their possession (the "bearer"). One should always issue an “A/c Payee” cheque to the payee.
SAMPLE IMAGE OF A CHEQUE:
SAMPLE IMAGE OF PAY IN SLIP OF CHEQUE:
A: Yes, you can surely deposit cash or make a cash payment to Texoking. To make a cash payment to Texoking you can prefer the nearest branch of Axis Bank.
SAMPLE IMAGE OF CASH PAY IN SLIP:
A: The full form of NEFT is "National Electronic Funds Transfer (NEFT). The NEFT is a nationwide payment system facilitating one-to-one funds transfer. Under this system, individuals, firms and corporate companies can electronically transfer funds from any bank branch to any individual, firm or corporate having an account with any other bank branch in the country participating in the system.
There are no limitations for the amount to make a NEFT. You can make a NEFT of any amount.
A: Real time gross settlement systems (RTGS) are specialist funds transfer systems where transfer of money or securities takes place from one bank to another on a "real time" and on "gross" basis. Settlement in "real time" means payment transaction is not subjected to any waiting period. The transactions are settled as soon as they are processed. "Gross settlement" means the transaction is settled on one to one basis without bundling or netting with any other transaction. Once processed, payments are final and irrevocable.
RTGS systems are typically used for high-value transactions that require immediate clearing. In some Countries the RTGS systems may be the only way to get same day cleared funds and so may be used when payments need to be settled urgently.
The minimum limit for RTGS is Rs.200000/- (two lakhs only), there is no upper limit for RTG
A: There are NO hidden charges when you make a purchase on Texoking. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location.

Product Review Creation Guidelines

A: Product reviews on Texoking.com are a great way to help other customers decide what to buy, and what to avoid. Here are some tips to writing great product reviews:
Have you used this product?
It's always better to review a product you have personally experienced.
Educate your readers
Provide a relevant, unbiased overview of the product. Readers are interested in the pros and the cons of the product. Make sure your review stands the test of time, and what you write today is relevant even after years.
Be yourself, be informative
Let your personality shine through, but it's equally important to provide facts to back up your opinion.
A: Buyer’s reviews should be relevant to the product in question. The product review section on Texoking.com is for you to share your opinion on the product, and for other customers to research better. Texoking.com reserves the right to remove reviews that include any of the following:
• Irrelevant review (Review consisting of a combination of random characters, random words, repeated content, reviews on another product.)
• Service feedback, including availability, order or payment related queries (Please use the Contact us form for the same)
• HTML embedded in text
• References to other retailers
• Pricing related comments
• Personal information (Phone numbers, postal address, email address and others)
• Profane comments
• Inflammatory comments
• Copyrighted comments
• Plagiarized content. (Any content found elsewhere on the internet, even if you're the original author.)
• Promotional content
• Reviews by or on behalf of a person or company with a financial interest in the product or a competitor's product (reviews by authors, artists, publishers, manufacturers without disclosure)
• Reviews written for any form of compensation
• Reviews given using fake ids, irrelevant user email ids
• Asking for helpful votes
• Review in any language other than English (unless there is a clear connection to the product, like a regional book or a regional music album)
• Feedback about errors in the product description.

DIFFERENT CARTS

A: We proudly announce that we are the first e-commerce site to introduce “Club Cart”. Basically Texoking.com is purely a wholesale e-commerce site where you can buy only in wholesale i.e. at least one item = one parcel. But this cart has been designed for the beginner buyers who want to buy multiple products in one single parcel. In this cart you can add multiple products of a single seller in one parcel.
This cart helps the small buyers to avoid block their funds in more product parcels.
With help of this cart one can enjoy selling more products in limited capital.
A: No, that is not possible. The functional module of Club Cart do not allow us to club products of multiple sellers in one single parcel.
A: Standard Cart is a regular cart through which you can buy all the products on Texoking in the seller’s standard format i.e. 1 product = 1 parcel or more.
A: Texoking.com is specially designed for the bulk buyers. Here you can send an enquiry for your Bulk requirements.
Here you get the freedom to ask for some extra or special discounts from the sellers for your bulk orders.
A: Texoking.com is the first company to provide this unique online facility of product customization to its buyers.
Here you can ask for any kind of customization in your required listed products. You can get a product changed as per your need. This facility is what usually a buyer needs the most.

SENT ENQUIRIES

A: Here you can see how many enquiries you have sent to Texoking.
A: By clicking to “Sent Enquiries” in “My Account” you get to know about the total enquiries you have sent to Texoking which are not yet attended or of which you didn’t received any quotation or reply..
A: No, you can’t cancel any of your sent enquiries directly in “My Account”. Since it’s just an enquiry it will be reverted with a quotation to you by Texoking. If you find the rates in the quotation proper then accept it or else you can reject the quotation (“Reject Quotation”) reject quotation also means that you have cancelled your Enquiry.
A: During the whole transaction, straight from enquiry to order completion you will be informed of every step of process your enquiry and orders going through via email and SMS.

RECEIVED QUOTATIONS

A: Here you can find The Quotations sent to you by Texoking for your enquiries.
A: Yes you can. If the rates or the Sellers terms are below your expectations & doesn’t convince you completely or if you are not comfortable with the rates you can reject the quotation by clicking to “Reject quotation”.
A: No you can’t. Once you reject the quotation either intentionally or by mistake, its rejected (cancelled) and will be shifted to "Rejected Quotations". If you want it again, please go to "Rejected Quotations", check the expiry date of the concerned quotation & if it's not yet expired, you can accept the quotation. Or else, simply send a new enquiry to which you will get a fresh quotation again. Just accept the quotation & get into a deal.
A: Every quotation sent to you is valid up to a particular period of days (the period may differ from seller to seller). Suppose the quotation is sent to you on 1st January and if it is valid for 15 days, then 16th January will be the Expiry Date of that particular quotation. So please accept the quotations before they get expired and invalid.

REJECTED QUOTATIONS

A: These are the quotations which you find unreasonable and unsatisfactory and thus you reject.
A: As soon as you reject a quotation it does not get deleted. It shifts to "Rejected Quotations" category of your Texoking account.

EXPIRED QUOTATIONS

A: These are the quotations that you fail to accept within their.

RESENT ENQUIRIES

A: When you receive a quotation for one of your enquiry and you want make some alteration in your requirement then instead of accepting the quotation, make the required changes and just resend the enquiry.

CONFIRMED ORDERS

A: Once a quotation is accepted by you, it turns in to a order and when seller accepts the same order it then becomes a "Confirmed Order".
A: The seller accepts the order when you make the payment of the order in advance.
A: Unfortunately, products listed as 'Out of Stock' are not available for sale. You need to add that particular product to your wish list and you will be then informed about the arrival or availability of your wished product. Please use the 'Add To Wish list' feature to be informed of the product's availability with Sellers on Texoking

CANCELLED ORDERS

A: These are the orders that you cancel due to any reason.
A: You can cancel your order until it gets the status "Order In Process" by 'Cancel Order' button. But if the order gets in to the process (Order In Process) you cannot cancel your order. So, you have to be very quick and firm if you really want to cancel your order.
A: There is no such provision of cancellation for the "Orders In Process". But, if you still want to cancel your order then you need to send us a request email. we then will communicate with the concerned seller. If he agrees its well and good but he may ask and deduct some preparatory charges from you, that you have to bear.
A: No you can cancel orders of only "Club Cart" and "Standard Cart". As far as "Bulk Orders" and "Customized Orders" are concerned you cannot cancel them.
A: Customized Orders and the Bulk Orders are specially designed and developed as per your specifications and requirements. It needs a huge effort to change any routine product as per your choice and hence it takes lots of money as well as lots of time to do the changes. So a seller cannot afford the customized orders to be cancelled.> You have to first pay all the preparatory expenses and other charges then we may help you cancel your customized orders.
A: At Texoking we always try to keep each and every process very easy and user friendly. To cancel any of your unprocessed order or any particular item of your order please follow these simple 5 steps.
1) Login to your account
2) Go to My Account
3) Click to the Confirmed Orders
4) Select the particular Order/Cart or any Parcel/Item that you want to cancel.
5) Check the Parcel status
6) Click to the Cancel Link / Button.

ORDER IN PROCESS

A: When the seller starts preparation for your order then you get a "Order In Process" status.
A: There is no any such standard time period to get an order processed. It differs from seller to seller. Sometimes it may take a day or a week or may be more days to get any order in to process.
A: Until and unless each and every parcel is dispatched of the order the status will be shown as "Order In Process". You need not worry about that at all.

DISPATCHED

A: When the parcel of your order is packed and transported to your delivery location the parcel status shows "Dispatched".
A: As soon as the parcel is transported / dispatched to your delivery location, the seller sends all the dispatch documents (Bill, L/R., etc...) to you via reputed courier company. When you show the dispatch documents to the transport company at your location, they will immediately deliver the parcels to you.
A: All deliveries are scheduled through reputed transporters preferred by you. You will be informed when the seller dispatches your consignment and will also be provided a dispatch document details.
A: Products sold by every seller at Texoking are been packed in a weather proof, water proof and damage proof packaging. All sellers follow standard packing procedure. Sellers are rated on packaging quality that affects overall seller rating.
A: It is not defined. Sellers may or may not insure their parcels. It is totally on their willingness of the safety & security of their parcels.
A: All items sold by sellers on Texoking are delivered through reputed transporters preferred by you. You will be provided the dispatch document details. With the help of the details you can ask the transporter preferred by you about the delivery status of your parcels or if the transporter has its website then you can check the delivery schedule right there.
A: You have probably noticed varying delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the transporter’s source availability.
A: Returns are easy. Contact us to initiate a return. You will receive a call explaining the process. For detailed info of the return process please refer our “Return Policy”.
A: As of now, Texoking do not deliver items internationally. The best thing is you will be able to make your purchases on our site from anywhere in the world, but please ensure the delivery address is in IndiA:

TRANSPORTATION

A: We do not decide the transport company to deliver your parcels. In fact, we deliver your parcels only by the transport company preferred and mentioned by you in your order.
A: In that case we would first search another better available transport company that has prompt service to your location and then we would communicate with you, get a confirmation & then will send your parcels.
A: Sellers at Texoking do not incur any transportation or delivery charges. However, the delivery or the transportation charges varies with each transport company. The total inward transportation charges has to be solely beard by you (Buyer).
A: No. There are zero hidden charges on the products sold by the Texoking sellers. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location. Packaging charges are not hidden charges and are charged (if at all) extra depending on the buyer’s product customization.
A: Sellers do not provide any of such estimated time period for delivery. But, generally the sellers ship your parcels within 10 to 20 business days. Business days exclude public holidays and Sundays.
However the delivery or dispatch time period is generally dependent on the following factors
• The Seller offering the product
• Product's availability with the Seller
• The destination to which you want the parcels transported to and geographical location of the Seller

COMPLETED ORDERS

A: The order went through all the process and when each and every product of the order is finally delivered to you, then the order is considered as "Completed Orders". As soon as you receive the parcels from Transport Company you are requested to click the "Order Complete" button in your Texoking account. This action of yours will turn the order status in to "Order Complete"
A: If by mistake you forget to update the order status, no worry... when asked to the transport company, they will inform us and give the delivery details and we will update your order status. You are been requested to please update the status for our and seller's acknowledgement. That will help us run the whole process smoothly.

GOODS RETURN

A: If you found any defect in the goods you return such goods back to the concerned seller. That is called as "Goods Return" process.
A: At TexoKing.com, we believe that customer satisfaction is the only key to success. Therefore we stand behind all products bought at our site.
If you receive a product which is not as per the specifications ordered by you like…
• Wrong Size
• Wrong Color
• Wrong Quantity
• Weaving Defect
• Manufacturing Defect
• Print Mistake
• Damaged or
• Significantly different from the description given by the Seller
Only and only then you can return such goods to the concern seller, following the "Standard Goods Return Process" of Texoking & the Texoking Return Policy.

A: “For some products, the sale is a final sale, and the Seller does not accept any return. Some healthcare products, customized products, Stock lots & Surplus products, make to order products etc. products cannot be returned or the sellers do not take these products back.”
We will also not be able to accept the return if product
• Exhibits physical damage to the box or to the product
• Is returned without original packaging, tags, labels and accessories
• If any identification number, name or code is tampered.
If you have received a damaged product or empty parcel or any item is missing, please contact us within 3 days of receiving the parcel.
A: a) Firstly you should inform Texoking through a request that you want to return the goods of invoice no. ………, Seller Name ……….within 3 days from the receipt of goods (after 3 days of delivery).
b) If the goods are damaged or having any problem like ( Wrong Size, Wrong Colors, Wrong Quantity, Oil Greece Stains, Print Mistake, Weaving Defect, Manufacturing Defect etc… ) then please attach a photo image of the same with the request.
c) In the return request you should provide real, genuine & viable reason for the Goods Return (G R).
d) Texoking then will contact you and conversate (either by Tele Calling or by Email) with you about the case and understand the facts.
e) If its required, your Return request is shared with the concerned seller.
f) After approval, we will ask you to dispatch the product and you can return the concerned goods fulfilling all the formalities through a preferred or available transport. The Transportation charges will be reimbursed by the seller.
g) After the product is received, it is verified against your claim. Refund is initiated after that.
It takes between at least 2 to 4 weeks from the time a request is raised to the time the product is delivered back to us. Exact time would depend on the nature of the product and your location and the transport service provider as well.
Please be assured that we work very hard to ensure that your interests are protected.
A: Items should be returned within 30 days of receiving the product..
A: Make sure that the goods has not been used/worn or altered/tampered with, as well as it is accompanied by its original price tags, brand tags and packing slip. On the carton, do mention all the required Shipping (Transportation) Details.
A: If you are using a transport service to send your product back, you need to bear the transportation cost. However, Texoking or the concern seller will reimburse you the transportation charges.
A: After your parcel is dispatched from your place, you have to be in contact with Texoking as well as the transport co. to know the current status of your return parcel. If the transport company has their website then you can also track your parcel on their website.
A: We initiate the refund within 3 to 4 working days of receiving the product and checked at our center or the concerned seller’s premises. For refunds it takes up to 2 weeks for the amount to get credited in your account after we have initiated the refund.
However, the refund may get delayed or declined if the product received by us is not as per your claim or you have not written Texoking Invoice/Bill number on the package. You need to provide all your bank account details like Account name, account number, Bank name, Bank branch & location, IFS Code etc… that you used during the payment to Texoking so that we could refund your payment through any possible way like NEFT, RTGS, CASH, CHEQUE, DD, etc.

PAYMENT AND OTHERS

A: Either any item that is out of stock or any product you see on the site & you wish to buy it later, you can add that item or product to your wish list. If the selected / added product is out of stock then Texoking will inform you about the arrival of that product so that you can buy it whenever you want.
A: The outstanding payments receivable from you for the credit purchases made by you on Texoking is Due Payments.
A: When you deposit any of your payment in Texoking’s bank account, then as per the banking process it takes a couple of days to get the payment credited to our account. All such payments that are waiting for our confirmation are called as Unconfirmed Payments.
A: As of now Texoking offers you only a few payment methods. You can do an RTGS or a NEFT , you can deposit a CHEQUE or DD , or you can simply deposit CASH in the provided Company Account Details. These are the simplest, safest and easiest way to make a payment. You may also use Internet Banking.
A: A Demand Draft (DD) is a negotiable instrument. Or an pay order issued by the bank on behalf of the payer / buyer to the Payee / Texoking. A bank issues a demand draft to a client (drawer/buyer), directing another bank (drawee) or one of its own branches to pay a certain sum to the specified party (payee/Texoking). Demand drafts are difficult to countermand. Demand drafts can only be made payable to a specified party, also known as pay to order. Demand drafts are orders of payment by a bank to another bank. Since the amount in Rupees mentioned in the DD is already collected by the bank from the drawer/ buyer a Demand Draft never gets bounced. This is one of the safest modes of payments.
A: A Cheque is a document or a Negotiable Instrument that orders a bank to pay a specific amount of money from a person's or firm’s account to the person in whose name the cheque has been issued. The person writing the cheque, the drawer, has a transaction banking account where their money is held. The drawer writes the various details including the monetary amount, date, and a payee (Texoking) on the cheque, and signs it, ordering their bank, known as the drawee, to pay that person or company (Texoking) the amount of money stated. Cheques were developed as a way to make payments without the need to carry large amounts of money. While paper money evolved from promissory notes, another form of negotiable instrument, similar to Cheques in that they were originally a written order to pay the given amount to whomever had it in their possession (the "bearer"). One should always issue an “A/c Payee” cheque to the payee.
SAMPLE IMAGE OF A CHEQUE:
SAMPLE IMAGE OF PAY IN SLIP OF CHEQUE:
A: Yes, you can surely deposit cash or make a cash payment to Texoking. To make a cash payment to Texoking you can prefer the nearest branch of Axis Bank.
SAMPLE IMAGE OF CASH PAY IN SLIP:
A: The full form of NEFT is "National Electronic Funds Transfer (NEFT). The NEFT is a nationwide payment system facilitating one-to-one funds transfer. Under this system, individuals, firms and corporate companies can electronically transfer funds from any bank branch to any individual, firm or corporate having an account with any other bank branch in the country participating in the system.
There are no limitations for the amount to make a NEFT. You can make a NEFT of any amount.
A: Real time gross settlement systems (RTGS) are specialist funds transfer systems where transfer of money or securities takes place from one bank to another on a "real time" and on "gross" basis. Settlement in "real time" means payment transaction is not subjected to any waiting period. The transactions are settled as soon as they are processed. "Gross settlement" means the transaction is settled on one to one basis without bundling or netting with any other transaction. Once processed, payments are final and irrevocable.
RTGS systems are typically used for high-value transactions that require immediate clearing. In some Countries the RTGS systems may be the only way to get same day cleared funds and so may be used when payments need to be settled urgently.
The minimum limit for RTGS is Rs.200000/- (two lakhs only), there is no upper limit for RTG
A: There are NO hidden charges when you make a purchase on Texoking. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location.

Product Review Creation Guidelines

A: Product reviews on Texoking.com are a great way to help other customers decide what to buy, and what to avoid. Here are some tips to writing great product reviews:
Have you used this product?
It's always better to review a product you have personally experienced.
Educate your readers
Provide a relevant, unbiased overview of the product. Readers are interested in the pros and the cons of the product. Make sure your review stands the test of time, and what you write today is relevant even after years.
Be yourself, be informative
Let your personality shine through, but it's equally important to provide facts to back up your opinion.
A: Buyer’s reviews should be relevant to the product in question. The product review section on Texoking.com is for you to share your opinion on the product, and for other customers to research better. Texoking.com reserves the right to remove reviews that include any of the following:
• Irrelevant review (Review consisting of a combination of random characters, random words, repeated content, reviews on another product.)
• Service feedback, including availability, order or payment related queries (Please use the Contact us form for the same)
• HTML embedded in text
• References to other retailers
• Pricing related comments
• Personal information (Phone numbers, postal address, email address and others)
• Profane comments
• Inflammatory comments
• Copyrighted comments
• Plagiarized content. (Any content found elsewhere on the internet, even if you're the original author.)
• Promotional content
• Reviews by or on behalf of a person or company with a financial interest in the product or a competitor's product (reviews by authors, artists, publishers, manufacturers without disclosure)
• Reviews written for any form of compensation
• Reviews given using fake ids, irrelevant user email ids
• Asking for helpful votes
• Review in any language other than English (unless there is a clear connection to the product, like a regional book or a regional music album)
• Feedback about errors in the product description.

DIFFERENT CARTS

A: We proudly announce that we are the first e-commerce site to introduce “Club Cart”. Basically Texoking.com is purely a wholesale e-commerce site where you can buy only in wholesale i.e. at least one item = one parcel. But this cart has been designed for the beginner buyers who want to buy multiple products in one single parcel. In this cart you can add multiple products of a single seller in one parcel.
This cart helps the small buyers to avoid block their funds in more product parcels.
With help of this cart one can enjoy selling more products in limited capital.
A: No, that is not possible. The functional module of Club Cart do not allow us to club products of multiple sellers in one single parcel.
A: Standard Cart is a regular cart through which you can buy all the products on Texoking in the seller’s standard format i.e. 1 product = 1 parcel or more.
A: Texoking.com is specially designed for the bulk buyers. Here you can send an enquiry for your Bulk requirements.
Here you get the freedom to ask for some extra or special discounts from the sellers for your bulk orders.
A: Texoking.com is the first company to provide this unique online facility of product customization to its buyers.
Here you can ask for any kind of customization in your required listed products. You can get a product changed as per your need. This facility is what usually a buyer needs the most.

SENT ENQUIRIES

A: Here you can see how many enquiries you have sent to Texoking.
A: By clicking to “Sent Enquiries” in “My Account” you get to know about the total enquiries you have sent to Texoking which are not yet attended or of which you didn’t received any quotation or reply..
A: No, you can’t cancel any of your sent enquiries directly in “My Account”. Since it’s just an enquiry it will be reverted with a quotation to you by Texoking. If you find the rates in the quotation proper then accept it or else you can reject the quotation (“Reject Quotation”) reject quotation also means that you have cancelled your Enquiry.
A: During the whole transaction, straight from enquiry to order completion you will be informed of every step of process your enquiry and orders going through via email and SMS.

RECEIVED QUOTATIONS

A: Here you can find The Quotations sent to you by Texoking for your enquiries.
A: Yes you can. If the rates or the Sellers terms are below your expectations & doesn’t convince you completely or if you are not comfortable with the rates you can reject the quotation by clicking to “Reject quotation”.
A: No you can’t. Once you reject the quotation either intentionally or by mistake, its rejected (cancelled) and will be shifted to "Rejected Quotations". If you want it again, please go to "Rejected Quotations", check the expiry date of the concerned quotation & if it's not yet expired, you can accept the quotation. Or else, simply send a new enquiry to which you will get a fresh quotation again. Just accept the quotation & get into a deal.
A: Every quotation sent to you is valid up to a particular period of days (the period may differ from seller to seller). Suppose the quotation is sent to you on 1st January and if it is valid for 15 days, then 16th January will be the Expiry Date of that particular quotation. So please accept the quotations before they get expired and invalid.

REJECTED QUOTATIONS

A: These are the quotations which you find unreasonable and unsatisfactory and thus you reject.
A: As soon as you reject a quotation it does not get deleted. It shifts to "Rejected Quotations" category of your Texoking account.

EXPIRED QUOTATIONS

A: These are the quotations that you fail to accept within their.

RESENT ENQUIRIES

A: When you receive a quotation for one of your enquiry and you want make some alteration in your requirement then instead of accepting the quotation, make the required changes and just resend the enquiry.

CONFIRMED ORDERS

A: Once a quotation is accepted by you, it turns in to a order and when seller accepts the same order it then becomes a "Confirmed Order".
A: The seller accepts the order when you make the payment of the order in advance.
A: Unfortunately, products listed as 'Out of Stock' are not available for sale. You need to add that particular product to your wish list and you will be then informed about the arrival or availability of your wished product. Please use the 'Add To Wish list' feature to be informed of the product's availability with Sellers on Texoking

CANCELLED ORDERS

A: These are the orders that you cancel due to any reason.
A: You can cancel your order until it gets the status "Order In Process" by 'Cancel Order' button. But if the order gets in to the process (Order In Process) you cannot cancel your order. So, you have to be very quick and firm if you really want to cancel your order.
A: There is no such provision of cancellation for the "Orders In Process". But, if you still want to cancel your order then you need to send us a request email. we then will communicate with the concerned seller. If he agrees its well and good but he may ask and deduct some preparatory charges from you, that you have to bear.
A: No you can cancel orders of only "Club Cart" and "Standard Cart". As far as "Bulk Orders" and "Customized Orders" are concerned you cannot cancel them.
A: Customized Orders and the Bulk Orders are specially designed and developed as per your specifications and requirements. It needs a huge effort to change any routine product as per your choice and hence it takes lots of money as well as lots of time to do the changes. So a seller cannot afford the customized orders to be cancelled.> You have to first pay all the preparatory expenses and other charges then we may help you cancel your customized orders.
A: At Texoking we always try to keep each and every process very easy and user friendly. To cancel any of your unprocessed order or any particular item of your order please follow these simple 5 steps.
1) Login to your account
2) Go to My Account
3) Click to the Confirmed Orders
4) Select the particular Order/Cart or any Parcel/Item that you want to cancel.
5) Check the Parcel status
6) Click to the Cancel Link / Button.

ORDER IN PROCESS

A: When the seller starts preparation for your order then you get a "Order In Process" status.
A: There is no any such standard time period to get an order processed. It differs from seller to seller. Sometimes it may take a day or a week or may be more days to get any order in to process.
A: Until and unless each and every parcel is dispatched of the order the status will be shown as "Order In Process". You need not worry about that at all.

DISPATCHED

A: When the parcel of your order is packed and transported to your delivery location the parcel status shows "Dispatched".
A: As soon as the parcel is transported / dispatched to your delivery location, the seller sends all the dispatch documents (Bill, L/R., etc...) to you via reputed courier company. When you show the dispatch documents to the transport company at your location, they will immediately deliver the parcels to you.
A: All deliveries are scheduled through reputed transporters preferred by you. You will be informed when the seller dispatches your consignment and will also be provided a dispatch document details.
A: Products sold by every seller at Texoking are been packed in a weather proof, water proof and damage proof packaging. All sellers follow standard packing procedure. Sellers are rated on packaging quality that affects overall seller rating.
A: It is not defined. Sellers may or may not insure their parcels. It is totally on their willingness of the safety & security of their parcels.
A: All items sold by sellers on Texoking are delivered through reputed transporters preferred by you. You will be provided the dispatch document details. With the help of the details you can ask the transporter preferred by you about the delivery status of your parcels or if the transporter has its website then you can check the delivery schedule right there.
A: You have probably noticed varying delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the transporter’s source availability.
A: Returns are easy. Contact us to initiate a return. You will receive a call explaining the process. For detailed info of the return process please refer our “Return Policy”.
A: As of now, Texoking do not deliver items internationally. The best thing is you will be able to make your purchases on our site from anywhere in the world, but please ensure the delivery address is in IndiA:

TRANSPORTATION

A: We do not decide the transport company to deliver your parcels. In fact, we deliver your parcels only by the transport company preferred and mentioned by you in your order.
A: In that case we would first search another better available transport company that has prompt service to your location and then we would communicate with you, get a confirmation & then will send your parcels.
A: Sellers at Texoking do not incur any transportation or delivery charges. However, the delivery or the transportation charges varies with each transport company. The total inward transportation charges has to be solely beard by you (Buyer).
A: No. There are zero hidden charges on the products sold by the Texoking sellers. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location. Packaging charges are not hidden charges and are charged (if at all) extra depending on the buyer’s product customization.
A: Sellers do not provide any of such estimated time period for delivery. But, generally the sellers ship your parcels within 10 to 20 business days. Business days exclude public holidays and Sundays.
However the delivery or dispatch time period is generally dependent on the following factors
• The Seller offering the product
• Product's availability with the Seller
• The destination to which you want the parcels transported to and geographical location of the Seller

COMPLETED ORDERS

A: The order went through all the process and when each and every product of the order is finally delivered to you, then the order is considered as "Completed Orders". As soon as you receive the parcels from Transport Company you are requested to click the "Order Complete" button in your Texoking account. This action of yours will turn the order status in to "Order Complete"
A: If by mistake you forget to update the order status, no worry... when asked to the transport company, they will inform us and give the delivery details and we will update your order status. You are been requested to please update the status for our and seller's acknowledgement. That will help us run the whole process smoothly.

GOODS RETURN

A: If you found any defect in the goods you return such goods back to the concerned seller. That is called as "Goods Return" process.
A: At TexoKing.com, we believe that customer satisfaction is the only key to success. Therefore we stand behind all products bought at our site.
If you receive a product which is not as per the specifications ordered by you like…
• Wrong Size
• Wrong Color
• Wrong Quantity
• Weaving Defect
• Manufacturing Defect
• Print Mistake
• Damaged or
• Significantly different from the description given by the Seller
Only and only then you can return such goods to the concern seller, following the "Standard Goods Return Process" of Texoking & the Texoking Return Policy.

A: “For some products, the sale is a final sale, and the Seller does not accept any return. Some healthcare products, customized products, Stock lots & Surplus products, make to order products etc. products cannot be returned or the sellers do not take these products back.”
We will also not be able to accept the return if product
• Exhibits physical damage to the box or to the product
• Is returned without original packaging, tags, labels and accessories
• If any identification number, name or code is tampered.
If you have received a damaged product or empty parcel or any item is missing, please contact us within 3 days of receiving the parcel.
A: a) Firstly you should inform Texoking through a request that you want to return the goods of invoice no. ………, Seller Name ……….within 3 days from the receipt of goods (after 3 days of delivery).
b) If the goods are damaged or having any problem like ( Wrong Size, Wrong Colors, Wrong Quantity, Oil Greece Stains, Print Mistake, Weaving Defect, Manufacturing Defect etc… ) then please attach a photo image of the same with the request.
c) In the return request you should provide real, genuine & viable reason for the Goods Return (G R).
d) Texoking then will contact you and conversate (either by Tele Calling or by Email) with you about the case and understand the facts.
e) If its required, your Return request is shared with the concerned seller.
f) After approval, we will ask you to dispatch the product and you can return the concerned goods fulfilling all the formalities through a preferred or available transport. The Transportation charges will be reimbursed by the seller.
g) After the product is received, it is verified against your claim. Refund is initiated after that.
It takes between at least 2 to 4 weeks from the time a request is raised to the time the product is delivered back to us. Exact time would depend on the nature of the product and your location and the transport service provider as well.
Please be assured that we work very hard to ensure that your interests are protected.
A: Items should be returned within 30 days of receiving the product..
A: Make sure that the goods has not been used/worn or altered/tampered with, as well as it is accompanied by its original price tags, brand tags and packing slip. On the carton, do mention all the required Shipping (Transportation) Details.
A: If you are using a transport service to send your product back, you need to bear the transportation cost. However, Texoking or the concern seller will reimburse you the transportation charges.
A: After your parcel is dispatched from your place, you have to be in contact with Texoking as well as the transport co. to know the current status of your return parcel. If the transport company has their website then you can also track your parcel on their website.
A: We initiate the refund within 3 to 4 working days of receiving the product and checked at our center or the concerned seller’s premises. For refunds it takes up to 2 weeks for the amount to get credited in your account after we have initiated the refund.
However, the refund may get delayed or declined if the product received by us is not as per your claim or you have not written Texoking Invoice/Bill number on the package. You need to provide all your bank account details like Account name, account number, Bank name, Bank branch & location, IFS Code etc… that you used during the payment to Texoking so that we could refund your payment through any possible way like NEFT, RTGS, CASH, CHEQUE, DD, etc.

PAYMENT AND OTHERS

A: Either any item that is out of stock or any product you see on the site & you wish to buy it later, you can add that item or product to your wish list. If the selected / added product is out of stock then Texoking will inform you about the arrival of that product so that you can buy it whenever you want.
A: The outstanding payments receivable from you for the credit purchases made by you on Texoking is Due Payments.
A: When you deposit any of your payment in Texoking’s bank account, then as per the banking process it takes a couple of days to get the payment credited to our account. All such payments that are waiting for our confirmation are called as Unconfirmed Payments.
A: As of now Texoking offers you only a few payment methods. You can do an RTGS or a NEFT , you can deposit a CHEQUE or DD , or you can simply deposit CASH in the provided Company Account Details. These are the simplest, safest and easiest way to make a payment. You may also use Internet Banking.
A: A Demand Draft (DD) is a negotiable instrument. Or an pay order issued by the bank on behalf of the payer / buyer to the Payee / Texoking. A bank issues a demand draft to a client (drawer/buyer), directing another bank (drawee) or one of its own branches to pay a certain sum to the specified party (payee/Texoking). Demand drafts are difficult to countermand. Demand drafts can only be made payable to a specified party, also known as pay to order. Demand drafts are orders of payment by a bank to another bank. Since the amount in Rupees mentioned in the DD is already collected by the bank from the drawer/ buyer a Demand Draft never gets bounced. This is one of the safest modes of payments.
A: A Cheque is a document or a Negotiable Instrument that orders a bank to pay a specific amount of money from a person's or firm’s account to the person in whose name the cheque has been issued. The person writing the cheque, the drawer, has a transaction banking account where their money is held. The drawer writes the various details including the monetary amount, date, and a payee (Texoking) on the cheque, and signs it, ordering their bank, known as the drawee, to pay that person or company (Texoking) the amount of money stated. Cheques were developed as a way to make payments without the need to carry large amounts of money. While paper money evolved from promissory notes, another form of negotiable instrument, similar to Cheques in that they were originally a written order to pay the given amount to whomever had it in their possession (the "bearer"). One should always issue an “A/c Payee” cheque to the payee.
SAMPLE IMAGE OF A CHEQUE:
SAMPLE IMAGE OF PAY IN SLIP OF CHEQUE:
A: Yes, you can surely deposit cash or make a cash payment to Texoking. To make a cash payment to Texoking you can prefer the nearest branch of Axis Bank.
SAMPLE IMAGE OF CASH PAY IN SLIP:
A: The full form of NEFT is "National Electronic Funds Transfer (NEFT). The NEFT is a nationwide payment system facilitating one-to-one funds transfer. Under this system, individuals, firms and corporate companies can electronically transfer funds from any bank branch to any individual, firm or corporate having an account with any other bank branch in the country participating in the system.
There are no limitations for the amount to make a NEFT. You can make a NEFT of any amount.
A: Real time gross settlement systems (RTGS) are specialist funds transfer systems where transfer of money or securities takes place from one bank to another on a "real time" and on "gross" basis. Settlement in "real time" means payment transaction is not subjected to any waiting period. The transactions are settled as soon as they are processed. "Gross settlement" means the transaction is settled on one to one basis without bundling or netting with any other transaction. Once processed, payments are final and irrevocable.
RTGS systems are typically used for high-value transactions that require immediate clearing. In some Countries the RTGS systems may be the only way to get same day cleared funds and so may be used when payments need to be settled urgently.
The minimum limit for RTGS is Rs.200000/- (two lakhs only), there is no upper limit for RTG
A: There are NO hidden charges when you make a purchase on Texoking. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location.

Product Review Creation Guidelines

A: Product reviews on Texoking.com are a great way to help other customers decide what to buy, and what to avoid. Here are some tips to writing great product reviews:
Have you used this product?
It's always better to review a product you have personally experienced.
Educate your readers
Provide a relevant, unbiased overview of the product. Readers are interested in the pros and the cons of the product. Make sure your review stands the test of time, and what you write today is relevant even after years.
Be yourself, be informative
Let your personality shine through, but it's equally important to provide facts to back up your opinion.
A: Buyer’s reviews should be relevant to the product in question. The product review section on Texoking.com is for you to share your opinion on the product, and for other customers to research better. Texoking.com reserves the right to remove reviews that include any of the following:
• Irrelevant review (Review consisting of a combination of random characters, random words, repeated content, reviews on another product.)
• Service feedback, including availability, order or payment related queries (Please use the Contact us form for the same)
• HTML embedded in text
• References to other retailers
• Pricing related comments
• Personal information (Phone numbers, postal address, email address and others)
• Profane comments
• Inflammatory comments
• Copyrighted comments
• Plagiarized content. (Any content found elsewhere on the internet, even if you're the original author.)
• Promotional content
• Reviews by or on behalf of a person or company with a financial interest in the product or a competitor's product (reviews by authors, artists, publishers, manufacturers without disclosure)
• Reviews written for any form of compensation
• Reviews given using fake ids, irrelevant user email ids
• Asking for helpful votes
• Review in any language other than English (unless there is a clear connection to the product, like a regional book or a regional music album)
• Feedback about errors in the product description.

DIFFERENT CARTS

A: We proudly announce that we are the first e-commerce site to introduce “Club Cart”. Basically Texoking.com is purely a wholesale e-commerce site where you can buy only in wholesale i.e. at least one item = one parcel. But this cart has been designed for the beginner buyers who want to buy multiple products in one single parcel. In this cart you can add multiple products of a single seller in one parcel.
This cart helps the small buyers to avoid block their funds in more product parcels.
With help of this cart one can enjoy selling more products in limited capital.
A: No, that is not possible. The functional module of Club Cart do not allow us to club products of multiple sellers in one single parcel.
A: Standard Cart is a regular cart through which you can buy all the products on Texoking in the seller’s standard format i.e. 1 product = 1 parcel or more.
A: Texoking.com is specially designed for the bulk buyers. Here you can send an enquiry for your Bulk requirements.
Here you get the freedom to ask for some extra or special discounts from the sellers for your bulk orders.
A: Texoking.com is the first company to provide this unique online facility of product customization to its buyers.
Here you can ask for any kind of customization in your required listed products. You can get a product changed as per your need. This facility is what usually a buyer needs the most.

SENT ENQUIRIES

A: Here you can see how many enquiries you have sent to Texoking.
A: By clicking to “Sent Enquiries” in “My Account” you get to know about the total enquiries you have sent to Texoking which are not yet attended or of which you didn’t received any quotation or reply..
A: No, you can’t cancel any of your sent enquiries directly in “My Account”. Since it’s just an enquiry it will be reverted with a quotation to you by Texoking. If you find the rates in the quotation proper then accept it or else you can reject the quotation (“Reject Quotation”) reject quotation also means that you have cancelled your Enquiry.
A: During the whole transaction, straight from enquiry to order completion you will be informed of every step of process your enquiry and orders going through via email and SMS.

RECEIVED QUOTATIONS

A: Here you can find The Quotations sent to you by Texoking for your enquiries.
A: Yes you can. If the rates or the Sellers terms are below your expectations & doesn’t convince you completely or if you are not comfortable with the rates you can reject the quotation by clicking to “Reject quotation”.
A: No you can’t. Once you reject the quotation either intentionally or by mistake, its rejected (cancelled) and will be shifted to "Rejected Quotations". If you want it again, please go to "Rejected Quotations", check the expiry date of the concerned quotation & if it's not yet expired, you can accept the quotation. Or else, simply send a new enquiry to which you will get a fresh quotation again. Just accept the quotation & get into a deal.
A: Every quotation sent to you is valid up to a particular period of days (the period may differ from seller to seller). Suppose the quotation is sent to you on 1st January and if it is valid for 15 days, then 16th January will be the Expiry Date of that particular quotation. So please accept the quotations before they get expired and invalid.

REJECTED QUOTATIONS

A: These are the quotations which you find unreasonable and unsatisfactory and thus you reject.
A: As soon as you reject a quotation it does not get deleted. It shifts to "Rejected Quotations" category of your Texoking account.

EXPIRED QUOTATIONS

A: These are the quotations that you fail to accept within their.

RESENT ENQUIRIES

A: When you receive a quotation for one of your enquiry and you want make some alteration in your requirement then instead of accepting the quotation, make the required changes and just resend the enquiry.

CONFIRMED ORDERS

A: Once a quotation is accepted by you, it turns in to a order and when seller accepts the same order it then becomes a "Confirmed Order".
A: The seller accepts the order when you make the payment of the order in advance.
A: Unfortunately, products listed as 'Out of Stock' are not available for sale. You need to add that particular product to your wish list and you will be then informed about the arrival or availability of your wished product. Please use the 'Add To Wish list' feature to be informed of the product's availability with Sellers on Texoking

CANCELLED ORDERS

A: These are the orders that you cancel due to any reason.
A: You can cancel your order until it gets the status "Order In Process" by 'Cancel Order' button. But if the order gets in to the process (Order In Process) you cannot cancel your order. So, you have to be very quick and firm if you really want to cancel your order.
A: There is no such provision of cancellation for the "Orders In Process". But, if you still want to cancel your order then you need to send us a request email. we then will communicate with the concerned seller. If he agrees its well and good but he may ask and deduct some preparatory charges from you, that you have to bear.
A: No you can cancel orders of only "Club Cart" and "Standard Cart". As far as "Bulk Orders" and "Customized Orders" are concerned you cannot cancel them.
A: Customized Orders and the Bulk Orders are specially designed and developed as per your specifications and requirements. It needs a huge effort to change any routine product as per your choice and hence it takes lots of money as well as lots of time to do the changes. So a seller cannot afford the customized orders to be cancelled.> You have to first pay all the preparatory expenses and other charges then we may help you cancel your customized orders.
A: At Texoking we always try to keep each and every process very easy and user friendly. To cancel any of your unprocessed order or any particular item of your order please follow these simple 5 steps.
1) Login to your account
2) Go to My Account
3) Click to the Confirmed Orders
4) Select the particular Order/Cart or any Parcel/Item that you want to cancel.
5) Check the Parcel status
6) Click to the Cancel Link / Button.

ORDER IN PROCESS

A: When the seller starts preparation for your order then you get a "Order In Process" status.
A: There is no any such standard time period to get an order processed. It differs from seller to seller. Sometimes it may take a day or a week or may be more days to get any order in to process.
A: Until and unless each and every parcel is dispatched of the order the status will be shown as "Order In Process". You need not worry about that at all.

DISPATCHED

A: When the parcel of your order is packed and transported to your delivery location the parcel status shows "Dispatched".
A: As soon as the parcel is transported / dispatched to your delivery location, the seller sends all the dispatch documents (Bill, L/R., etc...) to you via reputed courier company. When you show the dispatch documents to the transport company at your location, they will immediately deliver the parcels to you.
A: All deliveries are scheduled through reputed transporters preferred by you. You will be informed when the seller dispatches your consignment and will also be provided a dispatch document details.
A: Products sold by every seller at Texoking are been packed in a weather proof, water proof and damage proof packaging. All sellers follow standard packing procedure. Sellers are rated on packaging quality that affects overall seller rating.
A: It is not defined. Sellers may or may not insure their parcels. It is totally on their willingness of the safety & security of their parcels.
A: All items sold by sellers on Texoking are delivered through reputed transporters preferred by you. You will be provided the dispatch document details. With the help of the details you can ask the transporter preferred by you about the delivery status of your parcels or if the transporter has its website then you can check the delivery schedule right there.
A: You have probably noticed varying delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the transporter’s source availability.
A: Returns are easy. Contact us to initiate a return. You will receive a call explaining the process. For detailed info of the return process please refer our “Return Policy”.
A: As of now, Texoking do not deliver items internationally. The best thing is you will be able to make your purchases on our site from anywhere in the world, but please ensure the delivery address is in IndiA:

TRANSPORTATION

A: We do not decide the transport company to deliver your parcels. In fact, we deliver your parcels only by the transport company preferred and mentioned by you in your order.
A: In that case we would first search another better available transport company that has prompt service to your location and then we would communicate with you, get a confirmation & then will send your parcels.
A: Sellers at Texoking do not incur any transportation or delivery charges. However, the delivery or the transportation charges varies with each transport company. The total inward transportation charges has to be solely beard by you (Buyer).
A: No. There are zero hidden charges on the products sold by the Texoking sellers. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location. Packaging charges are not hidden charges and are charged (if at all) extra depending on the buyer’s product customization.
A: Sellers do not provide any of such estimated time period for delivery. But, generally the sellers ship your parcels within 10 to 20 business days. Business days exclude public holidays and Sundays.
However the delivery or dispatch time period is generally dependent on the following factors
• The Seller offering the product
• Product's availability with the Seller
• The destination to which you want the parcels transported to and geographical location of the Seller

COMPLETED ORDERS

A: The order went through all the process and when each and every product of the order is finally delivered to you, then the order is considered as "Completed Orders". As soon as you receive the parcels from Transport Company you are requested to click the "Order Complete" button in your Texoking account. This action of yours will turn the order status in to "Order Complete"
A: If by mistake you forget to update the order status, no worry... when asked to the transport company, they will inform us and give the delivery details and we will update your order status. You are been requested to please update the status for our and seller's acknowledgement. That will help us run the whole process smoothly.

GOODS RETURN

A: If you found any defect in the goods you return such goods back to the concerned seller. That is called as "Goods Return" process.
A: At TexoKing.com, we believe that customer satisfaction is the only key to success. Therefore we stand behind all products bought at our site.
If you receive a product which is not as per the specifications ordered by you like…
• Wrong Size
• Wrong Color
• Wrong Quantity
• Weaving Defect
• Manufacturing Defect
• Print Mistake
• Damaged or
• Significantly different from the description given by the Seller
Only and only then you can return such goods to the concern seller, following the "Standard Goods Return Process" of Texoking & the Texoking Return Policy.

A: “For some products, the sale is a final sale, and the Seller does not accept any return. Some healthcare products, customized products, Stock lots & Surplus products, make to order products etc. products cannot be returned or the sellers do not take these products back.”
We will also not be able to accept the return if product
• Exhibits physical damage to the box or to the product
• Is returned without original packaging, tags, labels and accessories
• If any identification number, name or code is tampered.
If you have received a damaged product or empty parcel or any item is missing, please contact us within 3 days of receiving the parcel.
A: a) Firstly you should inform Texoking through a request that you want to return the goods of invoice no. ………, Seller Name ……….within 3 days from the receipt of goods (after 3 days of delivery).
b) If the goods are damaged or having any problem like ( Wrong Size, Wrong Colors, Wrong Quantity, Oil Greece Stains, Print Mistake, Weaving Defect, Manufacturing Defect etc… ) then please attach a photo image of the same with the request.
c) In the return request you should provide real, genuine & viable reason for the Goods Return (G R).
d) Texoking then will contact you and conversate (either by Tele Calling or by Email) with you about the case and understand the facts.
e) If its required, your Return request is shared with the concerned seller.
f) After approval, we will ask you to dispatch the product and you can return the concerned goods fulfilling all the formalities through a preferred or available transport. The Transportation charges will be reimbursed by the seller.
g) After the product is received, it is verified against your claim. Refund is initiated after that.
It takes between at least 2 to 4 weeks from the time a request is raised to the time the product is delivered back to us. Exact time would depend on the nature of the product and your location and the transport service provider as well.
Please be assured that we work very hard to ensure that your interests are protected.
A: Items should be returned within 30 days of receiving the product..
A: Make sure that the goods has not been used/worn or altered/tampered with, as well as it is accompanied by its original price tags, brand tags and packing slip. On the carton, do mention all the required Shipping (Transportation) Details.
A: If you are using a transport service to send your product back, you need to bear the transportation cost. However, Texoking or the concern seller will reimburse you the transportation charges.
A: After your parcel is dispatched from your place, you have to be in contact with Texoking as well as the transport co. to know the current status of your return parcel. If the transport company has their website then you can also track your parcel on their website.
A: We initiate the refund within 3 to 4 working days of receiving the product and checked at our center or the concerned seller’s premises. For refunds it takes up to 2 weeks for the amount to get credited in your account after we have initiated the refund.
However, the refund may get delayed or declined if the product received by us is not as per your claim or you have not written Texoking Invoice/Bill number on the package. You need to provide all your bank account details like Account name, account number, Bank name, Bank branch & location, IFS Code etc… that you used during the payment to Texoking so that we could refund your payment through any possible way like NEFT, RTGS, CASH, CHEQUE, DD, etc.

PAYMENT AND OTHERS

A: Either any item that is out of stock or any product you see on the site & you wish to buy it later, you can add that item or product to your wish list. If the selected / added product is out of stock then Texoking will inform you about the arrival of that product so that you can buy it whenever you want.
A: The outstanding payments receivable from you for the credit purchases made by you on Texoking is Due Payments.
A: When you deposit any of your payment in Texoking’s bank account, then as per the banking process it takes a couple of days to get the payment credited to our account. All such payments that are waiting for our confirmation are called as Unconfirmed Payments.
A: As of now Texoking offers you only a few payment methods. You can do an RTGS or a NEFT , you can deposit a CHEQUE or DD , or you can simply deposit CASH in the provided Company Account Details. These are the simplest, safest and easiest way to make a payment. You may also use Internet Banking.
A: A Demand Draft (DD) is a negotiable instrument. Or an pay order issued by the bank on behalf of the payer / buyer to the Payee / Texoking. A bank issues a demand draft to a client (drawer/buyer), directing another bank (drawee) or one of its own branches to pay a certain sum to the specified party (payee/Texoking). Demand drafts are difficult to countermand. Demand drafts can only be made payable to a specified party, also known as pay to order. Demand drafts are orders of payment by a bank to another bank. Since the amount in Rupees mentioned in the DD is already collected by the bank from the drawer/ buyer a Demand Draft never gets bounced. This is one of the safest modes of payments.
A: A Cheque is a document or a Negotiable Instrument that orders a bank to pay a specific amount of money from a person's or firm’s account to the person in whose name the cheque has been issued. The person writing the cheque, the drawer, has a transaction banking account where their money is held. The drawer writes the various details including the monetary amount, date, and a payee (Texoking) on the cheque, and signs it, ordering their bank, known as the drawee, to pay that person or company (Texoking) the amount of money stated. Cheques were developed as a way to make payments without the need to carry large amounts of money. While paper money evolved from promissory notes, another form of negotiable instrument, similar to Cheques in that they were originally a written order to pay the given amount to whomever had it in their possession (the "bearer"). One should always issue an “A/c Payee” cheque to the payee.
SAMPLE IMAGE OF A CHEQUE:
SAMPLE IMAGE OF PAY IN SLIP OF CHEQUE:
A: Yes, you can surely deposit cash or make a cash payment to Texoking. To make a cash payment to Texoking you can prefer the nearest branch of Axis Bank.
SAMPLE IMAGE OF CASH PAY IN SLIP:
A: The full form of NEFT is "National Electronic Funds Transfer (NEFT). The NEFT is a nationwide payment system facilitating one-to-one funds transfer. Under this system, individuals, firms and corporate companies can electronically transfer funds from any bank branch to any individual, firm or corporate having an account with any other bank branch in the country participating in the system.
There are no limitations for the amount to make a NEFT. You can make a NEFT of any amount.
A: Real time gross settlement systems (RTGS) are specialist funds transfer systems where transfer of money or securities takes place from one bank to another on a "real time" and on "gross" basis. Settlement in "real time" means payment transaction is not subjected to any waiting period. The transactions are settled as soon as they are processed. "Gross settlement" means the transaction is settled on one to one basis without bundling or netting with any other transaction. Once processed, payments are final and irrevocable.
RTGS systems are typically used for high-value transactions that require immediate clearing. In some Countries the RTGS systems may be the only way to get same day cleared funds and so may be used when payments need to be settled urgently.
The minimum limit for RTGS is Rs.200000/- (two lakhs only), there is no upper limit for RTG
A: There are NO hidden charges when you make a purchase on Texoking. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location.

Product Review Creation Guidelines

A: Product reviews on Texoking.com are a great way to help other customers decide what to buy, and what to avoid. Here are some tips to writing great product reviews:
Have you used this product?
It's always better to review a product you have personally experienced.
Educate your readers
Provide a relevant, unbiased overview of the product. Readers are interested in the pros and the cons of the product. Make sure your review stands the test of time, and what you write today is relevant even after years.
Be yourself, be informative
Let your personality shine through, but it's equally important to provide facts to back up your opinion.
A: Buyer’s reviews should be relevant to the product in question. The product review section on Texoking.com is for you to share your opinion on the product, and for other customers to research better. Texoking.com reserves the right to remove reviews that include any of the following:
• Irrelevant review (Review consisting of a combination of random characters, random words, repeated content, reviews on another product.)
• Service feedback, including availability, order or payment related queries (Please use the Contact us form for the same)
• HTML embedded in text
• References to other retailers
• Pricing related comments
• Personal information (Phone numbers, postal address, email address and others)
• Profane comments
• Inflammatory comments
• Copyrighted comments
• Plagiarized content. (Any content found elsewhere on the internet, even if you're the original author.)
• Promotional content
• Reviews by or on behalf of a person or company with a financial interest in the product or a competitor's product (reviews by authors, artists, publishers, manufacturers without disclosure)
• Reviews written for any form of compensation
• Reviews given using fake ids, irrelevant user email ids
• Asking for helpful votes
• Review in any language other than English (unless there is a clear connection to the product, like a regional book or a regional music album)
• Feedback about errors in the product description.

DIFFERENT CARTS

A: We proudly announce that we are the first e-commerce site to introduce “Club Cart”. Basically Texoking.com is purely a wholesale e-commerce site where you can buy only in wholesale i.e. at least one item = one parcel. But this cart has been designed for the beginner buyers who want to buy multiple products in one single parcel. In this cart you can add multiple products of a single seller in one parcel.
This cart helps the small buyers to avoid block their funds in more product parcels.
With help of this cart one can enjoy selling more products in limited capital.
A: No, that is not possible. The functional module of Club Cart do not allow us to club products of multiple sellers in one single parcel.
A: Standard Cart is a regular cart through which you can buy all the products on Texoking in the seller’s standard format i.e. 1 product = 1 parcel or more.
A: Texoking.com is specially designed for the bulk buyers. Here you can send an enquiry for your Bulk requirements.
Here you get the freedom to ask for some extra or special discounts from the sellers for your bulk orders.
A: Texoking.com is the first company to provide this unique online facility of product customization to its buyers.
Here you can ask for any kind of customization in your required listed products. You can get a product changed as per your need. This facility is what usually a buyer needs the most.

SENT ENQUIRIES

A: Here you can see how many enquiries you have sent to Texoking.
A: By clicking to “Sent Enquiries” in “My Account” you get to know about the total enquiries you have sent to Texoking which are not yet attended or of which you didn’t received any quotation or reply..
A: No, you can’t cancel any of your sent enquiries directly in “My Account”. Since it’s just an enquiry it will be reverted with a quotation to you by Texoking. If you find the rates in the quotation proper then accept it or else you can reject the quotation (“Reject Quotation”) reject quotation also means that you have cancelled your Enquiry.
A: During the whole transaction, straight from enquiry to order completion you will be informed of every step of process your enquiry and orders going through via email and SMS.

RECEIVED QUOTATIONS

A: Here you can find The Quotations sent to you by Texoking for your enquiries.
A: Yes you can. If the rates or the Sellers terms are below your expectations & doesn’t convince you completely or if you are not comfortable with the rates you can reject the quotation by clicking to “Reject quotation”.
A: No you can’t. Once you reject the quotation either intentionally or by mistake, its rejected (cancelled) and will be shifted to "Rejected Quotations". If you want it again, please go to "Rejected Quotations", check the expiry date of the concerned quotation & if it's not yet expired, you can accept the quotation. Or else, simply send a new enquiry to which you will get a fresh quotation again. Just accept the quotation & get into a deal.
A: Every quotation sent to you is valid up to a particular period of days (the period may differ from seller to seller). Suppose the quotation is sent to you on 1st January and if it is valid for 15 days, then 16th January will be the Expiry Date of that particular quotation. So please accept the quotations before they get expired and invalid.

REJECTED QUOTATIONS

A: These are the quotations which you find unreasonable and unsatisfactory and thus you reject.
A: As soon as you reject a quotation it does not get deleted. It shifts to "Rejected Quotations" category of your Texoking account.

EXPIRED QUOTATIONS

A: These are the quotations that you fail to accept within their.

RESENT ENQUIRIES

A: When you receive a quotation for one of your enquiry and you want make some alteration in your requirement then instead of accepting the quotation, make the required changes and just resend the enquiry.

CONFIRMED ORDERS

A: Once a quotation is accepted by you, it turns in to a order and when seller accepts the same order it then becomes a "Confirmed Order".
A: The seller accepts the order when you make the payment of the order in advance.
A: Unfortunately, products listed as 'Out of Stock' are not available for sale. You need to add that particular product to your wish list and you will be then informed about the arrival or availability of your wished product. Please use the 'Add To Wish list' feature to be informed of the product's availability with Sellers on Texoking

CANCELLED ORDERS

A: These are the orders that you cancel due to any reason.
A: You can cancel your order until it gets the status "Order In Process" by 'Cancel Order' button. But if the order gets in to the process (Order In Process) you cannot cancel your order. So, you have to be very quick and firm if you really want to cancel your order.
A: There is no such provision of cancellation for the "Orders In Process". But, if you still want to cancel your order then you need to send us a request email. we then will communicate with the concerned seller. If he agrees its well and good but he may ask and deduct some preparatory charges from you, that you have to bear.
A: No you can cancel orders of only "Club Cart" and "Standard Cart". As far as "Bulk Orders" and "Customized Orders" are concerned you cannot cancel them.
A: Customized Orders and the Bulk Orders are specially designed and developed as per your specifications and requirements. It needs a huge effort to change any routine product as per your choice and hence it takes lots of money as well as lots of time to do the changes. So a seller cannot afford the customized orders to be cancelled.> You have to first pay all the preparatory expenses and other charges then we may help you cancel your customized orders.
A: At Texoking we always try to keep each and every process very easy and user friendly. To cancel any of your unprocessed order or any particular item of your order please follow these simple 5 steps.
1) Login to your account
2) Go to My Account
3) Click to the Confirmed Orders
4) Select the particular Order/Cart or any Parcel/Item that you want to cancel.
5) Check the Parcel status
6) Click to the Cancel Link / Button.

ORDER IN PROCESS

A: When the seller starts preparation for your order then you get a "Order In Process" status.
A: There is no any such standard time period to get an order processed. It differs from seller to seller. Sometimes it may take a day or a week or may be more days to get any order in to process.
A: Until and unless each and every parcel is dispatched of the order the status will be shown as "Order In Process". You need not worry about that at all.

DISPATCHED

A: When the parcel of your order is packed and transported to your delivery location the parcel status shows "Dispatched".
A: As soon as the parcel is transported / dispatched to your delivery location, the seller sends all the dispatch documents (Bill, L/R., etc...) to you via reputed courier company. When you show the dispatch documents to the transport company at your location, they will immediately deliver the parcels to you.
A: All deliveries are scheduled through reputed transporters preferred by you. You will be informed when the seller dispatches your consignment and will also be provided a dispatch document details.
A: Products sold by every seller at Texoking are been packed in a weather proof, water proof and damage proof packaging. All sellers follow standard packing procedure. Sellers are rated on packaging quality that affects overall seller rating.
A: It is not defined. Sellers may or may not insure their parcels. It is totally on their willingness of the safety & security of their parcels.
A: All items sold by sellers on Texoking are delivered through reputed transporters preferred by you. You will be provided the dispatch document details. With the help of the details you can ask the transporter preferred by you about the delivery status of your parcels or if the transporter has its website then you can check the delivery schedule right there.
A: You have probably noticed varying delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the transporter’s source availability.
A: Returns are easy. Contact us to initiate a return. You will receive a call explaining the process. For detailed info of the return process please refer our “Return Policy”.
A: As of now, Texoking do not deliver items internationally. The best thing is you will be able to make your purchases on our site from anywhere in the world, but please ensure the delivery address is in IndiA:

TRANSPORTATION

A: We do not decide the transport company to deliver your parcels. In fact, we deliver your parcels only by the transport company preferred and mentioned by you in your order.
A: In that case we would first search another better available transport company that has prompt service to your location and then we would communicate with you, get a confirmation & then will send your parcels.
A: Sellers at Texoking do not incur any transportation or delivery charges. However, the delivery or the transportation charges varies with each transport company. The total inward transportation charges has to be solely beard by you (Buyer).
A: No. There are zero hidden charges on the products sold by the Texoking sellers. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location. Packaging charges are not hidden charges and are charged (if at all) extra depending on the buyer’s product customization.
A: Sellers do not provide any of such estimated time period for delivery. But, generally the sellers ship your parcels within 10 to 20 business days. Business days exclude public holidays and Sundays.
However the delivery or dispatch time period is generally dependent on the following factors
• The Seller offering the product
• Product's availability with the Seller
• The destination to which you want the parcels transported to and geographical location of the Seller

COMPLETED ORDERS

A: The order went through all the process and when each and every product of the order is finally delivered to you, then the order is considered as "Completed Orders". As soon as you receive the parcels from Transport Company you are requested to click the "Order Complete" button in your Texoking account. This action of yours will turn the order status in to "Order Complete"
A: If by mistake you forget to update the order status, no worry... when asked to the transport company, they will inform us and give the delivery details and we will update your order status. You are been requested to please update the status for our and seller's acknowledgement. That will help us run the whole process smoothly.

GOODS RETURN

A: If you found any defect in the goods you return such goods back to the concerned seller. That is called as "Goods Return" process.
A: At TexoKing.com, we believe that customer satisfaction is the only key to success. Therefore we stand behind all products bought at our site.
If you receive a product which is not as per the specifications ordered by you like…
• Wrong Size
• Wrong Color
• Wrong Quantity
• Weaving Defect
• Manufacturing Defect
• Print Mistake
• Damaged or
• Significantly different from the description given by the Seller
Only and only then you can return such goods to the concern seller, following the "Standard Goods Return Process" of Texoking & the Texoking Return Policy.

A: “For some products, the sale is a final sale, and the Seller does not accept any return. Some healthcare products, customized products, Stock lots & Surplus products, make to order products etc. products cannot be returned or the sellers do not take these products back.”
We will also not be able to accept the return if product
• Exhibits physical damage to the box or to the product
• Is returned without original packaging, tags, labels and accessories
• If any identification number, name or code is tampered.
If you have received a damaged product or empty parcel or any item is missing, please contact us within 3 days of receiving the parcel.
A: a) Firstly you should inform Texoking through a request that you want to return the goods of invoice no. ………, Seller Name ……….within 3 days from the receipt of goods (after 3 days of delivery).
b) If the goods are damaged or having any problem like ( Wrong Size, Wrong Colors, Wrong Quantity, Oil Greece Stains, Print Mistake, Weaving Defect, Manufacturing Defect etc… ) then please attach a photo image of the same with the request.
c) In the return request you should provide real, genuine & viable reason for the Goods Return (G R).
d) Texoking then will contact you and conversate (either by Tele Calling or by Email) with you about the case and understand the facts.
e) If its required, your Return request is shared with the concerned seller.
f) After approval, we will ask you to dispatch the product and you can return the concerned goods fulfilling all the formalities through a preferred or available transport. The Transportation charges will be reimbursed by the seller.
g) After the product is received, it is verified against your claim. Refund is initiated after that.
It takes between at least 2 to 4 weeks from the time a request is raised to the time the product is delivered back to us. Exact time would depend on the nature of the product and your location and the transport service provider as well.
Please be assured that we work very hard to ensure that your interests are protected.
A: Items should be returned within 30 days of receiving the product..
A: Make sure that the goods has not been used/worn or altered/tampered with, as well as it is accompanied by its original price tags, brand tags and packing slip. On the carton, do mention all the required Shipping (Transportation) Details.
A: If you are using a transport service to send your product back, you need to bear the transportation cost. However, Texoking or the concern seller will reimburse you the transportation charges.
A: After your parcel is dispatched from your place, you have to be in contact with Texoking as well as the transport co. to know the current status of your return parcel. If the transport company has their website then you can also track your parcel on their website.
A: We initiate the refund within 3 to 4 working days of receiving the product and checked at our center or the concerned seller’s premises. For refunds it takes up to 2 weeks for the amount to get credited in your account after we have initiated the refund.
However, the refund may get delayed or declined if the product received by us is not as per your claim or you have not written Texoking Invoice/Bill number on the package. You need to provide all your bank account details like Account name, account number, Bank name, Bank branch & location, IFS Code etc… that you used during the payment to Texoking so that we could refund your payment through any possible way like NEFT, RTGS, CASH, CHEQUE, DD, etc.

PAYMENT AND OTHERS

A: Either any item that is out of stock or any product you see on the site & you wish to buy it later, you can add that item or product to your wish list. If the selected / added product is out of stock then Texoking will inform you about the arrival of that product so that you can buy it whenever you want.
A: The outstanding payments receivable from you for the credit purchases made by you on Texoking is Due Payments.
A: When you deposit any of your payment in Texoking’s bank account, then as per the banking process it takes a couple of days to get the payment credited to our account. All such payments that are waiting for our confirmation are called as Unconfirmed Payments.
A: As of now Texoking offers you only a few payment methods. You can do an RTGS or a NEFT , you can deposit a CHEQUE or DD , or you can simply deposit CASH in the provided Company Account Details. These are the simplest, safest and easiest way to make a payment. You may also use Internet Banking.
A: A Demand Draft (DD) is a negotiable instrument. Or an pay order issued by the bank on behalf of the payer / buyer to the Payee / Texoking. A bank issues a demand draft to a client (drawer/buyer), directing another bank (drawee) or one of its own branches to pay a certain sum to the specified party (payee/Texoking). Demand drafts are difficult to countermand. Demand drafts can only be made payable to a specified party, also known as pay to order. Demand drafts are orders of payment by a bank to another bank. Since the amount in Rupees mentioned in the DD is already collected by the bank from the drawer/ buyer a Demand Draft never gets bounced. This is one of the safest modes of payments.
A: A Cheque is a document or a Negotiable Instrument that orders a bank to pay a specific amount of money from a person's or firm’s account to the person in whose name the cheque has been issued. The person writing the cheque, the drawer, has a transaction banking account where their money is held. The drawer writes the various details including the monetary amount, date, and a payee (Texoking) on the cheque, and signs it, ordering their bank, known as the drawee, to pay that person or company (Texoking) the amount of money stated. Cheques were developed as a way to make payments without the need to carry large amounts of money. While paper money evolved from promissory notes, another form of negotiable instrument, similar to Cheques in that they were originally a written order to pay the given amount to whomever had it in their possession (the "bearer"). One should always issue an “A/c Payee” cheque to the payee.
SAMPLE IMAGE OF A CHEQUE:
SAMPLE IMAGE OF PAY IN SLIP OF CHEQUE:
A: Yes, you can surely deposit cash or make a cash payment to Texoking. To make a cash payment to Texoking you can prefer the nearest branch of Axis Bank.
SAMPLE IMAGE OF CASH PAY IN SLIP:
A: The full form of NEFT is "National Electronic Funds Transfer (NEFT). The NEFT is a nationwide payment system facilitating one-to-one funds transfer. Under this system, individuals, firms and corporate companies can electronically transfer funds from any bank branch to any individual, firm or corporate having an account with any other bank branch in the country participating in the system.
There are no limitations for the amount to make a NEFT. You can make a NEFT of any amount.
A: Real time gross settlement systems (RTGS) are specialist funds transfer systems where transfer of money or securities takes place from one bank to another on a "real time" and on "gross" basis. Settlement in "real time" means payment transaction is not subjected to any waiting period. The transactions are settled as soon as they are processed. "Gross settlement" means the transaction is settled on one to one basis without bundling or netting with any other transaction. Once processed, payments are final and irrevocable.
RTGS systems are typically used for high-value transactions that require immediate clearing. In some Countries the RTGS systems may be the only way to get same day cleared funds and so may be used when payments need to be settled urgently.
The minimum limit for RTGS is Rs.200000/- (two lakhs only), there is no upper limit for RTG
A: There are NO hidden charges when you make a purchase on Texoking. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location.

Product Review Creation Guidelines

A: Product reviews on Texoking.com are a great way to help other customers decide what to buy, and what to avoid. Here are some tips to writing great product reviews:
Have you used this product?
It's always better to review a product you have personally experienced.
Educate your readers
Provide a relevant, unbiased overview of the product. Readers are interested in the pros and the cons of the product. Make sure your review stands the test of time, and what you write today is relevant even after years.
Be yourself, be informative
Let your personality shine through, but it's equally important to provide facts to back up your opinion.
A: Buyer’s reviews should be relevant to the product in question. The product review section on Texoking.com is for you to share your opinion on the product, and for other customers to research better. Texoking.com reserves the right to remove reviews that include any of the following:
• Irrelevant review (Review consisting of a combination of random characters, random words, repeated content, reviews on another product.)
• Service feedback, including availability, order or payment related queries (Please use the Contact us form for the same)
• HTML embedded in text
• References to other retailers
• Pricing related comments
• Personal information (Phone numbers, postal address, email address and others)
• Profane comments
• Inflammatory comments
• Copyrighted comments
• Plagiarized content. (Any content found elsewhere on the internet, even if you're the original author.)
• Promotional content
• Reviews by or on behalf of a person or company with a financial interest in the product or a competitor's product (reviews by authors, artists, publishers, manufacturers without disclosure)
• Reviews written for any form of compensation
• Reviews given using fake ids, irrelevant user email ids
• Asking for helpful votes
• Review in any language other than English (unless there is a clear connection to the product, like a regional book or a regional music album)
• Feedback about errors in the product description.

DIFFERENT CARTS

A: We proudly announce that we are the first e-commerce site to introduce “Club Cart”. Basically Texoking.com is purely a wholesale e-commerce site where you can buy only in wholesale i.e. at least one item = one parcel. But this cart has been designed for the beginner buyers who want to buy multiple products in one single parcel. In this cart you can add multiple products of a single seller in one parcel.
This cart helps the small buyers to avoid block their funds in more product parcels.
With help of this cart one can enjoy selling more products in limited capital.
A: No, that is not possible. The functional module of Club Cart do not allow us to club products of multiple sellers in one single parcel.
A: Standard Cart is a regular cart through which you can buy all the products on Texoking in the seller’s standard format i.e. 1 product = 1 parcel or more.
A: Texoking.com is specially designed for the bulk buyers. Here you can send an enquiry for your Bulk requirements.
Here you get the freedom to ask for some extra or special discounts from the sellers for your bulk orders.
A: Texoking.com is the first company to provide this unique online facility of product customization to its buyers.
Here you can ask for any kind of customization in your required listed products. You can get a product changed as per your need. This facility is what usually a buyer needs the most.

SENT ENQUIRIES

A: Here you can see how many enquiries you have sent to Texoking.
A: By clicking to “Sent Enquiries” in “My Account” you get to know about the total enquiries you have sent to Texoking which are not yet attended or of which you didn’t received any quotation or reply..
A: No, you can’t cancel any of your sent enquiries directly in “My Account”. Since it’s just an enquiry it will be reverted with a quotation to you by Texoking. If you find the rates in the quotation proper then accept it or else you can reject the quotation (“Reject Quotation”) reject quotation also means that you have cancelled your Enquiry.
A: During the whole transaction, straight from enquiry to order completion you will be informed of every step of process your enquiry and orders going through via email and SMS.

RECEIVED QUOTATIONS

A: Here you can find The Quotations sent to you by Texoking for your enquiries.
A: Yes you can. If the rates or the Sellers terms are below your expectations & doesn’t convince you completely or if you are not comfortable with the rates you can reject the quotation by clicking to “Reject quotation”.
A: No you can’t. Once you reject the quotation either intentionally or by mistake, its rejected (cancelled) and will be shifted to "Rejected Quotations". If you want it again, please go to "Rejected Quotations", check the expiry date of the concerned quotation & if it's not yet expired, you can accept the quotation. Or else, simply send a new enquiry to which you will get a fresh quotation again. Just accept the quotation & get into a deal.
A: Every quotation sent to you is valid up to a particular period of days (the period may differ from seller to seller). Suppose the quotation is sent to you on 1st January and if it is valid for 15 days, then 16th January will be the Expiry Date of that particular quotation. So please accept the quotations before they get expired and invalid.

REJECTED QUOTATIONS

A: These are the quotations which you find unreasonable and unsatisfactory and thus you reject.
A: As soon as you reject a quotation it does not get deleted. It shifts to "Rejected Quotations" category of your Texoking account.

EXPIRED QUOTATIONS

A: These are the quotations that you fail to accept within their.

RESENT ENQUIRIES

A: When you receive a quotation for one of your enquiry and you want make some alteration in your requirement then instead of accepting the quotation, make the required changes and just resend the enquiry.

CONFIRMED ORDERS

A: Once a quotation is accepted by you, it turns in to a order and when seller accepts the same order it then becomes a "Confirmed Order".
A: The seller accepts the order when you make the payment of the order in advance.
A: Unfortunately, products listed as 'Out of Stock' are not available for sale. You need to add that particular product to your wish list and you will be then informed about the arrival or availability of your wished product. Please use the 'Add To Wish list' feature to be informed of the product's availability with Sellers on Texoking

CANCELLED ORDERS

A: These are the orders that you cancel due to any reason.
A: You can cancel your order until it gets the status "Order In Process" by 'Cancel Order' button. But if the order gets in to the process (Order In Process) you cannot cancel your order. So, you have to be very quick and firm if you really want to cancel your order.
A: There is no such provision of cancellation for the "Orders In Process". But, if you still want to cancel your order then you need to send us a request email. we then will communicate with the concerned seller. If he agrees its well and good but he may ask and deduct some preparatory charges from you, that you have to bear.
A: No you can cancel orders of only "Club Cart" and "Standard Cart". As far as "Bulk Orders" and "Customized Orders" are concerned you cannot cancel them.
A: Customized Orders and the Bulk Orders are specially designed and developed as per your specifications and requirements. It needs a huge effort to change any routine product as per your choice and hence it takes lots of money as well as lots of time to do the changes. So a seller cannot afford the customized orders to be cancelled.> You have to first pay all the preparatory expenses and other charges then we may help you cancel your customized orders.
A: At Texoking we always try to keep each and every process very easy and user friendly. To cancel any of your unprocessed order or any particular item of your order please follow these simple 5 steps.
1) Login to your account
2) Go to My Account
3) Click to the Confirmed Orders
4) Select the particular Order/Cart or any Parcel/Item that you want to cancel.
5) Check the Parcel status
6) Click to the Cancel Link / Button.

ORDER IN PROCESS

A: When the seller starts preparation for your order then you get a "Order In Process" status.
A: There is no any such standard time period to get an order processed. It differs from seller to seller. Sometimes it may take a day or a week or may be more days to get any order in to process.
A: Until and unless each and every parcel is dispatched of the order the status will be shown as "Order In Process". You need not worry about that at all.

DISPATCHED

A: When the parcel of your order is packed and transported to your delivery location the parcel status shows "Dispatched".
A: As soon as the parcel is transported / dispatched to your delivery location, the seller sends all the dispatch documents (Bill, L/R., etc...) to you via reputed courier company. When you show the dispatch documents to the transport company at your location, they will immediately deliver the parcels to you.
A: All deliveries are scheduled through reputed transporters preferred by you. You will be informed when the seller dispatches your consignment and will also be provided a dispatch document details.
A: Products sold by every seller at Texoking are been packed in a weather proof, water proof and damage proof packaging. All sellers follow standard packing procedure. Sellers are rated on packaging quality that affects overall seller rating.
A: It is not defined. Sellers may or may not insure their parcels. It is totally on their willingness of the safety & security of their parcels.
A: All items sold by sellers on Texoking are delivered through reputed transporters preferred by you. You will be provided the dispatch document details. With the help of the details you can ask the transporter preferred by you about the delivery status of your parcels or if the transporter has its website then you can check the delivery schedule right there.
A: You have probably noticed varying delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the transporter’s source availability.
A: Returns are easy. Contact us to initiate a return. You will receive a call explaining the process. For detailed info of the return process please refer our “Return Policy”.
A: As of now, Texoking do not deliver items internationally. The best thing is you will be able to make your purchases on our site from anywhere in the world, but please ensure the delivery address is in IndiA:

TRANSPORTATION

A: We do not decide the transport company to deliver your parcels. In fact, we deliver your parcels only by the transport company preferred and mentioned by you in your order.
A: In that case we would first search another better available transport company that has prompt service to your location and then we would communicate with you, get a confirmation & then will send your parcels.
A: Sellers at Texoking do not incur any transportation or delivery charges. However, the delivery or the transportation charges varies with each transport company. The total inward transportation charges has to be solely beard by you (Buyer).
A: No. There are zero hidden charges on the products sold by the Texoking sellers. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location. Packaging charges are not hidden charges and are charged (if at all) extra depending on the buyer’s product customization.
A: Sellers do not provide any of such estimated time period for delivery. But, generally the sellers ship your parcels within 10 to 20 business days. Business days exclude public holidays and Sundays.
However the delivery or dispatch time period is generally dependent on the following factors
• The Seller offering the product
• Product's availability with the Seller
• The destination to which you want the parcels transported to and geographical location of the Seller

COMPLETED ORDERS

A: The order went through all the process and when each and every product of the order is finally delivered to you, then the order is considered as "Completed Orders". As soon as you receive the parcels from Transport Company you are requested to click the "Order Complete" button in your Texoking account. This action of yours will turn the order status in to "Order Complete"
A: If by mistake you forget to update the order status, no worry... when asked to the transport company, they will inform us and give the delivery details and we will update your order status. You are been requested to please update the status for our and seller's acknowledgement. That will help us run the whole process smoothly.

GOODS RETURN

A: If you found any defect in the goods you return such goods back to the concerned seller. That is called as "Goods Return" process.
A: At TexoKing.com, we believe that customer satisfaction is the only key to success. Therefore we stand behind all products bought at our site.
If you receive a product which is not as per the specifications ordered by you like…
• Wrong Size
• Wrong Color
• Wrong Quantity
• Weaving Defect
• Manufacturing Defect
• Print Mistake
• Damaged or
• Significantly different from the description given by the Seller
Only and only then you can return such goods to the concern seller, following the "Standard Goods Return Process" of Texoking & the Texoking Return Policy.

A: “For some products, the sale is a final sale, and the Seller does not accept any return. Some healthcare products, customized products, Stock lots & Surplus products, make to order products etc. products cannot be returned or the sellers do not take these products back.”
We will also not be able to accept the return if product
• Exhibits physical damage to the box or to the product
• Is returned without original packaging, tags, labels and accessories
• If any identification number, name or code is tampered.
If you have received a damaged product or empty parcel or any item is missing, please contact us within 3 days of receiving the parcel.
A: a) Firstly you should inform Texoking through a request that you want to return the goods of invoice no. ………, Seller Name ……….within 3 days from the receipt of goods (after 3 days of delivery).
b) If the goods are damaged or having any problem like ( Wrong Size, Wrong Colors, Wrong Quantity, Oil Greece Stains, Print Mistake, Weaving Defect, Manufacturing Defect etc… ) then please attach a photo image of the same with the request.
c) In the return request you should provide real, genuine & viable reason for the Goods Return (G R).
d) Texoking then will contact you and conversate (either by Tele Calling or by Email) with you about the case and understand the facts.
e) If its required, your Return request is shared with the concerned seller.
f) After approval, we will ask you to dispatch the product and you can return the concerned goods fulfilling all the formalities through a preferred or available transport. The Transportation charges will be reimbursed by the seller.
g) After the product is received, it is verified against your claim. Refund is initiated after that.
It takes between at least 2 to 4 weeks from the time a request is raised to the time the product is delivered back to us. Exact time would depend on the nature of the product and your location and the transport service provider as well.
Please be assured that we work very hard to ensure that your interests are protected.
A: Items should be returned within 30 days of receiving the product..
A: Make sure that the goods has not been used/worn or altered/tampered with, as well as it is accompanied by its original price tags, brand tags and packing slip. On the carton, do mention all the required Shipping (Transportation) Details.
A: If you are using a transport service to send your product back, you need to bear the transportation cost. However, Texoking or the concern seller will reimburse you the transportation charges.
A: After your parcel is dispatched from your place, you have to be in contact with Texoking as well as the transport co. to know the current status of your return parcel. If the transport company has their website then you can also track your parcel on their website.
A: We initiate the refund within 3 to 4 working days of receiving the product and checked at our center or the concerned seller’s premises. For refunds it takes up to 2 weeks for the amount to get credited in your account after we have initiated the refund.
However, the refund may get delayed or declined if the product received by us is not as per your claim or you have not written Texoking Invoice/Bill number on the package. You need to provide all your bank account details like Account name, account number, Bank name, Bank branch & location, IFS Code etc… that you used during the payment to Texoking so that we could refund your payment through any possible way like NEFT, RTGS, CASH, CHEQUE, DD, etc.

PAYMENT AND OTHERS

A: Either any item that is out of stock or any product you see on the site & you wish to buy it later, you can add that item or product to your wish list. If the selected / added product is out of stock then Texoking will inform you about the arrival of that product so that you can buy it whenever you want.
A: The outstanding payments receivable from you for the credit purchases made by you on Texoking is Due Payments.
A: When you deposit any of your payment in Texoking’s bank account, then as per the banking process it takes a couple of days to get the payment credited to our account. All such payments that are waiting for our confirmation are called as Unconfirmed Payments.
A: As of now Texoking offers you only a few payment methods. You can do an RTGS or a NEFT , you can deposit a CHEQUE or DD , or you can simply deposit CASH in the provided Company Account Details. These are the simplest, safest and easiest way to make a payment. You may also use Internet Banking.
A: A Demand Draft (DD) is a negotiable instrument. Or an pay order issued by the bank on behalf of the payer / buyer to the Payee / Texoking. A bank issues a demand draft to a client (drawer/buyer), directing another bank (drawee) or one of its own branches to pay a certain sum to the specified party (payee/Texoking). Demand drafts are difficult to countermand. Demand drafts can only be made payable to a specified party, also known as pay to order. Demand drafts are orders of payment by a bank to another bank. Since the amount in Rupees mentioned in the DD is already collected by the bank from the drawer/ buyer a Demand Draft never gets bounced. This is one of the safest modes of payments.
A: A Cheque is a document or a Negotiable Instrument that orders a bank to pay a specific amount of money from a person's or firm’s account to the person in whose name the cheque has been issued. The person writing the cheque, the drawer, has a transaction banking account where their money is held. The drawer writes the various details including the monetary amount, date, and a payee (Texoking) on the cheque, and signs it, ordering their bank, known as the drawee, to pay that person or company (Texoking) the amount of money stated. Cheques were developed as a way to make payments without the need to carry large amounts of money. While paper money evolved from promissory notes, another form of negotiable instrument, similar to Cheques in that they were originally a written order to pay the given amount to whomever had it in their possession (the "bearer"). One should always issue an “A/c Payee” cheque to the payee.
SAMPLE IMAGE OF A CHEQUE:
SAMPLE IMAGE OF PAY IN SLIP OF CHEQUE:
A: Yes, you can surely deposit cash or make a cash payment to Texoking. To make a cash payment to Texoking you can prefer the nearest branch of Axis Bank.
SAMPLE IMAGE OF CASH PAY IN SLIP:
A: The full form of NEFT is "National Electronic Funds Transfer (NEFT). The NEFT is a nationwide payment system facilitating one-to-one funds transfer. Under this system, individuals, firms and corporate companies can electronically transfer funds from any bank branch to any individual, firm or corporate having an account with any other bank branch in the country participating in the system.
There are no limitations for the amount to make a NEFT. You can make a NEFT of any amount.
A: Real time gross settlement systems (RTGS) are specialist funds transfer systems where transfer of money or securities takes place from one bank to another on a "real time" and on "gross" basis. Settlement in "real time" means payment transaction is not subjected to any waiting period. The transactions are settled as soon as they are processed. "Gross settlement" means the transaction is settled on one to one basis without bundling or netting with any other transaction. Once processed, payments are final and irrevocable.
RTGS systems are typically used for high-value transactions that require immediate clearing. In some Countries the RTGS systems may be the only way to get same day cleared funds and so may be used when payments need to be settled urgently.
The minimum limit for RTGS is Rs.200000/- (two lakhs only), there is no upper limit for RTG
A: There are NO hidden charges when you make a purchase on Texoking. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location.

Product Review Creation Guidelines

A: Product reviews on Texoking.com are a great way to help other customers decide what to buy, and what to avoid. Here are some tips to writing great product reviews:
Have you used this product?
It's always better to review a product you have personally experienced.
Educate your readers
Provide a relevant, unbiased overview of the product. Readers are interested in the pros and the cons of the product. Make sure your review stands the test of time, and what you write today is relevant even after years.
Be yourself, be informative
Let your personality shine through, but it's equally important to provide facts to back up your opinion.
A: Buyer’s reviews should be relevant to the product in question. The product review section on Texoking.com is for you to share your opinion on the product, and for other customers to research better. Texoking.com reserves the right to remove reviews that include any of the following:
• Irrelevant review (Review consisting of a combination of random characters, random words, repeated content, reviews on another product.)
• Service feedback, including availability, order or payment related queries (Please use the Contact us form for the same)
• HTML embedded in text
• References to other retailers
• Pricing related comments
• Personal information (Phone numbers, postal address, email address and others)
• Profane comments
• Inflammatory comments
• Copyrighted comments
• Plagiarized content. (Any content found elsewhere on the internet, even if you're the original author.)
• Promotional content
• Reviews by or on behalf of a person or company with a financial interest in the product or a competitor's product (reviews by authors, artists, publishers, manufacturers without disclosure)
• Reviews written for any form of compensation
• Reviews given using fake ids, irrelevant user email ids
• Asking for helpful votes
• Review in any language other than English (unless there is a clear connection to the product, like a regional book or a regional music album)
• Feedback about errors in the product description.

DIFFERENT CARTS

A: We proudly announce that we are the first e-commerce site to introduce “Club Cart”. Basically Texoking.com is purely a wholesale e-commerce site where you can buy only in wholesale i.e. at least one item = one parcel. But this cart has been designed for the beginner buyers who want to buy multiple products in one single parcel. In this cart you can add multiple products of a single seller in one parcel.
This cart helps the small buyers to avoid block their funds in more product parcels.
With help of this cart one can enjoy selling more products in limited capital.
A: No, that is not possible. The functional module of Club Cart do not allow us to club products of multiple sellers in one single parcel.
A: Standard Cart is a regular cart through which you can buy all the products on Texoking in the seller’s standard format i.e. 1 product = 1 parcel or more.
A: Texoking.com is specially designed for the bulk buyers. Here you can send an enquiry for your Bulk requirements.
Here you get the freedom to ask for some extra or special discounts from the sellers for your bulk orders.
A: Texoking.com is the first company to provide this unique online facility of product customization to its buyers.
Here you can ask for any kind of customization in your required listed products. You can get a product changed as per your need. This facility is what usually a buyer needs the most.

SENT ENQUIRIES

A: Here you can see how many enquiries you have sent to Texoking.
A: By clicking to “Sent Enquiries” in “My Account” you get to know about the total enquiries you have sent to Texoking which are not yet attended or of which you didn’t received any quotation or reply..
A: No, you can’t cancel any of your sent enquiries directly in “My Account”. Since it’s just an enquiry it will be reverted with a quotation to you by Texoking. If you find the rates in the quotation proper then accept it or else you can reject the quotation (“Reject Quotation”) reject quotation also means that you have cancelled your Enquiry.
A: During the whole transaction, straight from enquiry to order completion you will be informed of every step of process your enquiry and orders going through via email and SMS.

RECEIVED QUOTATIONS

A: Here you can find The Quotations sent to you by Texoking for your enquiries.
A: Yes you can. If the rates or the Sellers terms are below your expectations & doesn’t convince you completely or if you are not comfortable with the rates you can reject the quotation by clicking to “Reject quotation”.
A: No you can’t. Once you reject the quotation either intentionally or by mistake, its rejected (cancelled) and will be shifted to "Rejected Quotations". If you want it again, please go to "Rejected Quotations", check the expiry date of the concerned quotation & if it's not yet expired, you can accept the quotation. Or else, simply send a new enquiry to which you will get a fresh quotation again. Just accept the quotation & get into a deal.
A: Every quotation sent to you is valid up to a particular period of days (the period may differ from seller to seller). Suppose the quotation is sent to you on 1st January and if it is valid for 15 days, then 16th January will be the Expiry Date of that particular quotation. So please accept the quotations before they get expired and invalid.

REJECTED QUOTATIONS

A: These are the quotations which you find unreasonable and unsatisfactory and thus you reject.
A: As soon as you reject a quotation it does not get deleted. It shifts to "Rejected Quotations" category of your Texoking account.

EXPIRED QUOTATIONS

A: These are the quotations that you fail to accept within their.

RESENT ENQUIRIES

A: When you receive a quotation for one of your enquiry and you want make some alteration in your requirement then instead of accepting the quotation, make the required changes and just resend the enquiry.

CONFIRMED ORDERS

A: Once a quotation is accepted by you, it turns in to a order and when seller accepts the same order it then becomes a "Confirmed Order".
A: The seller accepts the order when you make the payment of the order in advance.
A: Unfortunately, products listed as 'Out of Stock' are not available for sale. You need to add that particular product to your wish list and you will be then informed about the arrival or availability of your wished product. Please use the 'Add To Wish list' feature to be informed of the product's availability with Sellers on Texoking

CANCELLED ORDERS

A: These are the orders that you cancel due to any reason.
A: You can cancel your order until it gets the status "Order In Process" by 'Cancel Order' button. But if the order gets in to the process (Order In Process) you cannot cancel your order. So, you have to be very quick and firm if you really want to cancel your order.
A: There is no such provision of cancellation for the "Orders In Process". But, if you still want to cancel your order then you need to send us a request email. we then will communicate with the concerned seller. If he agrees its well and good but he may ask and deduct some preparatory charges from you, that you have to bear.
A: No you can cancel orders of only "Club Cart" and "Standard Cart". As far as "Bulk Orders" and "Customized Orders" are concerned you cannot cancel them.
A: Customized Orders and the Bulk Orders are specially designed and developed as per your specifications and requirements. It needs a huge effort to change any routine product as per your choice and hence it takes lots of money as well as lots of time to do the changes. So a seller cannot afford the customized orders to be cancelled.> You have to first pay all the preparatory expenses and other charges then we may help you cancel your customized orders.
A: At Texoking we always try to keep each and every process very easy and user friendly. To cancel any of your unprocessed order or any particular item of your order please follow these simple 5 steps.
1) Login to your account
2) Go to My Account
3) Click to the Confirmed Orders
4) Select the particular Order/Cart or any Parcel/Item that you want to cancel.
5) Check the Parcel status
6) Click to the Cancel Link / Button.

ORDER IN PROCESS

A: When the seller starts preparation for your order then you get a "Order In Process" status.
A: There is no any such standard time period to get an order processed. It differs from seller to seller. Sometimes it may take a day or a week or may be more days to get any order in to process.
A: Until and unless each and every parcel is dispatched of the order the status will be shown as "Order In Process". You need not worry about that at all.

DISPATCHED

A: When the parcel of your order is packed and transported to your delivery location the parcel status shows "Dispatched".
A: As soon as the parcel is transported / dispatched to your delivery location, the seller sends all the dispatch documents (Bill, L/R., etc...) to you via reputed courier company. When you show the dispatch documents to the transport company at your location, they will immediately deliver the parcels to you.
A: All deliveries are scheduled through reputed transporters preferred by you. You will be informed when the seller dispatches your consignment and will also be provided a dispatch document details.
A: Products sold by every seller at Texoking are been packed in a weather proof, water proof and damage proof packaging. All sellers follow standard packing procedure. Sellers are rated on packaging quality that affects overall seller rating.
A: It is not defined. Sellers may or may not insure their parcels. It is totally on their willingness of the safety & security of their parcels.
A: All items sold by sellers on Texoking are delivered through reputed transporters preferred by you. You will be provided the dispatch document details. With the help of the details you can ask the transporter preferred by you about the delivery status of your parcels or if the transporter has its website then you can check the delivery schedule right there.
A: You have probably noticed varying delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the transporter’s source availability.
A: Returns are easy. Contact us to initiate a return. You will receive a call explaining the process. For detailed info of the return process please refer our “Return Policy”.
A: As of now, Texoking do not deliver items internationally. The best thing is you will be able to make your purchases on our site from anywhere in the world, but please ensure the delivery address is in IndiA:

TRANSPORTATION

A: We do not decide the transport company to deliver your parcels. In fact, we deliver your parcels only by the transport company preferred and mentioned by you in your order.
A: In that case we would first search another better available transport company that has prompt service to your location and then we would communicate with you, get a confirmation & then will send your parcels.
A: Sellers at Texoking do not incur any transportation or delivery charges. However, the delivery or the transportation charges varies with each transport company. The total inward transportation charges has to be solely beard by you (Buyer).
A: No. There are zero hidden charges on the products sold by the Texoking sellers. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location. Packaging charges are not hidden charges and are charged (if at all) extra depending on the buyer’s product customization.
A: Sellers do not provide any of such estimated time period for delivery. But, generally the sellers ship your parcels within 10 to 20 business days. Business days exclude public holidays and Sundays.
However the delivery or dispatch time period is generally dependent on the following factors
• The Seller offering the product
• Product's availability with the Seller
• The destination to which you want the parcels transported to and geographical location of the Seller

COMPLETED ORDERS

A: The order went through all the process and when each and every product of the order is finally delivered to you, then the order is considered as "Completed Orders". As soon as you receive the parcels from Transport Company you are requested to click the "Order Complete" button in your Texoking account. This action of yours will turn the order status in to "Order Complete"
A: If by mistake you forget to update the order status, no worry... when asked to the transport company, they will inform us and give the delivery details and we will update your order status. You are been requested to please update the status for our and seller's acknowledgement. That will help us run the whole process smoothly.

GOODS RETURN

A: If you found any defect in the goods you return such goods back to the concerned seller. That is called as "Goods Return" process.
A: At TexoKing.com, we believe that customer satisfaction is the only key to success. Therefore we stand behind all products bought at our site.
If you receive a product which is not as per the specifications ordered by you like…
• Wrong Size
• Wrong Color
• Wrong Quantity
• Weaving Defect
• Manufacturing Defect
• Print Mistake
• Damaged or
• Significantly different from the description given by the Seller
Only and only then you can return such goods to the concern seller, following the "Standard Goods Return Process" of Texoking & the Texoking Return Policy.

A: “For some products, the sale is a final sale, and the Seller does not accept any return. Some healthcare products, customized products, Stock lots & Surplus products, make to order products etc. products cannot be returned or the sellers do not take these products back.”
We will also not be able to accept the return if product
• Exhibits physical damage to the box or to the product
• Is returned without original packaging, tags, labels and accessories
• If any identification number, name or code is tampered.
If you have received a damaged product or empty parcel or any item is missing, please contact us within 3 days of receiving the parcel.
A: a) Firstly you should inform Texoking through a request that you want to return the goods of invoice no. ………, Seller Name ……….within 3 days from the receipt of goods (after 3 days of delivery).
b) If the goods are damaged or having any problem like ( Wrong Size, Wrong Colors, Wrong Quantity, Oil Greece Stains, Print Mistake, Weaving Defect, Manufacturing Defect etc… ) then please attach a photo image of the same with the request.
c) In the return request you should provide real, genuine & viable reason for the Goods Return (G R).
d) Texoking then will contact you and conversate (either by Tele Calling or by Email) with you about the case and understand the facts.
e) If its required, your Return request is shared with the concerned seller.
f) After approval, we will ask you to dispatch the product and you can return the concerned goods fulfilling all the formalities through a preferred or available transport. The Transportation charges will be reimbursed by the seller.
g) After the product is received, it is verified against your claim. Refund is initiated after that.
It takes between at least 2 to 4 weeks from the time a request is raised to the time the product is delivered back to us. Exact time would depend on the nature of the product and your location and the transport service provider as well.
Please be assured that we work very hard to ensure that your interests are protected.
A: Items should be returned within 30 days of receiving the product..
A: Make sure that the goods has not been used/worn or altered/tampered with, as well as it is accompanied by its original price tags, brand tags and packing slip. On the carton, do mention all the required Shipping (Transportation) Details.
A: If you are using a transport service to send your product back, you need to bear the transportation cost. However, Texoking or the concern seller will reimburse you the transportation charges.
A: After your parcel is dispatched from your place, you have to be in contact with Texoking as well as the transport co. to know the current status of your return parcel. If the transport company has their website then you can also track your parcel on their website.
A: We initiate the refund within 3 to 4 working days of receiving the product and checked at our center or the concerned seller’s premises. For refunds it takes up to 2 weeks for the amount to get credited in your account after we have initiated the refund.
However, the refund may get delayed or declined if the product received by us is not as per your claim or you have not written Texoking Invoice/Bill number on the package. You need to provide all your bank account details like Account name, account number, Bank name, Bank branch & location, IFS Code etc… that you used during the payment to Texoking so that we could refund your payment through any possible way like NEFT, RTGS, CASH, CHEQUE, DD, etc.

PAYMENT AND OTHERS

A: Either any item that is out of stock or any product you see on the site & you wish to buy it later, you can add that item or product to your wish list. If the selected / added product is out of stock then Texoking will inform you about the arrival of that product so that you can buy it whenever you want.
A: The outstanding payments receivable from you for the credit purchases made by you on Texoking is Due Payments.
A: When you deposit any of your payment in Texoking’s bank account, then as per the banking process it takes a couple of days to get the payment credited to our account. All such payments that are waiting for our confirmation are called as Unconfirmed Payments.
A: As of now Texoking offers you only a few payment methods. You can do an RTGS or a NEFT , you can deposit a CHEQUE or DD , or you can simply deposit CASH in the provided Company Account Details. These are the simplest, safest and easiest way to make a payment. You may also use Internet Banking.
A: A Demand Draft (DD) is a negotiable instrument. Or an pay order issued by the bank on behalf of the payer / buyer to the Payee / Texoking. A bank issues a demand draft to a client (drawer/buyer), directing another bank (drawee) or one of its own branches to pay a certain sum to the specified party (payee/Texoking). Demand drafts are difficult to countermand. Demand drafts can only be made payable to a specified party, also known as pay to order. Demand drafts are orders of payment by a bank to another bank. Since the amount in Rupees mentioned in the DD is already collected by the bank from the drawer/ buyer a Demand Draft never gets bounced. This is one of the safest modes of payments.
A: A Cheque is a document or a Negotiable Instrument that orders a bank to pay a specific amount of money from a person's or firm’s account to the person in whose name the cheque has been issued. The person writing the cheque, the drawer, has a transaction banking account where their money is held. The drawer writes the various details including the monetary amount, date, and a payee (Texoking) on the cheque, and signs it, ordering their bank, known as the drawee, to pay that person or company (Texoking) the amount of money stated. Cheques were developed as a way to make payments without the need to carry large amounts of money. While paper money evolved from promissory notes, another form of negotiable instrument, similar to Cheques in that they were originally a written order to pay the given amount to whomever had it in their possession (the "bearer"). One should always issue an “A/c Payee” cheque to the payee.
SAMPLE IMAGE OF A CHEQUE:
SAMPLE IMAGE OF PAY IN SLIP OF CHEQUE:
A: Yes, you can surely deposit cash or make a cash payment to Texoking. To make a cash payment to Texoking you can prefer the nearest branch of Axis Bank.
SAMPLE IMAGE OF CASH PAY IN SLIP:
A: The full form of NEFT is "National Electronic Funds Transfer (NEFT). The NEFT is a nationwide payment system facilitating one-to-one funds transfer. Under this system, individuals, firms and corporate companies can electronically transfer funds from any bank branch to any individual, firm or corporate having an account with any other bank branch in the country participating in the system.
There are no limitations for the amount to make a NEFT. You can make a NEFT of any amount.
A: Real time gross settlement systems (RTGS) are specialist funds transfer systems where transfer of money or securities takes place from one bank to another on a "real time" and on "gross" basis. Settlement in "real time" means payment transaction is not subjected to any waiting period. The transactions are settled as soon as they are processed. "Gross settlement" means the transaction is settled on one to one basis without bundling or netting with any other transaction. Once processed, payments are final and irrevocable.
RTGS systems are typically used for high-value transactions that require immediate clearing. In some Countries the RTGS systems may be the only way to get same day cleared funds and so may be used when payments need to be settled urgently.
The minimum limit for RTGS is Rs.200000/- (two lakhs only), there is no upper limit for RTG
A: There are NO hidden charges when you make a purchase on Texoking. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location.

Product Review Creation Guidelines

A: Product reviews on Texoking.com are a great way to help other customers decide what to buy, and what to avoid. Here are some tips to writing great product reviews:
Have you used this product?
It's always better to review a product you have personally experienced.
Educate your readers
Provide a relevant, unbiased overview of the product. Readers are interested in the pros and the cons of the product. Make sure your review stands the test of time, and what you write today is relevant even after years.
Be yourself, be informative
Let your personality shine through, but it's equally important to provide facts to back up your opinion.
A: Buyer’s reviews should be relevant to the product in question. The product review section on Texoking.com is for you to share your opinion on the product, and for other customers to research better. Texoking.com reserves the right to remove reviews that include any of the following:
• Irrelevant review (Review consisting of a combination of random characters, random words, repeated content, reviews on another product.)
• Service feedback, including availability, order or payment related queries (Please use the Contact us form for the same)
• HTML embedded in text
• References to other retailers
• Pricing related comments
• Personal information (Phone numbers, postal address, email address and others)
• Profane comments
• Inflammatory comments
• Copyrighted comments
• Plagiarized content. (Any content found elsewhere on the internet, even if you're the original author.)
• Promotional content
• Reviews by or on behalf of a person or company with a financial interest in the product or a competitor's product (reviews by authors, artists, publishers, manufacturers without disclosure)
• Reviews written for any form of compensation
• Reviews given using fake ids, irrelevant user email ids
• Asking for helpful votes
• Review in any language other than English (unless there is a clear connection to the product, like a regional book or a regional music album)
• Feedback about errors in the product description.

DIFFERENT CARTS

A: We proudly announce that we are the first e-commerce site to introduce “Club Cart”. Basically Texoking.com is purely a wholesale e-commerce site where you can buy only in wholesale i.e. at least one item = one parcel. But this cart has been designed for the beginner buyers who want to buy multiple products in one single parcel. In this cart you can add multiple products of a single seller in one parcel.
This cart helps the small buyers to avoid block their funds in more product parcels.
With help of this cart one can enjoy selling more products in limited capital.
A: No, that is not possible. The functional module of Club Cart do not allow us to club products of multiple sellers in one single parcel.
A: Standard Cart is a regular cart through which you can buy all the products on Texoking in the seller’s standard format i.e. 1 product = 1 parcel or more.
A: Texoking.com is specially designed for the bulk buyers. Here you can send an enquiry for your Bulk requirements.
Here you get the freedom to ask for some extra or special discounts from the sellers for your bulk orders.
A: Texoking.com is the first company to provide this unique online facility of product customization to its buyers.
Here you can ask for any kind of customization in your required listed products. You can get a product changed as per your need. This facility is what usually a buyer needs the most.

SENT ENQUIRIES

A: Here you can see how many enquiries you have sent to Texoking.
A: By clicking to “Sent Enquiries” in “My Account” you get to know about the total enquiries you have sent to Texoking which are not yet attended or of which you didn’t received any quotation or reply..
A: No, you can’t cancel any of your sent enquiries directly in “My Account”. Since it’s just an enquiry it will be reverted with a quotation to you by Texoking. If you find the rates in the quotation proper then accept it or else you can reject the quotation (“Reject Quotation”) reject quotation also means that you have cancelled your Enquiry.
A: During the whole transaction, straight from enquiry to order completion you will be informed of every step of process your enquiry and orders going through via email and SMS.

RECEIVED QUOTATIONS

A: Here you can find The Quotations sent to you by Texoking for your enquiries.
A: Yes you can. If the rates or the Sellers terms are below your expectations & doesn’t convince you completely or if you are not comfortable with the rates you can reject the quotation by clicking to “Reject quotation”.
A: No you can’t. Once you reject the quotation either intentionally or by mistake, its rejected (cancelled) and will be shifted to "Rejected Quotations". If you want it again, please go to "Rejected Quotations", check the expiry date of the concerned quotation & if it's not yet expired, you can accept the quotation. Or else, simply send a new enquiry to which you will get a fresh quotation again. Just accept the quotation & get into a deal.
A: Every quotation sent to you is valid up to a particular period of days (the period may differ from seller to seller). Suppose the quotation is sent to you on 1st January and if it is valid for 15 days, then 16th January will be the Expiry Date of that particular quotation. So please accept the quotations before they get expired and invalid.

REJECTED QUOTATIONS

A: These are the quotations which you find unreasonable and unsatisfactory and thus you reject.
A: As soon as you reject a quotation it does not get deleted. It shifts to "Rejected Quotations" category of your Texoking account.

EXPIRED QUOTATIONS

A: These are the quotations that you fail to accept within their.

RESENT ENQUIRIES

A: When you receive a quotation for one of your enquiry and you want make some alteration in your requirement then instead of accepting the quotation, make the required changes and just resend the enquiry.

CONFIRMED ORDERS

A: Once a quotation is accepted by you, it turns in to a order and when seller accepts the same order it then becomes a "Confirmed Order".
A: The seller accepts the order when you make the payment of the order in advance.
A: Unfortunately, products listed as 'Out of Stock' are not available for sale. You need to add that particular product to your wish list and you will be then informed about the arrival or availability of your wished product. Please use the 'Add To Wish list' feature to be informed of the product's availability with Sellers on Texoking

CANCELLED ORDERS

A: These are the orders that you cancel due to any reason.
A: You can cancel your order until it gets the status "Order In Process" by 'Cancel Order' button. But if the order gets in to the process (Order In Process) you cannot cancel your order. So, you have to be very quick and firm if you really want to cancel your order.
A: There is no such provision of cancellation for the "Orders In Process". But, if you still want to cancel your order then you need to send us a request email. we then will communicate with the concerned seller. If he agrees its well and good but he may ask and deduct some preparatory charges from you, that you have to bear.
A: No you can cancel orders of only "Club Cart" and "Standard Cart". As far as "Bulk Orders" and "Customized Orders" are concerned you cannot cancel them.
A: Customized Orders and the Bulk Orders are specially designed and developed as per your specifications and requirements. It needs a huge effort to change any routine product as per your choice and hence it takes lots of money as well as lots of time to do the changes. So a seller cannot afford the customized orders to be cancelled.> You have to first pay all the preparatory expenses and other charges then we may help you cancel your customized orders.
A: At Texoking we always try to keep each and every process very easy and user friendly. To cancel any of your unprocessed order or any particular item of your order please follow these simple 5 steps.
1) Login to your account
2) Go to My Account
3) Click to the Confirmed Orders
4) Select the particular Order/Cart or any Parcel/Item that you want to cancel.
5) Check the Parcel status
6) Click to the Cancel Link / Button.

ORDER IN PROCESS

A: When the seller starts preparation for your order then you get a "Order In Process" status.
A: There is no any such standard time period to get an order processed. It differs from seller to seller. Sometimes it may take a day or a week or may be more days to get any order in to process.
A: Until and unless each and every parcel is dispatched of the order the status will be shown as "Order In Process". You need not worry about that at all.

DISPATCHED

A: When the parcel of your order is packed and transported to your delivery location the parcel status shows "Dispatched".
A: As soon as the parcel is transported / dispatched to your delivery location, the seller sends all the dispatch documents (Bill, L/R., etc...) to you via reputed courier company. When you show the dispatch documents to the transport company at your location, they will immediately deliver the parcels to you.
A: All deliveries are scheduled through reputed transporters preferred by you. You will be informed when the seller dispatches your consignment and will also be provided a dispatch document details.
A: Products sold by every seller at Texoking are been packed in a weather proof, water proof and damage proof packaging. All sellers follow standard packing procedure. Sellers are rated on packaging quality that affects overall seller rating.
A: It is not defined. Sellers may or may not insure their parcels. It is totally on their willingness of the safety & security of their parcels.
A: All items sold by sellers on Texoking are delivered through reputed transporters preferred by you. You will be provided the dispatch document details. With the help of the details you can ask the transporter preferred by you about the delivery status of your parcels or if the transporter has its website then you can check the delivery schedule right there.
A: You have probably noticed varying delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the transporter’s source availability.
A: Returns are easy. Contact us to initiate a return. You will receive a call explaining the process. For detailed info of the return process please refer our “Return Policy”.
A: As of now, Texoking do not deliver items internationally. The best thing is you will be able to make your purchases on our site from anywhere in the world, but please ensure the delivery address is in IndiA:

TRANSPORTATION

A: We do not decide the transport company to deliver your parcels. In fact, we deliver your parcels only by the transport company preferred and mentioned by you in your order.
A: In that case we would first search another better available transport company that has prompt service to your location and then we would communicate with you, get a confirmation & then will send your parcels.
A: Sellers at Texoking do not incur any transportation or delivery charges. However, the delivery or the transportation charges varies with each transport company. The total inward transportation charges has to be solely beard by you (Buyer).
A: No. There are zero hidden charges on the products sold by the Texoking sellers. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location. Packaging charges are not hidden charges and are charged (if at all) extra depending on the buyer’s product customization.
A: Sellers do not provide any of such estimated time period for delivery. But, generally the sellers ship your parcels within 10 to 20 business days. Business days exclude public holidays and Sundays.
However the delivery or dispatch time period is generally dependent on the following factors
• The Seller offering the product
• Product's availability with the Seller
• The destination to which you want the parcels transported to and geographical location of the Seller

COMPLETED ORDERS

A: The order went through all the process and when each and every product of the order is finally delivered to you, then the order is considered as "Completed Orders". As soon as you receive the parcels from Transport Company you are requested to click the "Order Complete" button in your Texoking account. This action of yours will turn the order status in to "Order Complete"
A: If by mistake you forget to update the order status, no worry... when asked to the transport company, they will inform us and give the delivery details and we will update your order status. You are been requested to please update the status for our and seller's acknowledgement. That will help us run the whole process smoothly.

GOODS RETURN

A: If you found any defect in the goods you return such goods back to the concerned seller. That is called as "Goods Return" process.
A: At TexoKing.com, we believe that customer satisfaction is the only key to success. Therefore we stand behind all products bought at our site.
If you receive a product which is not as per the specifications ordered by you like…
• Wrong Size
• Wrong Color
• Wrong Quantity
• Weaving Defect
• Manufacturing Defect
• Print Mistake
• Damaged or
• Significantly different from the description given by the Seller
Only and only then you can return such goods to the concern seller, following the "Standard Goods Return Process" of Texoking & the Texoking Return Policy.

A: “For some products, the sale is a final sale, and the Seller does not accept any return. Some healthcare products, customized products, Stock lots & Surplus products, make to order products etc. products cannot be returned or the sellers do not take these products back.”
We will also not be able to accept the return if product
• Exhibits physical damage to the box or to the product
• Is returned without original packaging, tags, labels and accessories
• If any identification number, name or code is tampered.
If you have received a damaged product or empty parcel or any item is missing, please contact us within 3 days of receiving the parcel.
A: a) Firstly you should inform Texoking through a request that you want to return the goods of invoice no. ………, Seller Name ……….within 3 days from the receipt of goods (after 3 days of delivery).
b) If the goods are damaged or having any problem like ( Wrong Size, Wrong Colors, Wrong Quantity, Oil Greece Stains, Print Mistake, Weaving Defect, Manufacturing Defect etc… ) then please attach a photo image of the same with the request.
c) In the return request you should provide real, genuine & viable reason for the Goods Return (G R).
d) Texoking then will contact you and conversate (either by Tele Calling or by Email) with you about the case and understand the facts.
e) If its required, your Return request is shared with the concerned seller.
f) After approval, we will ask you to dispatch the product and you can return the concerned goods fulfilling all the formalities through a preferred or available transport. The Transportation charges will be reimbursed by the seller.
g) After the product is received, it is verified against your claim. Refund is initiated after that.
It takes between at least 2 to 4 weeks from the time a request is raised to the time the product is delivered back to us. Exact time would depend on the nature of the product and your location and the transport service provider as well.
Please be assured that we work very hard to ensure that your interests are protected.
A: Items should be returned within 30 days of receiving the product..
A: Make sure that the goods has not been used/worn or altered/tampered with, as well as it is accompanied by its original price tags, brand tags and packing slip. On the carton, do mention all the required Shipping (Transportation) Details.
A: If you are using a transport service to send your product back, you need to bear the transportation cost. However, Texoking or the concern seller will reimburse you the transportation charges.
A: After your parcel is dispatched from your place, you have to be in contact with Texoking as well as the transport co. to know the current status of your return parcel. If the transport company has their website then you can also track your parcel on their website.
A: We initiate the refund within 3 to 4 working days of receiving the product and checked at our center or the concerned seller’s premises. For refunds it takes up to 2 weeks for the amount to get credited in your account after we have initiated the refund.
However, the refund may get delayed or declined if the product received by us is not as per your claim or you have not written Texoking Invoice/Bill number on the package. You need to provide all your bank account details like Account name, account number, Bank name, Bank branch & location, IFS Code etc… that you used during the payment to Texoking so that we could refund your payment through any possible way like NEFT, RTGS, CASH, CHEQUE, DD, etc.

PAYMENT AND OTHERS

A: Either any item that is out of stock or any product you see on the site & you wish to buy it later, you can add that item or product to your wish list. If the selected / added product is out of stock then Texoking will inform you about the arrival of that product so that you can buy it whenever you want.
A: The outstanding payments receivable from you for the credit purchases made by you on Texoking is Due Payments.
A: When you deposit any of your payment in Texoking’s bank account, then as per the banking process it takes a couple of days to get the payment credited to our account. All such payments that are waiting for our confirmation are called as Unconfirmed Payments.
A: As of now Texoking offers you only a few payment methods. You can do an RTGS or a NEFT , you can deposit a CHEQUE or DD , or you can simply deposit CASH in the provided Company Account Details. These are the simplest, safest and easiest way to make a payment. You may also use Internet Banking.
A: A Demand Draft (DD) is a negotiable instrument. Or an pay order issued by the bank on behalf of the payer / buyer to the Payee / Texoking. A bank issues a demand draft to a client (drawer/buyer), directing another bank (drawee) or one of its own branches to pay a certain sum to the specified party (payee/Texoking). Demand drafts are difficult to countermand. Demand drafts can only be made payable to a specified party, also known as pay to order. Demand drafts are orders of payment by a bank to another bank. Since the amount in Rupees mentioned in the DD is already collected by the bank from the drawer/ buyer a Demand Draft never gets bounced. This is one of the safest modes of payments.
A: A Cheque is a document or a Negotiable Instrument that orders a bank to pay a specific amount of money from a person's or firm’s account to the person in whose name the cheque has been issued. The person writing the cheque, the drawer, has a transaction banking account where their money is held. The drawer writes the various details including the monetary amount, date, and a payee (Texoking) on the cheque, and signs it, ordering their bank, known as the drawee, to pay that person or company (Texoking) the amount of money stated. Cheques were developed as a way to make payments without the need to carry large amounts of money. While paper money evolved from promissory notes, another form of negotiable instrument, similar to Cheques in that they were originally a written order to pay the given amount to whomever had it in their possession (the "bearer"). One should always issue an “A/c Payee” cheque to the payee.
SAMPLE IMAGE OF A CHEQUE:
SAMPLE IMAGE OF PAY IN SLIP OF CHEQUE:
A: Yes, you can surely deposit cash or make a cash payment to Texoking. To make a cash payment to Texoking you can prefer the nearest branch of Axis Bank.
SAMPLE IMAGE OF CASH PAY IN SLIP:
A: The full form of NEFT is "National Electronic Funds Transfer (NEFT). The NEFT is a nationwide payment system facilitating one-to-one funds transfer. Under this system, individuals, firms and corporate companies can electronically transfer funds from any bank branch to any individual, firm or corporate having an account with any other bank branch in the country participating in the system.
There are no limitations for the amount to make a NEFT. You can make a NEFT of any amount.
A: Real time gross settlement systems (RTGS) are specialist funds transfer systems where transfer of money or securities takes place from one bank to another on a "real time" and on "gross" basis. Settlement in "real time" means payment transaction is not subjected to any waiting period. The transactions are settled as soon as they are processed. "Gross settlement" means the transaction is settled on one to one basis without bundling or netting with any other transaction. Once processed, payments are final and irrevocable.
RTGS systems are typically used for high-value transactions that require immediate clearing. In some Countries the RTGS systems may be the only way to get same day cleared funds and so may be used when payments need to be settled urgently.
The minimum limit for RTGS is Rs.200000/- (two lakhs only), there is no upper limit for RTG
A: There are NO hidden charges when you make a purchase on Texoking. The rates quoted to you for all the items are X factory & X godown rates without any taxes. But if any of the product that you are willing to purchase comes under Taxable category (like IMPORT DUTY, CUSTOME DUTY, VAT, CST, LBT, EXCISE etc…) then the same will be imposed separately in the quotation and Invoice. As far as the Octroi, LBT or any Entry Tax is concerned. If the location where you are willing to get your parcels delivered comes under such tax zone then you solely have to pay the concerned Taxes when the Parcels reach your Location.

Product Review Creation Guidelines

A: Product reviews on Texoking.com are a great way to help other customers decide what to buy, and what to avoid. Here are some tips to writing great product reviews:
Have you used this product?
It's always better to review a product you have personally experienced.
Educate your readers
Provide a relevant, unbiased overview of the product. Readers are interested in the pros and the cons of the product. Make sure your review stands the test of time, and what you write today is relevant even after years.
Be yourself, be informative
Let your personality shine through, but it's equally important to provide facts to back up your opinion.